File Manager
Il y a 7 mois
File Manager Our client, a Partenamut affiliated company, is looking for a File Manager for their group or individual hospitalization insurance. Your responsibilities will include encoding claims, following procedures, communicating with policyholders and supporting colleagues. You must have at least a CESS, experience in administrative management, fluency in French and Dutch, attention to detail and a good team spirit. The position offers a 6-month contract, flexible working hours, the possibility of teleworking, in-depth training, an attractive salary and up to 46 days vacation per year.
Work location: Brussels.
**Description**
As a File Manager, you will encode claims and reimbursement requests for group or individual hospitalization insurance.
On a day-to-day basis, you will:
- Encode policyholders' claims within the agreed processing times, in accordance with the terms and conditions of the Plan, and on the basis of available procedures.
- Encode claims using the correct tariff codes and provide sufficient detail to make them clear to both the insured and colleagues.
- Ensure that claims declarations are completed correctly, and contact policyholders or third parties if information is missing or to provide important information.
- Support colleagues in dealing with complex pricing issues.
- Escalate any complaints or procedural shortcomings to your manager, and pass on suggestions for improving certain processes.
**Profile**
- at least CESS (Certificat d'Enseignement Secondaire Supérieur).
- initial experience in administrative or file management.
- excellent command of French AND Dutch.
- good attention to detail and analytical skills.
- team spirit and excellent organizational skills.
**Offer**
- A full-time 6-month fixed-term contract with flexible working hours and the possibility of teleworking up to 3 days a week.
- An exciting position with real prospects for the future in a fast-growing company.
- In-depth training in the mutual insurance sector on arrival, and regular training sessions.
- An attractive salary with numerous fringe benefits.
- Up to 46 days vacation per year.
- Place of work: Brussels
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