Customer Support Specialist
Il y a 2 mois
Brussel | Customer Support Specialist | Audiosector | NL/FR | Vast contract
**Je nieuwe functie**
Als Customer Support Specialist verwerk je klantinformatie en behandel je vragen, problemen en klachten op een professionele manier. Je staat in contact met klanten, collega’s, dealers en eindgebruikers. Alsook met Supply Chain, Marketing, Warehouse en Technical support. Het is de bedoeling dat je hen voorziet van tijdige en nauwkeurige informatie. Verder dien je ook bestellingen in te voeren, kortingen toe te passen, informatie te
verschaffen in verband met prijzen, nabestellingen en hun geschatte verzenddata. Verder woon je ook producttrainingen bij en hou je klantendossiers bij.
**Jouw profiel**
***Je hebt 2 jaar ervaring met klantenservice of orderafhandeling, bij voorkeur in een technische sector. Klantentevredenheid verhogen geeft je energie en je vindt het fijn om met meerdere afdelingen in contact te staan. Je bent vloeiend in het Nederlands en in het Frans met een goede beheersing van het Engels. Ervaring met een MS Office en een CRM-systeem zijn mooi meegenomen en idealiter ben je in staat om snel een nieuwe tool te leren gebruiken.
**De arbeidsvoorwaarden **Onze klant biedt jou een vast contract aan, aangevuld met een aantrekkelijk salaris en tal van extralegale voordelen zoals maaltijdcheques, ecocheques, verzekeringen, transportvergoeding, telefoon, laptop, een internet allowanceOok krijg je flexibiliteit door de mogelijkheid om twee dagen per week van thuis te werken.
**Over de organisatie**Je komt terecht in een internationaal bedrijf met een fijne collegiale sfeer in een interessante en hippe sector. Deze organisatie houdt ervan om wellbeing activiteiten te organiseren voor haar medewerkers zodat iedereen zich goed voelt en met plezier naar het werk komt
**Accreditation number**
**VG 292/BUOSA W.INT.35 W.SO.35**
**Brussels n° 00322-406-20121217**
Aantrekkelijk salarispakket met veel extralegale voordelen
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