User Documentation and Training Person
Il y a 3 mois
We are on the lookout for a/an** **User Documnetation and Training Person** **to join our team for working with European Institutions based in** Brussels **in an **on site** position**.**
**Get to know us - SEIDOR**
At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.
As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.
We believe the digital world's challenges require not only the best technologies and partnerships but most importantly, the best people. That's where you come in - we need you to help us scale new heights.
For this position you would be working with our client from the European institutions.
RTD.H.DEP.IT in partnership with other Commission services and stakeholders, provides high quality corporate solutions/information systems for the Research and Innovation Family, enabling the successful implementation of the Commission's Digital Transformation and EU policies.
In close collaboration with other Commission services and its customers, the RTD.H.DEP.IT builds and operates solutions in the areas of grants, experts and procurement management.
Amongst the solutions provided, the IT department in the Common Implementation Centre (CIC) Directorate of the Directorate General for Research & Innovation (DG R&I) develops, maintains and supports in terms of end user assistance (helpdesk, training, documentation and communication) workflow IT systems’ tools for the management of experts (eEXPERTS), grants (eGRANTS) and procurement.
**Your role**
- Writing user manuals for information systems.
- Writing information systems on-line help.
- Writing web documentation.
- Prepare and give training courses on information systems.
- Translate business analysts input to information consumable by the end-user.
**What’s in it for you?**
From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:
- A permanent role at a leading tech project firm (subcontractor also possible).
- A hybrid work schedule, blending in-office collaboration with the convenience of working from home.
- Continuous learning and development through SEIDOR Academy.
- A package including salary and additional annual bonus, working equipment, phone and other benefits.
- A dynamic international workplace with diverse teams.
- A commitment to your well-being, work-life balance, and career growth.
- Rapid advancement opportunities in a short period of time.
- Engaging events and a comprehensive onboarding program.
At SEIDOR, your growth is our success, and we strive to make our workplace feel like home. Discover the nine core aspects of our culture that define us at SEIDOR:
Following skills and knowledge are required for the performance of the above listed tasks:
- Knowledge in end user assistance of information systems.
- Knowledge of wiki, collaborative sites and social networks.
- Good knowledge of presentation tools (e.g. PowerPoint).
- Good knowledge of MS-Office.
- Knowledge of web languages or tools (e.g. html,) would be an advantage.
- Excellent communication / writing skills.
- Very good communication skills with technical and non-technical audiences.
- Ability to participate in technical meetings and good communication skills.
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