Operational Process Expert

Il y a 5 mois


Evere, Belgique Recrewtment Temps plein

6-mo role as Operational Process Expert with major telecom leader. Drive seamless integration of services, enhance B2B operations, and elevate customer satisfaction. Lead improvements, collaborate with cross-functional teams, and optimize processes for a dynamic customer experience. Join us in Brussels for this impactful journey

**Wie ben jij?**:

- Strong analytical skills and fast learning ability.
- Experience in project management and familiar with conceptual thinking and use case analysis.
- Excellent communication skills and problem-solving ability.
- Diplomatic approach and customer-oriented mindset.
- Ability to build relationships with partners.
- Language proficiency: Fluent in English and at least one of the national languages.

**Wat ga je doen?**:

- Temporary role (6 months) in the B2B department of a leading telecommunications organization.
- Responsible for seamless integration of new services and processes in Customer Operations.
- Identify structural improvement points in products and processes to enhance quality and customer satisfaction.
- Lead initiatives in collaboration with the B2B - CSO team, Business Process and Quality team, and External Partners.
- Maintain continuous contact with internal and external stakeholders to optimize customer support processes.
- Initiate improvement plans based on KPI measurements and customer experiences.

**Wat krijg je?**:

- Unique opportunity to contribute to an innovative environment.
- Collaboration with highly skilled colleagues and continuous training.
- Competitive and versatile compensation package.
- Dynamic and enjoyable work environment with team events and gatherings.

**Waar kom je terecht?**:
Join a major telecom player, grow personally. Offer clients a wide range of mobile and innovative telecom services in a dynamic environment.


  • Operational Data Analyst

    Il y a 5 mois


    Evere, Belgique International Post Corporation Temps plein

    **International Post Corporation (IPC)** is a corporation of 26 posts from North-America, Asia Pacific and Europe. IPC is the world leader in innovative technology solutions for the global postal industry. Our services touch every area of international postal traffic from new and better reporting for international postal letters and packages traffic to...


  • Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: As a member of the Business Process team, you will be working on business & functional analysis missions. **Your key areas of responsibility as a Business Process Consultant**: - Understanding the goals and expectations of the customers and contribute in providing user-friendly solutions for their needs. - Challenge the...


  • Evere, Belgique Orange Temps plein

    **The team, position & mission**: **Your key areas of responsibility as Faction Lead Business Process Applications**: - Mentoring and managing a team of about 10-15 consultants. - Building a team spirit by organizing team activities, proactive individual follow-up and other ad hoc activities. - Fostering a positive team culture that encourages creativity,...


  • Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: **Your key areas of responsibility as Faction Lead Business Process Applications**: - Mentoring and managing a team of about 10-15 consultants. - Building a team spirit by organizing team activities, proactive individual follow-up and other ad hoc activities. - Fostering a positive team culture that encourages creativity,...


  • Evere, Belgique Care4You Temps plein

    Our client is a global provider of services and solutions for industrial process engineering. Although they employ over 14.000 employees worldwide, they have remained a family company which promotes a close-knit atmosphere between the teams. Their Brussels offices are located in Evere and gather +/- 90 employees. That are today looking to recruit a diligent...


  • Evere, Belgique Decathlon HQ Belgium Temps plein

    As the Business Analyst for Decathlon Marketplace, your primary mission is to spearhead proactive identification and sharing of key insights that can drive business actions to increase business efficiency and reach ambitious goals. You will leverage your experience to autonomously drive the animation of new routines and collaborate closely with fulfillment...

  • Product Owner

    Il y a 5 mois


    Evere, Belgique Orange Cyberdefense Temps plein

    **Some highlights**: - Being part of an international company yet with local presence - Build a safer digital society together with us **Working as a Product Owner**: Within Global Operations, the IT Operations department - Infrastructure and Share Services - ensures that the SOC, CyberSOC and Global CERT teams have the best IT services in all our...


  • Evere, Belgique International Post Corporation Temps plein

    **International Post Corporation (IPC)** is a corporation of 26 posts from North-America, Asia Pacific and Europe. IPC is the world leader in innovative technology solutions for the global postal industry. Our services touch every area of international postal traffic from new and better reporting for international postal letters and packages traffic to...

  • Guest Experience Expert

    il y a 1 semaine


    Bruxelles Evere, Belgique Marriott International, Inc Temps plein

    **Additional Information** **Job Number**24193032 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Brussels, Avenue des Olympiades 6, Brussels, Brussel, Belgium, 1140 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...


  • Evere, Belgique Decathlon HQ Belgium Temps plein

    **Onboarding Guidance**: Lead partners through the entire integration process on the Decathlon Marketplace, ensuring they can list and manage their products seamlessly. - ** Technical Support**: Provide expert assistance on integrating partner systems with Decathlon's marketplace. Assist with APIs, data management tools, and troubleshoot any technical issues...


  • Evere, Belgique Toyota Motor Europe Temps plein

    In a nutshell: Join Toyota’s Energy Business division to lead customer support for innovative EV charging solutions, enhancing user experience and driving operational excellence in the HomeCharge program. Company Information: **TOYOTA** is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now...

  • Lead Data Solutions

    Il y a 5 mois


    Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: As the Principal consultant for Industry 4.0/OT/Data Solutions at Orange Business - Digital Services, you will play a pivotal role in driving innovation and delivering cutting-edge data solutions for our clients. Working directly with the Data & AI Director of the European region, your mission will involve a range of...

  • Lead Data Solutions

    Il y a 5 mois


    Evere, Belgique Orange Temps plein

    **The team, position & mission**: As the Principal consultant for Industry 4.0/OT/Data Solutions at Orange Business - Digital Services, you will play a pivotal role in driving innovation and delivering cutting-edge data solutions for our clients. Working directly with the Data & AI Director of the European region, your mission will involve a range of...

  • Cybersecurity Analyst

    Il y a 5 mois


    Evere, Belgique Orange Cyberdefense Temps plein

    **Some highlights**: - Being part of an international company yet with local presence - Build a safer digital society together with us **Working as a Cybersecurity Analyst**: You will join the “Flexible Solutions teams” operational team that provides day to day operational services using new innovative technologies from our preferred vendors. The...

  • Core Sites Manager

    Il y a 4 mois


    Evere, Belgique Orange Business Services Temps plein

    Management position in charge of the strategic, financial, operational & qualitative management of the DataCenters, Core sites & HeadEnds from VOO & OBE. Beside the convergence of 3 different operating models, this position will play a key role in the FTTP deployment by adapting the needed Core sites, selecting & designing the Central offices. Key...

  • IT Operations Manager

    Il y a 5 mois


    Evere, Belgique Orange Temps plein

    **The team, position & mission**: **Your key areas of responsibility as an IT Operations Manager: **Team Leadership: - **Lead, inspire, and mentor a team of IT professionals, fostering a collaborative and innovative work environment.** - **Provide guidance for professional development, performance management, and goal-setting.** **Infrastructure...

  • IT Operations Manager

    Il y a 5 mois


    Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: **Your key areas of responsibility as an IT Operations Manager**: **Team Leadership**: - Lead, inspire, and mentor a team of IT professionals, fostering a collaborative and innovative work environment. - Provide guidance for professional development, performance management, and goal-setting. **Infrastructure...


  • Evere, Belgique Decathlon HQ Belgium Temps plein

    **Responsibilities**: - Technical OnboardingOnboarding guidance: Lead partners through the entire integration process on the Decathlon Marketplace, ensuring they can list their products smoothly and effectively.- - Technical support: Provide expert technical assistance on integrating partner systems (e.g., via APIs, data management tools) and resolving any...


  • Evere, Belgique Decathlon HQ Temps plein

    To strengthen our Decathlon team in Belgium, we are seeking a talented individual to join us as a "Accounting & Treasury Manager" In this role, you will become an essential member of our enthusiastic, ambitious, and welcoming Finance team at Decathlon.Collaborating closely with our operationnals teams, you will play a pivotal role in implementing and...


  • Evere, Belgique Toyota Motor Europe Temps plein

    In a nutshell: To lead and manage IT&D Financials Governance and Strategic Portfolio Management both in terms of Long-Mid-Short-term activities and ensure that the IT&D organisation has a sustainable process in place & the right capabilities to be a key player in the digital business transformation, as well as securing the achievement of its Financial...