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Customer Success

il y a 4 semaines


Elsene, Belgique TWINNTAX Temps plein

En 2019, **TwinnTax **est née. Son objectif automatiser les tâches manuelles des comptables belges afin de leur faire gagner du temps et créer de nouveaux revenus. Et cela fonctionne Plus de 600 fiduciaires utilisent déjà quotidiennement l’appli TwinnTax

Rejoignez notre équipe de 4 personnes dans les **bureaux de Bruxelles **et travaillez en parfaite collaboration avec nos 12 développeurs externes. Participez activement à notre croissance tout en en bénéficiant d'un **package attractif** dans un **environnement de travail motivant.**

**Vos responsabilités sont multiples**
- Vous organisez et réalisez des **démonstrations pour les clients**, majoritairement par visioconférence et ponctuellement sur place
- Vous **formez** les clients à l’utilisation des nouvelles fonctionnalités
- Vous les assistez quotidiennement par mail et chat, parfois par visioconférence.
- Vous participez à des **évents variés** ( conférences, salons, formations) avec les clients/prospects

Et lorsque les demandes spontanées de clients diminuent, lors des périodes de TVA par exemple, vous menez des **actions commerciales et marketing**
- Vous assurez une présence sur les **réseaux sociaux** pertinents
- Vous rédigez des articles de blog / article à des fins de référencement ou de marketing.
- Vous identifiez les clients potentiels et mettez en place des campagnes marketing pour les atteindre.

**Avec qui ?**

Au quotidien, vous côtoyez les deux fondateurs, ainsi que votre collègue direct qui exerce la même fonction que vous. Vous êtes aussi en contact par Slack avec les 12 développeurs basés en Inde.

**Votre profil**
- Francophone, vous êtes capable de tenir une **conversation en néerlandais**.
- Vous êtes **motivé.e** **à vous investir pleinement** dans votre job et à participer au développement de l'entreprise.
- La connaissance de l’anglais est un atout pour échanger avec certains de vos collègues basés à l’étranger.
- Vous avez idéalement un bachelier en finance, gestion, comptabilité OU vous avez un intérêt et/ou une connaissance de la comptabilité/Finance
- Une première expérience professionnelle au contact de clients constitue un atout

**L'offre**
- Un **salaire** attractif assorti d’avantages extra-légaux dont une **voiture et carte essence**:

- Un cadre de travail moderne et professionnel **:Silver square Delta**:

- La possibilité de **télétravail à raison de 2 jours /semaine**

Type d'emploi : Temps plein, CDI

Salaire : 3.000,00€ à 3.500,00€ par mois

Avantages:

- Carte essence
- GSM de fonction
- Ordinateur de fonction
- Voiture de société

Programmation:

- Lun-Ven
- Travail de jour

Lieu du poste : Télétravail hybride (1050 Elsene - Ixelles)