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il y a 4 semaines
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User Documentation
il y a 1 mois
**Your tasks**
- Produce/maintain training material (wiki pages, collaborative site pages, etc.);
- Write IS on-line help;
- Configure and test the system for the training scenarios to be used;
- Clarify user expectations of course content and system behaviour;
- Organise and conduct training/coaching sessions;
- Support users in the review process of the documentation;
- QA review of training material to ensure adherence to the defined standards and procedures;
- Prepare Storyboards;
- Creation of videos and audio scripts in order to explain the use of software to users;
- Create and maintain templates, standards and processes;
- Publish material, while adhering to the publication standards and privacy standards.
**Requirements**:
- University degree in IT or relevant discipline, combined with minimum 17 years of relevant working experience in IT;
- At least 3 years of experience in online education or training, designing and implementing professional education products;
- Experience working with graphic editing tools;
- Experience working with Camtasia;
- Excellent knowledge of instructional design theories methodologies and best practices, including interactive online teaching methods;
- Knowledge of storyboard creation, based on text-based instructional content;
- Knowledge of ICT infrastructure technologies, MS Outlook, MS Teams, MS Word, Firefox or Chrome or Edge, Windows 10;
- Knowledge of Atlassian Confluence and Jira would be an asset.
- Excellent command of the English language.
**Benefits**
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference**:(17186/06/24).**
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
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