Retail Markets and Customer Centricity Expert

il y a 2 semaines


Brussels, Belgique Elia Grid International Temps plein

**The company**

Elia Grid International (EGI) offers consultancy and engineering services to a diverse and international client base in the power sector. Based on innovative and proven expertise, combined with hands-on experience from our European Transmission Systems Operators (Elia in Belgium and 50Hertz in Germany), Elia Grid International is the trusted partner in delivering solutions for the challenges of the energy transition. Our clients can rely on a team of experts who have developed valuable competences within the Elia Group and also from international assignments for third parties.

Elia Grid International has offices in Brussels, Berlin, Abu Dhabi, Bangkok and Singapore.

**Your function**

In the expansion of our business towards utility customer centricity and demand side management focused on decentralized flexibilities, data centricity and inorganic growth models for our Group companies and international utilities, EGI is seeking for an experienced professional in product/project management with specific experience in utility digitalization / smart grids and metering / or EMS and DER integration, with aptitude for business and market analysis, digital products / platform strategy, data centricity and capability to understand digital infrastructure and architecture. As an expert consultant you will interact with our clients and partners and support them in defining solution/platform roadmaps, productization support, innovation and digital transformation.

**Responsibilities**
- Establish and/or challenge client customer centric strategy/solution/product and platform roadmaps based on people/business/tech readiness
- You support the company’s business development teams in identifying and pursuing opportunities; establish trusted relationship to clients, understand clients’ agenda, translate it into issues and possible scenarios, determine best approach, develop proposals.
- Contribute to projects on utilities market evolution, digitalization and operational efficiency, with a focus on customer centricity, decentralized markets and flexibility
- Support for developing smart grid capabilities, digital metering and data management from regulatory, markets and operation point of view
- Spot regulatory and market digital trends and technologies
- Support in developing clients digital capabilities
- Participate in strategy discussion and internal initiatives

**Requirements**:

- Master’s degree in energy economics and at least minimum 3-5 years experience in customer centricity and decentralised market projects
- Deep understanding of the power sector including transmission, distribution, retail and generation
- Experience with business and digital transformation programmes, using industry best practices and methodologies
- Good understanding of business processes, systems and interfaces including data management
- Practical experiences in flexibility management (e.g. market, BRP, aggregators)
- Familiarity with digital concepts including architecture, data management and agile development
- Understanding of new technologies relevant to/ impacting the utilities industry
- Proven record of high performance and substantial professional achievements in your past positions
- Capability to engage and establish credibility with senior stakeholders.
- Excellent communication skills and ability to relate to different counterparts and cultures - need to communicate with internal resources, partners, mother companies and clients
- Excellent English skills required. Knowledge of French, Dutch or German is an asset
- Creative, proactive, client-oriented, result driven, autonomous
- Mobility and flexibility, willing to travel abroad depending on project needs

**Benefits**

More than offering you a mere job, we give you an exciting, ultra-professional and international environment, unique training and development opportunity to exploit your career potential to the full, plus an attractive salary and fringe benefits. So choosing EGI means opting for a future full of promise

**Location**

Brussels, frequent travelling to client sites (approx. 35%)


  • Customer Insights Expert

    Il y a 2 mois


    Brussels, Belgique Allianz BeNeLux Temps plein

    **To strengthen our Strategic Customer Market Management department, we are currently looking for a Customer Insights Expert. Are you an expert in the field of customer and market insights in the insurance sector? Are you able to provide valuable insights to improve the customer experience and help us achieve our growth ambitions? Then we are looking for...


  • Brussels, Belgique bpost Temps plein

    **PRODUCT OWNER CUSTOMER CENTRICITY**: - Regio : Brussel **PRODUCT OWNER CUSTOMER CENTRICITY** **Goal** bpost is always on the move. We create an environment for our people with challenging projects, inspiring collaborations and the latest technologies, with interesting job opportunities and training programs for every employee. **Mission** In this...

  • PMO Customer Centricity

    il y a 5 jours


    Brussels, Belgique NRB Temps plein

    **PMO Consumer Centricity at Elia: Summary** - **Role**: - Product Management Officer (PMO) for Consumer Centricity - **Responsibilities**: - **Resource Planning & Management**: Manage resource assignments, provide product leads with resource allocations overview, detect and address resource management issues. - **Cost Planning and Management**: Develop...


  • Brussels, Belgique ING Temps plein

    **[Digital Customer Journey expert - Customer Activation & Engagement / Tribe Daily Banking & Mobile First - Brussels - 1**7**: **[Digital Customer Journey Expert - Customer Activation & Engagement]**: ***Your role & work environment**: At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial...


  • Brussels, Belgique ING Temps plein

    **Senior Customer Journey Expert & Squad Master** **Commerce & Digital Transformation - Consumer Loans** **Technical data function** Work location : Brussels Possibility of 50% work from home on the basis of a team agreement Work schedule : 100% Sensitive Function : No PCP Function : No **Your role & work environment** The Consumer Loans team at ING BE...


  • Brussels, Belgique ING Temps plein

    **Strategy & Commerce Customer Journey Expert - Consumer Loans** **(level 16)** **[Belgium, full time]** **Your role & work environment** As part of the Tribe Consumer Loans, you will be part of a team responsible for all ING products within the area of personal loans and overdrafts for Belgium. You will work in our strategy and commerce squad...


  • Brussels, Belgique Elia Grid International Temps plein

    **Senior Expert on Energy Regulation and Market Design** **Who we are** **Elia Grid International (EGI) **is a global engineering consultancy company, part of Elia Group (Belgium) and 50Hertz (Germany), specialising in complex power system challenges. Our goal is to provide **high quality solutions** for the challenges of the **energy transition**. Our...


  • Brussels, Belgique Elia Grid International Temps plein

    **Senior Expert on Energy Regulation and Market Design** **Who we are** **Elia Grid International (EGI) **is a global engineering consultancy company, part of Elia Group (Belgium) and 50Hertz (Germany), specialising in complex power system challenges. Our goal is to provide **high quality solutions** for the challenges of the **energy transition**. Our...


  • Brussels, Belgique Elia Grid International Temps plein

    **Senior Expert on Energy Regulation and Market Design** **Who we are** **Elia Grid International (EGI) **is a global engineering consultancy company, part of Elia Group (Belgium) and 50Hertz (Germany), specialising in complex power system challenges. Our goal is to provide **high quality solutions** for the challenges of the **energy transition**. Our...


  • Brussels, Belgique Elia Grid International Temps plein

    **Senior Expert on Energy Regulation and Market Design** **Who we are** **Elia Grid International (EGI) **is a global engineering consultancy company, part of Elia Group (Belgium) and 50Hertz (Germany), specialising in complex power system challenges. Our goal is to provide **high quality solutions** for the challenges of the **energy transition**. Our...

  • Go to Market

    il y a 2 semaines


    Brussels, Belgique Oliver James Associates Temps plein

    Go To Market Officer Digital As a Go To Market Officer Digital, you will be responsible for developing and executing acquisition and activation campaigns for digital solutions, including Easy Banking App, Easy Banking Web, and Easy Banking Business, among others. You will also be involved in the launch of new functionalists, information campaigns on...


  • Brussels, Belgique ING Temps plein

    **Digital BackEnd Customer Journey Expert - Consumer Loans** **(level 16)** **[Belgium, full time]** **Your role & work environment** **Your key responsibilities** The role of a Customer Journey Expert is a broad role in which product management and IT come together. We are looking for a Customer Journey Expert with a focus on broadening our Instant...


  • Brussels, Belgique ING Temps plein

    **Digital BackEnd Customer Journey Expert - Consumer Loans** **(level 16)** **[Belgium, full time]** **Your role & work environment** **Your key responsibilities** The role of a Customer Journey Expert is a broad role in which product management and IT come together. We are looking for a Customer Journey Expert with a focus on broadening our Instant...


  • Brussels, Belgique ING Temps plein

    Digital Customer Journey Expert - Customer Acquisition & EngagementYour role & work environment  At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in.  In Tribe Daily Banking and...


  • Brussels, Belgique Michael Page Temps plein

    We are seeking an International Key Account Manager - Retail to join a renowned international food company.We are seeking an International Key Account Manager - Retail to join a renowned international food company. With over 150 years of experience, they have built a strong reputation for quality, sustainability and ethical sourcing. They collaborate with...


  • Brussels, Belgique ING Temps plein

    **Digital FrontEnd Customer Journey Expert - Consumer Loans** **(level 16)** **[Belgium, full time]** **Your role & work environment** As part of the Tribe Consumer Loans, you will be part of a team responsible for all ING products within the area of personal loans and overdrafts for Belgium. You will work in one of our frontend squads “FrontLend”,...

  • Go-to-market Expert Life

    il y a 2 semaines


    Brussels, Belgique NN Group Temps plein

    Go-To-Market Expert NN is an insurer in Belgium that works closely with ING and other banking partners in the field of life and non-life insurance for retail customers. In order to achieve its strategic objectives with a focus on sustainable growth, digitisation and automation, NN is committed to an ambitious roadmap for both business and ICT...

  • Retail Category Analyst

    Il y a 2 mois


    Brussels, Belgique Generations Recruitment Temps plein

    **What's in it for you?** - An influential role in shaping category strategies, driving business growth, and expanding market share. - Join a company renowned for its innovative approach to food products, including both meat-based and plant-based alternatives. - Thrive in a collaborative work culture that encourages cross-functional teamwork and...


  • Brussels, Belgique Upfield Temps plein

    **Are you looking for a role in an international, dynamic and open environment full of opportunities? Are you looking for a Sales opportunity to make a difference and grow your skills? We are recruiting a Key Account Manager Assistant in our Brussels office!** Location: Amsterdam Hybrid **About the position** You have the opportunity to help grow Plant...


  • Brussels, Belgique Upfield Temps plein

    **Are you looking for a role in an international, dynamic and open environment full of opportunities? Are you looking for a Sales opportunity to make a difference and grow your skills? We are recruiting a Key Account Manager Assistant in our Brussels office!** Location: Amsterdam Hybrid **About the position** You have the opportunity to help grow Plant...