Front End Analyst/incident Manager

Il y a 6 mois


Brussels, Belgique 3D-ICT Temps plein

Functie

Role Summary:
Key Responsibilities: Front End Analysis:
Work closely with the development team to design and iterate user interfaces that are intuitive, responsive, and tailored to the unique needs of criminal justice professionals.

Incident Management:
Serve as the first point of contact for incident reporting and management, ensuring timely and effective resolution of issues impacting system performance and user experience.
Coordinate with IT, development teams, and stakeholders to prioritize incident responses and implement corrective actions.

Develop and maintain incident management protocols and documentation, including escalation procedures and post-incident analysis.
Facilitate communication across departments to ensure transparency and efficiency in incident resolution processes.

Qualifications:
Proven experience in front-end development or analysis.
Experience in incident management, IT support, or a related role, preferably within a criminal justice or case management context.
Proficiency in HTML, CSS, JavaScript, and familiarity with front-end frameworks (e.g., React, Angular).
Excellent analytical and problem-solving skills, with the ability to multitask and prioritize in a fast-paced environment.
Strong communication and interpersonal skills, capable of working collaboratively with technical and non-technical teams.

Knowledge of or experience in the criminal justice field is a plus.

Inlichtingen

Sofiane Achagui +32 3 202 05 00



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