Campaign Journey Builder
il y a 1 semaine
**The team, position & mission**:
As a consultant in our CX Competence center as Campaign Journey Builder at Orange Business Digital Services, you'll play a pivotal role in guiding organizations through their digital transformation journey. Our focus is on transitioning businesses from product-centric to customer-centric digital experiences, leveraging cutting-edge methodologies and technologies.
You will deliver full-stack Adobe solutions with data and analytics at its core. Our customer data platform solutions collect customer information in real-time, creating a seamless profile that fuels personalized, targeted, and frictionless experiences across all channels. Journey analytics provides valuable insights into the performance of customer journeys, allowing for optimization for both customers and employees. Our customer engagement layer helps to turn this customer data into action. With our integrated omnichannel solution stack, our customers can improve their time-to-market, reduce their cost to serve, and increase customer loyalty and acquisition.
By joining us you will be part of a driven team who is going all-in on Adobe Platform, training young graduates, new hires, and internal job movers on Adobe technology. Join Orange Business who has been honored by Adobe with the **"Digital Experience - Emerging Partner of the Year" **award for Western Europe and boost your career.
**Your key areas of responsibility as Campaign Journey Builder**:
- Taking end to end responsibility of journey building setup
- Having a challenger mindset to constantly improve the impacting journey KPI’s
- Data analyst mindset for both segmentation and analytical insights.
- Testing and monitoring campaigns inside **Adobe Campaign **to create a seamless customer journey experience for the end user.
- Developing campaigns, setting up the content in **Adobe Experience Manager** and automating every phase of the customer journey.
- Working together with a multidisciplinary team and assists in identifying and analyzing areas of improvement.
- Be a key part of a team within one of our customers at the forefront of customer experience innovation
- 1 to 3 years of experience in a digital marketing context.
- At least 1 year of experience with one of these marketing digital tool like: Adobe Campaign, Salesforce Marketing Cloud or Microsoft Customer Insights (Journeys), Selligent, HubSpot Marketing Hub, Active Campaign, Marketo, Braze
- Fluency in Dutch & English, French would be a considered as a plus.
- Eagerness to learn new technologies that are data related
- A strong team spirit, balanced by a healthy sense of autonomy
- Excellent analytical skills, conceptual thinking and pragmatic approach
- Experience in consulting / implementation projects is a major asset
- Affinity in financial sector is a plus
**What we offer you**:
- Hybrid ways of working with access to our modern & collaborative offices in Brussels
- We may work with tomorrow’s technology, but at our core we are a people-oriented organization and we are proud to have our Great Place to Work certification
- An open and inclusive culture, that enables us to reach our full potential
- A community of experts - as Digital Natives, we put innovation at the heart of our expertise
- Read more about the benefits we offer here
**About Orange Business**:
Orange Business is a leading network and digital integrator company with offices in 65 countries worldwide, and part of the Orange Group.
Digital Services, a business line of Orange Business is a newly created division within Orange Business. In Europe the business line consists of approximately 1500 people distributed across 9 countries. We are digital natives, with innovation at the core of our business, which makes us a reliable partner close to our customers. Our joint mission is to help innovate, drive and lead them in their digital transformation challenges and business strategies in key digital domains, including Cloud, Customer Experience, Digital Workspace and Data & AI. As an agile and fast-moving digital business partner, the business line offers trusted end-to-end solutions and products that help businesses in a wide range of industries in the private and public sector transform their operations, enhance customer experience, and drive growth.
With our digital expertise, we are a strategic partner of Orange Business objectives to be a leading network and digital integrator with our team as a key growth engine.
**The process**:
Are you interested to read more about Orange Business? Visit our Website or follow our LinkedIn account.
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