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Meeting Planner with Dutch

Il y a 4 mois


Brussels, Belgique American Express Global Business Travel Temps plein

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

This Meeting Planner role will deliver an innovative and quality meetings consultancy for an important pharmaceutical SMM client, providing a complete service including venue sourcing and contracting, maximizing commercial opportunities with suppliers and after event support including invoicing and reporting. You will interpret a client’s brief and create events to their precise requirements, with responsibility for the full research of the event elements as well as negotiations with vendors and preparation of costings and proposals, building event timelines and confidently communicate this to the client, achieving outstanding quality and customer satisfaction standards.

Key responsibilities:

- Maintain and grow the relationship with local key clients through consultative service.
- Effective venue sourcing, planning and management of client projects and delivering outstanding service to their specification.
- Excellent venue knowledge - maintained by visiting & researching venues. Maintaining up to date knowledge of key locations and venues.
- Demonstrate commercial awareness through recommendations to clients and negotiations with suppliers.
- Accurate data inputting of clients’ requirements into Cvent Event Management Technology and keeping each event project up to date.
- Creation of event budget aligned with the client’s needs, budget monitoring throughout the event lifecycle according to client SOP including final billing and reconciliation process.
- Achieve targeted financial results showing significant savings on client meeting spend.
- Undertake continuous self-development and training to ensure outstanding quality and customer satisfaction standards are achieved as measured by CSAT.

Skills /Qualifications:

- Bachelor’s degree in the Events / Hospitality / Travel Industry preferred.
- Solid knowledge and experience within the Event / Travel Management or Business Travel industry is a plus.
- Exceptional organizational skills with the ability to prioritize responsibilities and tasks, meet client deadlines and turnaround high volumes of requests in peak periods.
- Must be customer and internal stakeholder-advocate; willing to do what it takes to surpass client expectations.
- Outstanding communication skills, able to communicate at various levels of the organization and tailor written and verbal messages to fit particular audiences; client-facing experience required.
- Good negotiation & problem-solving skills with the ability to leverage relationships to solve challenges.
- Working knowledge of Cvent Event Management Technology would be an advantage.
- Ability to maintain a high level of accuracy and confidentiality.
- Exceptional attention to details and ability to accurately capture a wide range of data.
- MS Office proficiency.
- Fluency in English and Dutch.

General:
This is a hybrid role with 1 mandatory day in the office per week. Centrally located office in Brussels (travel costs reimbursed).

Location

Netherlands - Virtual Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.-
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.- Wellbeing resources to support mental and emotional health for you and your immediate family.- And much more

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult

GBT Recruitment Privacy Statement

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