Salesforce & Microsoft Dynamics Specialist - CRM Solutions Lead (Hybrid) Brussels, Belgium

il y a 4 semaines


Brussels, Belgique FST Temps plein

Are you passionate about transforming sales processes and enhancing customer relationship management (CRM) solutions? We are seeking an experienced **CRM Solutions Lead** to design and implement cutting-edge strategies that drive business success. This hybrid role in Brussels offers an opportunity to collaborate with dynamic teams and make a significant impact on our CRM journey.

**Your Role & Responsibilities**

**Primary Responsibilities**
- Translate complex business requirements into actionable user stories and functional analyses.
- Design and implement tailored CRM solutions, primarily focusing on **Microsoft Dynamics Sales**.
- Partner with sales and architecture teams to define functional specifications and execute seamless implementations.
- Lead testing efforts using **Agile methodology** and support **user acceptance testing (UAT)**.
- Ensure smooth transitions during release management, proactively addressing potential challenges.
- Assess the impact of software changes and deliver optimal, scalable solutions.
- Document best practices, provide user manuals, and mentor stakeholders on CRM tools.

**Secondary Contributions**
- Conduct rigorous **quality assurance (QA)** and impact analyses.
- Identify areas for improvement and spearhead the implementation of best practices.
- Collaborate on system integrations, leveraging APIs and ETL processes for robust solutions.

**What We’re Looking ForMust-Have Experience**
- 5+ years of experience as a CRM Analyst or Specialist.
- Proficiency in **Microsoft Dynamics CE** or **Salesforce CRM** platforms.
- Proven expertise in managing CRM sales projects within complex, enterprise-level environments.
- Strong grasp of sales workflows and CRM integration strategies.

**Technical Skills**
- Mastery of CRM configurations, including entity creation, workflows, and dashboards.
- Hands-on experience with **third-party integrations**, including APIs and data pipelines.
- Knowledge of Agile/Scrum methodologies and testing frameworks.

**Soft Skills & Qualifications**
- Bachelor’s or Master’s degree in **Computer Science**, IT, or a related field.
- Exceptional problem-solving and decision-making capabilities.
- Strong interpersonal and collaboration skills, ensuring client satisfaction and team synergy.
- Fluent English communication; **French or Dutch proficiency** is a plus.

**About us**:
Field Service Techs (FST) is a leading IT networking platform in Belgium, connecting skilled technicians with project opportunities. We offer a seamless experience with features like messaging, real-time notifications, and easy payments.

Join our team and enhance your career with emerging technologies

Pay: €4.000,00 - €6.000,00 per month

Work Location: In person


  • Senior CRM Sales Analyst

    il y a 4 semaines


    Brussels, Belgique FST Temps plein

    **Key Responsibilities**: - **Primary Tasks**_ - Translate business needs into functional analyses (user stories) to develop solutions within the applicable domain(s). - Document functional requirements and ensure their alignment with business goals. - Coordinate and implement CRM solutions, focusing on **Microsoft Dynamics Sales**. - Collaborate with the...


  • Brussels, Belgique Enzo Tech Group Temps plein

    **Microsoft Dynamics Consultant/Dynamics CRM Consultant/D365 Consultant** **Key Responsibilities**: - Microsoft Dynamics CRM - MS D365 CRM - CE - Customer Engagement - Power Platform - Azure Knowledge **About the role**: - Understand and analyse client business processes - Design and implement effective Dynamics 365 solutions - Integrate Dynamics 365...

  • CRM Lead

    Il y a 3 mois


    Brussels, Belgique Lyreco Temps plein

    **Project Leadership & Implementation** - Identify, document, and implement best practices for Customer Care processes, leveraging the capabilities of the new CRM platform. - Develop a comprehensive project roadmap and ensure timely delivery. **Stakeholder Management** - Act as the primary point of contact for all key stakeholders, including senior...


  • Brussels, Belgique Orange Business Temps plein

    **The team, position & mission**: We are looking for a CRM Dynamics Technical Consultant to join our Digital Team. Do you want to work with the latest technologies? Are you interested in creating innovative solutions with Dynamics Omnichannel, Microsoft Digital Center, Customer Data Platform and Customer Engagement, then this could be the perfect job for...

  • Solution Area Specialist

    il y a 6 jours


    Brussels, Belgique Microsoft Temps plein

    The reinvention of business process represents a bold bet for Microsoft in accelerating our growth in commercial cloud services. The mission of Dynamics 365 is to help our customer digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs...


  • Brussels, Belgique Capgemini Temps plein

    Responsibilities: - Support clients by identifying/solving their business challenge from a technical point of view; - Technical lead for the custom developments implemented on Salesforce, driving the developers to build robust designs ; - Salesforce integration/migration lead to collaborate with client and define integration/migration strategy; - Salesforce...


  • Brussels, Belgique Salesforce Temps plein

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...


  • Brussels, Belgique Orange Business Temps plein

    **The team, position & mission**: We are looking for a CRM Dynamics Technical Consultant to join our Digital Team. Do you want to work with the latest technologies? Are you interested in creating innovative solutions with Dynamics Omnichannel, Microsoft Digital Center, Customer Data Platform and Customer Engagement, then this could be the perfect job for...

  • CRM Solutions Architect

    Il y a 4 mois


    Brussels, Belgique Huble Temps plein

    Welcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and...

  • CRM Business Consultant

    il y a 3 semaines


    Brussels, Belgique Elixir Solutions Temps plein

    **WHO ARE WE?** Elixir Solutions is an **innovative player** in the domain of sales and marketing. We are experts in HubSpot CRM, RevOps and integrations. At Elixir we help companies re-imagine their business processes and systems so they can outsmart any competitor with HubSpot! We provide solutions to break through roadblocks in commercial processes...


  • Brussels, Belgique Salesforce Temps plein

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...


  • Brussels, Belgique Salesforce Temps plein

    **Job Category**:Customer Success Group **Job Details**:**Role**:Project Manager/Senior Project Manager **Location**:Belgium **Department Description** At Salesforce, there is nothing more meaningful than the success of our customers! In the Customer Success Group, our trusted experts and high-value services secure customer success by accelerating...


  • Brussels, Belgique Capgemini Temps plein

    **Responsibilities**: - Support clients by identifying/solving their business challenge from a technical point of view. - Technical lead for the custom developments implemented on Salesforce, driving the developers to build robust designs. - Salesforce integration/migration lead to collaborate with client and define integration/migration strategy. - Provide...

  • Salesforce Specialist

    il y a 1 semaine


    Brussels, Belgique Gazelle Global Consulting Temps plein

    IT - CR/072405 - Contract **Salesforce Specialist** **Location**: Brussels, Belgium **Remote/ onsite**:Hydrid, 2 days at office **Interview stages**:1 Internal, 1 customer **End client industry**: Utility **Rate**: 400 Eur/day **Skills**: 7+ years of strong experience in various Salesforce areas: - Sales Cloud - Service Cloud - Salesforce...

  • Senior CRM Consultant

    il y a 2 jours


    Brussels, Belgique Elixir Solutions Temps plein

    Do you have an interest for **new technologies** and for **sales enablement, online marketing, e-commerce or customer relationship management**? Then we might have the right position for you! **WHO ARE WE?** We are CRM and integration specialists. At Elixir we help companies re-imagine their business processes and systems, giving them a 360° view on...


  • Brussels, Belgique Salesforce Temps plein

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • CRM Campaign Specialist

    il y a 1 semaine


    Brussels, Belgique HAYS Temps plein

    Brussels | CRM Campaign Specialist | Cosmetics | Online | NL-FR | 1087069 - **Cosmetics company**: - **Online marketing**: - **Junior profile**: - **Communication skills**: - **NL-FR** **Your new job** **What you need to succeed** You have a perfect level in Dutch and French. **What you will get in return** Our client offers an opportunity to work in...

  • Technical Architect,

    il y a 2 semaines


    Brussels, Belgique Salesforce Temps plein

    **Job Category **:Customer Success Group **Job Details**: **Job Title**:Technical Architect** **Location: EMEA (Belgium)** **Department Description** At Salesforce, there is nothing more important than the success of our customers! Salesforce Professional Services, operating in the Salesforce Customer Success Group (CSG) are a team of trusted advisers,...

  • Slack Sales Specialist

    Il y a 7 mois


    Brussels, Belgique Salesforce Temps plein

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...


  • Brussels, Belgique Microsoft Temps plein

    The Azure Data & AI Specialist Manager is a senior leader within our enterprise sales organization. The Azure Data & AI Specialist Manager leads, develops and manages a team of high performing Azure Data & AI Specialists to drive solution opportunity revenue and market share by leveraging the Microsoft Data & AI solutions (on-premises software and Azure Data...