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Internship Data Analytics
Il y a 3 mois
Ghent, Sint-Denijs-Westrem
There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
**Period**:
Summer 2024
**Target group**:
Master of Science in Business Engineering (Data Analytics)
**Introduction**:
At our North American customers, there is a challenge to collect outstanding debt efficiently. For this reason, Itineris has developed Clever Collect, a **machine learning supported module that supports an efficient dunning process**. One of the processes within the dunning process are payment plans. These allow the customer to repay open debt over a certain number of installments.
**The intern will make an initial assessment of the current state of payment plans and research the future potential for optimizing these using machine learning.**
**Company overview**:
Itineris is a software company which supports **Water and Energy Utilities** by providing innovative Customer Information System (CIS), CRM, Asset and Field Services Management solutions.
Our goals are to drive efficiency, increase customer insights and streamline business processes. Our clients range from all kinds of Utilities in Europe and the USA.
Whitin Itineris, the I² team is responsible for** innovation and set up data driven projects to maximize customer insights and increase efficiency**.
**Internship Objectives**:
The internship will include, but doesn’t need to be limited to:
- A general descriptive** analysis of payment plans **at one of our customers.
- Analysing **trends** over time.
- Assessing the **effectiveness of payment plans**.
- Researching the **potential of predicting success rates** of payment plans.
