Emplois actuels liés à IT Support Agent - Brussels - Fednot

  • IT Support

    il y a 3 semaines

    Brussels, Belgique AbAKUS IT Solutions Temps plein

    **Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

  • IT Support Agent

    il y a 1 semaine

    Brussels, Belgique Capgemini Temps plein

    At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to do your best work and...

  • IT Support Agent

    il y a 3 semaines

    Brussels, Belgique Inavise Tech Temps plein

    Do you have 1+ years of experience in IT Support? We are looking for a support agent to join our team in Brussels for a public sector client. EU Citizenship is required due to security clearance. **Requirements**: 1+ years of experience in on-site support roles Knowledge of WKS Administration (Windows 7 & Windows 10) Knowledge of Server OS (Windows 2016,...

  • IT Support Specialist

    il y a 4 semaines

    Brussels, Belgique CTG Temps plein

    **IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **IT SUPPORT SPECIALITST FOR THE EUROPEAN INSTITUTIONS**: Are you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic **IT Support Specialist** to join our team, working alongside a prestigious European Institution based in Belgium. **YOUR...

  • Vip Support Agent

    il y a 4 semaines

    Brussels, Belgique Viva Wallet Temps plein

    Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and...

  • IT Support Analyst

    il y a 4 semaines

    Brussels, Belgique KompiTech IT Services Temps plein

    **IT Support Analyst** - Providing onsite IT support to customers. - Deliver an excellent level of customer service. - Provide support for IT infrastructure - Desktops, Laptops, Printers, Handhelds and Smartphones. - Categorize and prioritize end-user support requests and service requests by utilizing a ticketing system to track tickets and provide...

  • IT Support Technician

    il y a 3 semaines

    Brussels, Belgique Synergy Global IT Services Temps plein

    It could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey. IT Support Technician must have: Fluent English, Passion for career in IT IT Support Technician is needed to have: Work/Residence Permit in Belgium IT Support Experience, Location:...

  • Support Agent

    il y a 4 semaines

    Brussels, Belgique Inavise Tech Temps plein

    Do you have 4 years of experience as an On-site Support Agent? We are looking for an EU National (due to security clearance) to join our team in Brussels. **Requirements**: - 4 years of experience as an Onsite Support Agent - Knowledge of WKS Administration (Windows 10) - Knowledge of Server OS (Windows 2012, 2016, 2019) and Active Directory - Knowledge of...

  • Standard IT Support Specialist

    il y a 3 semaines

    Brussels, Belgique Getronics Temps plein

    **Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...

  • IT Care Agent

    il y a 3 semaines

    Brussels, Belgique Fednot Temps plein

    Overview: Are you ready for a dynamic journey into the heart of digital innovation of the Belgian Notary Profession? Then we warmly invite you to join our team as IT Care agent at Fednot. This position is not just a job, together with your IT Care colleagues, Network team, Windows team, Facilities, Service Management team and many others, you will prepare...

  • IT Support Specialist

    il y a 4 semaines

    Brussels, Belgique Sharp Brains - Global IT Support Temps plein

    **JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...

  • IT Support N1

    il y a 3 semaines

    Brussels, Belgique AbAKUS IT Solutions Temps plein

    We are looking for a proactive ICT Support Specialist to provide exceptional 1st level IT support to users across multiple channels, ensuring swift issue resolution and excellent service delivery. **Communication Channels**: - Telephone - Service Management systems - Walk-in KIOSK **Primary Responsibilities**: **1st Level Support**: - Provide support for...

  • IT Support

    il y a 4 semaines

    Brussels, Belgique AbAKUS IT Solutions Temps plein

    **Responsibilities**: - Provide on-site and remote support to users. - Manage phone calls and handle incoming tickets. - Update software, reset passwords, and manage various accesses. - Install new workstations (monitors, PCs, printers, etc.). - Update smartphone and software versions. - Collaborate with the team to solve technical issues. - Maintain...

  • IT Support Specialist M/w/x

    il y a 3 semaines

    Brussels, Belgique CTG ITS S.A. Temps plein

    **Company description**CTG serves as a catalyst for your digital transformation, offering innovative solutions and services that accelerate your strategy and project momentum. We help you achieve your evolving digital aspirations and desired business and IT outcomes improved business performance, data-driven decision making, continuous innovation, and...

  • Ctg Its

    il y a 4 semaines

    Brussels, Belgique CTG ITS Temps plein

    CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring an IT Support Specialist, Logistics oriented to join our team in Brussels, and to be responsible for providing second level IT support. Your Missions You perform as a service desk agent, incident agent and analyst, problem agent and analyst You are...

  • Service Desk Agent

    il y a 3 jours

    Brussels, Belgique Cronos Europa Temps plein

    Direct message the job poster from Cronos EuropaCronos Europa is a forward-thinking organization committed to excellence and innovation. To support our internal team, we are seeking a skilled IT Service Desk Support professional who will be pivotal in ensuring seamless IT operations, rapid issue resolution, and an exceptional user experience. Join us in...

  • Onsite IT Support

    il y a 13 heures

    Brussels Metropolitan Area, Belgique Fujitsu Temps plein

    In order to be eligible for this position candidates MUST hold European Nationality.WORK ENVIRONMENTFujitsu is recruiting Onsite IT Support Agents to work in Brussels for a European Institution.Contract Type: We offer Full-time employment or Freelance contract.SKILLS· Good Knowledge of workstation Administration (Windows 7 & Windows 10).· Knowledge of...

  • IT Support

    il y a 3 semaines

    Brussels, Belgique BCiC Swiss Temps plein

    BCIC Swiss GmBH is looking for a full-time On-site IT Support Specialist in **Belgium** We provide IT Services and Solutions for Data Centers, Offices or any work places that allows to build an efficient IT Infrastructure. Our team bringing together a rare blend of skills contributing to the company’s success story and growth around the...

  • IT Support

    il y a 4 semaines

    Brussels, Belgique Gentis Recruitment Temps plein

    My client working in retail with more than 240 stores in Belgium and a hundred in France is looking for an IT Support. This role is a real pillar for my client, because in the long term, this new colleague will form his own team. Your mission: - Act as L2 support on site in Liège for employees - Act as L1 and L2 remote support for stores - Proactive...

  • Application Support Agent

    il y a 3 semaines

    Brussels, Belgique Ellis IT Temps plein

    Description of tasks Receive and log requests/incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions. Keep end-user informed on request status and progress Participate to meetings with the development team. Improving documentation and creating FAQs based on...

IT Support Agent

il y a 1 mois

Brussels, Belgique Fednot Temps plein

Overzicht:
**Who are we?**

We are Fednot, the Royal Federation of Belgian Notaries, one of the largest employers' federations of the country.

Every year, 2.5 million Belgians rely on the independent advice of a notary. At Fednot, we support notaries so they can do what they do best : help citizens at important moments in their lives.

Fednot supports notaries' offices in their day-to-day operations: providing legal advice, office management, IT solutions, training and information for the general public.

To reinforce our Customer Care departement, we are looking for a:
**IT Support Agent (M/F/x)**

Are you ready for a dynamic journey into the heart of digital innovation of the Belgian Notary Profession?

Then we warmly invite you to join our team as IT Care agent at Fednot. This position is not just a job, together with your IT Care colleagues, Network team, Windows team, Facilities, Service Management team and many others, you will prepare the workplace of the future. Challenges and questions Fednot colleagues are facing don't frighten you?

**Your key responsibilities**:

- Workplace Software, devices and printing solutions: you distribute, install and maintain the end users hardware and software.
- You handle service requests in general, access management requests and provide support to users experiencing software and hardware problems.
- You capture and log correctly the technical issues or requests of our end-users.
- You analyze tickets and other metrics to detect recurring incidents.
- You are encouraged to suggest technical and technological changes to improve user experience and satisfaction and contributes to enhance team efficiency. You will learn and do so much more

**You have/You are...**
- At least 1 year experience in a IT Service Desk environment with a good knowledge and a keen interest in IT tools.
- You are fluent in either French or Dutch with a good understanding of French/Dutch and IT-related English
- Preferably a bachelor in Computer Science, Engineering or Information Technology, or equivalent level acquired through experience ;
- You are customer oriented:

- A good listener, able to effectively capture and document the client demands
- Ability to translate technical matters into end-user language is key for an IT Care agent
- Strong ability to manage customers and end-users is a must
- Main processes, systems, used tools:

- Windows Operating system o Office365 (exchange online)
- System Center Configuration Manager (SCCM)
- Active Directory o Cisco call manager (CUCCX) & Cisco contact center express (CUCM)
- Omnitracker as ITSM tool (ticketing, knowledge base, Standard Solutions, asset management, contract management)
- ITIL
- Mobile devices, Tablets on IOS and android o Printers (Canon + uniflow)
- Network (VLAN, Wifi,...) Interested in this opportunity?

**We offer...**
- Challenging and interesting projects to work on, using the latest methodologies and technologies, within a growing and economical stable sector;
- Room for future development, room for employees to develop creativity and autonomy, fostering an open atmosphere;
- Competitive salary package, extralegal advantages, insurance coverage, bonus and net allowance, public transport, luncheon vouchers, and the possibility to build up holidays.
- a great team work

**Where to find us?**

We’re located right in the center of Brussels, next to the Saint Michel & Gudule Cathedral. The Metro Station is right by the corner and the Central Train Station is just two blocks away.

**Where are you going to work?**

Hybrid: In the office (80%) & Homeworking (20%).