Account Manager Sales Service
il y a 4 semaines
**Country**:
Belgium
**Location**:
Alfons Gossetlaan 28a 1702 Dilbeek, Belgium
**Role**: Account Manager Sales Service
**Location**: Alfons Gossetlaan 28a 1702 Dilbeek, Belgium
**Contract** **type**: Full time
Build a career with confidence
At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet - and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by The Carrier Way - our vision, values and culture.
As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise, creativity and passion of our employees - and we’re excited for you to join the team.
**About the role**
As the Service Sales Representative, you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment. This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and are adept at assessing and understanding both the immediate and future needs of customers.
**Benefits**
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
**Requirements**:
As a minimum you must have:
- Bachelor's degree in related field preferred, High School Diploma / GED required
- 2-3 years experience selling within the HVAC industry
- Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
- Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
- Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
- Ability to sell directly to end user customer
- Previous experience in selling service agreements
- Demonstrates ability to introduce others to cross sell and upsell within their base of customers
- Ability to work in a highly team-oriented and dynamic environment
- Demonstrated ability to introduce others to cross sell and upsell within their base of customers
- Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
- Self-motivated and able to manage many simultaneous projects and responsibilities
**Responsibilities**
As a Field Sales Rep: Generalist, you’ll be responsible for:
Selling the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
- Create and maintain Sales Territory and Account plans where necessary
- Present at customer seminars to develop new and existing customer relationships and opportunities
- Promote Carrier value proposition linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Experienced seller in attracting new customers as well as building share value with existing customers
- Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
- Ability to seek out or respond to repair opportunities
- Establishing and building credibility with knowledge of Carrier products/solutions
- Strong ability to develop and sustain customer relationships
- Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs - Ability to detect the Customer’s buying stage and adjust selling accordingly - Effective presentation and communication skills
- Prioritize on best opportunities
- Responding to the customer requirements in a timely manner
- Gaining the booking/order in a timely manner
- Ability to consistently achieve sales metrics and Annual Targets
- To effectively negotiate service agreement renewals when required
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
**Join us and mak
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