Support Specialist

il y a 13 heures


Brussels, Belgique Pauwels Consulting Temps plein

Pauwels consulting is searching for a Support Specialist. Are you that one-of-a-kind Support specialist that dares to take on challenging projects at our clients? Then do read on

At Pauwels Consulting, we don’t just mix and match our consultants with different projects, but we actively pursue career and personal growth for every single one of our colleagues.

Within the Pauwels family, you will also find a close-knit community of IT specialists, where you can exchange ideas, experiences and maybe even discover new branches of the evergrowing IT industry.

As a Support Specialist you will have following responsibilities:

- You will Identify, create and following up support tickets
- You will be responsible for Incident management: the resolution at Level L1 and closure, follow up with other Level 2 and Level 3 support teams
- You will oversee Events management: proactive monitoring of support services
- You will supervise Configuration management: maintenance of the CMDB and inventory maintenance


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