Membership and Communication Manager
il y a 3 semaines
Job Overview
The Membership and Communication Manager is responsible for the development and execution of strategies to attract, engage, and retain members. He/she oversees all communication initiatives to enhance the organization's visibility and member engagement. He/she also manage communication efforts to ensure that the organization's messages are effectively conveyed to its members and the broader community. This role requires a dynamic and strategic individual with excellent communication, organizational, and interpersonal skills.
Key Responsibilities
**Membership Management**:
- Develop and implement strategies to recruit new members and retain existing ones, including researchers, scientists, industry professionals, policymakers, and other stakeholders interested in microbiome regulatory science.
- Attending external events to identify and connect with Members and prospects.
- Manage membership databases and ensure accurate records of member information.
- Analyze membership data to identify trends and areas for improvement. Monitor membership renewal rates, identify at-risk members, and implement targeted outreach and engagement efforts to retain members.
- Identify target audiences and outreach channels to promote membership benefits, programs, and opportunities.
- Plan and execute membership campaigns and events to engage members.
- Provide responsive and personalized support to members, addressing inquiries, requests, and concerns in a timely and professional manner. Facilitate access to relevant information, research, and expertise to support members in their work.
**Communication Management**:
- Develop and implement a comprehensive communication strategy to effectively communicate the association's initiatives, and achievements through press releases, newsletters, social media, and other channels and to raise awareness and educate on the importance of microbiome research and regulatory science.
- Maintain and update PRI website(s)
- Represent the association and its members and promote the association's mission and objectives at external events and meetings (professional conferences, symposiums, networking events )
- Coordinate and produce high-quality marketing materials and publications.
- Ensure consistent messaging and branding across all communication platforms.
- Monitor and evaluate the effectiveness of communication strategies and campaigns.
**Event Planning and Coordination**:
- In coordination with the Scientific Team, plan, coordinate, and execute events, including webinars, conferences, and member meetings.
- Collaborate with PRI team and external partners to ensure successful event delivery.
- Identifies and engages with sponsors for PRI Events.
- Manage event budgets and logistics.
**Collaboration and partnership**
- Collaborate with other organizations, institutions, and stakeholders in the microbiome regulatory science community to expand membership opportunities and reach.
- Establish partnerships and alliances with related associations, societies, and industry groups to enhance member benefits and create synergies for collective impact.
**Reporting and Analysis**:
- Monitor and report on membership and communication metrics.
- Prepare regular reports for senior management on the effectiveness of membership and communication initiatives.
- Provide insights and recommendations for continuous improvement.
**Governance**:
- In coordination with the Executive Director, approach PRI members for nominees’ suggestions to serve in PRI governance bodies (Board of Directors and Executive Committee).
- Provide logístical support for the organisation’s governance committees (Executive Committee, Board of Directors, General Assembly) and take meeting minutes.
Qualifications and skills
- Bachelor's or master's Degree in life sciences with strong interest in Communication or Bachelor's degree in Business, Communications, Marketing, Public Relations, or a related field with a strong interest in Science.
- Working language: Professional proficiency in English is a must. French will be considered a plus.
- Excellent written and verbal communication skills.
- Ability and curiosity to read and communicate scientific and regulatory findings.
- Talent to turn complex ideas into simple, impactful messages
- Strong organizational and project management skills.
- Ability to analyze data and generate actionable insights.
- Exceptional interpersonal skills and the ability to build relationships with diverse stakeholders.
- Creative thinking and problem-solving abilities.
Preferred Qualifications
- 5 years of experience in scientific organisation and/or business development
- Experience working in a membership-based organization or association will be considered a plus.
Working Conditions
- Full-time position, with occasional evening or weekend work required for events.
- Ability to travel regularly for meetings, conferences, and events.
- Work location in Brussels is a real bonus
- Wor
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