Digital Communications Assistant
il y a 1 jour
The incumbent is under the general supervision of the Director of the UNRIC Brussels and reports directly to a Public Information Officer/ or to a IT-digital senior Assistant at UNRIC Brussels
**Responsibilities**:
Within delegated authority and depending on location, the Digital Communications Assistant may
be responsible for the following duties:
- Assists in the implementation of global communication strategies and campaigns to engage with local audiences on UN priority issues and/or major events, including the coordination of activities, monitoring and reporting on progress, taking appropriate follow-up actions, and analyzing the outcomes.
- Participates in the planning and coordination of outreach events and social cohesion activities using digital communication tools.
- Researches a broad scope of information sources, printed and electronic; compiles and presents information for use in the preparation and production of digital communication products/services for target audiences.
- Assists in the monitoring and analysing of current events, public opinion and press, identifies issues and trends, and informs management on possible action/responses using digital communications.
- Identifies and prepares new material for inclusion in appropriate websites by: researching various information sources for relevant material and cross-checking information with author offices as required; identifying, retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; editing documents to conform to UN format, structure and style and preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location; checking and testing for multiple browser support, etc.
- Collects and produces digital content, including in local languages, different formats and/or platforms (e.g. infographic, videos, etc.), including the proposing of topics, undertaking research, writing drafts, obtaining
clearances, editing copy, and coordinating design approval, translation procedures and distribution.
- Assists in the electronic dissemination of outreach materials; prepares, maintains and updates websites, to
include drafting and editing content; uploads/downs load audio files and maintains file structure.
- Assists in public information/outreach and engagement with the public, such as outreach to schools, Model UN, putting together exhibits based on materials from UNHQ, and giving presentations, etc.
- Acts as focal point on digital communications issues, monitoring and reporting on latest trends and developments, responding to inquiries, participating in monitoring and evaluation exercise, etc.
- Provides communication support to RC/RCOs, especially digital communications support, as needed.
- Assists in the monitoring and reporting of activities (i.e. CIMS), and evaluating activities.
- Performs related general administrative duties, as required, including the identification of office technology needs and maintenance of equipment, software and systems.
- Provides guidance to, and may supervise, junior colleagues, including other local staff, consultants, and/or interns.
- Perform other duties as required.
Competencies
Professionalism: Knowledge of policies, processes and procedures related to the
communication, production and dissemination of public information. Ability to research and
gather information from a variety of sources. Shows pride in work and in achievements;
efficient in meeting commitments, observing deadlines and achieving results; is motivated by
professional rather than personal concerns; shows persistence when faced with difficult
problems or challenges; remains calm in stressful situations. Takes responsibility for
incorporating gender perspectives and ensuring the equal participation of women and men in
all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly
interprets messages from others and responds appropriately; asks questions to clarify and
exhibits interest in having two-way communication; tailors language, tone, style and format to
match audience; demonstrates openness in sharing information and keeping people informed.
Technological Awareness: Keeps abreast of available technologies, understands applicability
appropriate tasks, shows willingness to learn new technology.
Education
High school diploma or equivalent is required.
Work Experience
A minimum of seven years of experience in digital communications, social media, public information, public relations or related field is required.
Experience working with digital communication tools, including database-driven web sites and/or social media platforms is required.
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