Junior IT Process Analyst

Il y a 6 mois

Brussels, Belgique Salt Temps plein

**Junior IT Process Analyst (BPMN, UML, Documentation) - Banking Client**

**Duration: 1 year contract**

**Rate: €400 per day**

**Remote Working: 1 day in the office in Brussels per week**

Objectives:

- Support Project Lead (EDO) in scope definition by understanding the overall objective and constraints.
- Collect requirements and transform them into a structured and comprehensive work product.
- Define clear acceptance criteria which can serve as a comprehensive test set.
- As part of the Identity and Access Management Program and the tactical "License To Operate" model, this project will focus on documenting the current IDAM processes with the view to:

- Performing tactical gap analysis and remediation of priority gaps for the delta between current IDAM processes and controls and the strategic Operating Framework and services
- Lay the foundation for strategic process redesign and implementation in line with the strategic Target Operating Model, as part of Process redesign project

**Responsibilities**:

- Participate in the initial feasibility study.
- Partner with stakeholders across different teams to develop analysis, documentation, and validation, providing clear scope of the requirements (BSR - Business Stakeholder Requirements)
- Evaluate, analyse the detailed list of all functional and non-functional requirements which can be translated into functional and technical specifications.
- Analyse the impact and the risks of a new service development on the current system. Capitalise on the existing security measures or mitigations in place and identify benefit profiles.
- Analyse moderately complex business requirements, processes and IT systems to envision and compare multiple solutions and select the best fit
- Provide support during the Functional & Operational Validation of the solution and ensure the traceability of the testing results.
- Update internal and external documentation to ensure its up to date like the SOPs(expand) or training material.
- Advise, coach and support the process owners in:

- identifying & documenting all process stakeholders across all IT divisions
- planning, co-ordinating & facilitate workshops to building a detailed process overview in the defined standards.
- mapping known risks and mitigating controls on to the process.
- identify gaps (missing risks & controls) where possible.
- build & document the findings into the Process Guide for upload into the process library.
- identifying the right process KPIs needed
- validate the outputs with the key stakeholders to ensure buy-in and responsibility.
- Perform gap remediation activities by way of control implementations or other actions where required
- Provide continuous feedback towards the Process Owner in relation to output above.
- Share best practises on process design and mapping.
- Take part in the planning of the process maturity backlog.
- Adhere to the group methodology.
- Adhere to IT controls and support in Controls Implementation
- Create and document business processes using BPMN (Business Process Modelling Notation) tools.
- Collaborate with the change management to ensure that new deliverables are adopted for the benefit of the organisation.
- Facilitate communication between the business and the IT teams and the key contributors during the project delivery phase.

Required Skills and Qualifications:

- 2+ year of experience as Business/Functional Analyst to be able to produce the work products (or similar)
- Experience with working in an IT environment.
- Software skills are welcomed (eg Datamodelling, coding etc.) to be able to interact more easily with IT stakeholders
- Excellent MS Office and presentation skills
- Experience in generating process documentation (Business Process Modelling Notation)
- Critical thinking skills (evaluate multiple options to settle on a solution)
- Flexibility to quickly adapt in case of unexpected change of priority
- Excellent communication skills (listening, writing and presenting) at all levels, from team members to senior management level
- University degree (MSc level) in Engineering, IT or Finance
- Speak/write English fluently
- Capacity to work autonomously and in close team collaboration.
- Understanding of agile methodology and ability to work in an agile environment.
- Good learning skills and a positive attitude

Preferred Skills and Qualifications:

- Working knowledge of Identity and Access Management
- Experience with working in the financial sector
- Workable knowledge of BPMN or UML Tools
- Workable knowledge of Adonis Tool
- Strong negotiation and conflict management skills
- Understanding of core IT processes and security topics
- Experience with operational excellence, process optimization and risks & controls

Please do send an up to date CV to (see below)

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