Digital Backend Customer Journey Expert

**Customer Journey Expert - Digital Channels** **Level 15 | 100% fixed contract | Brussels** **Your role & work environment** As a **Customer Journey Expert (CJE) Digital Channels**, you will analyse the behaviour of our customers when banking digitally, as well as the processes of digitizing sales and services at ING. Armed with those insights, you will...

**Digital Customer Journey Expert - Instant Consumer Lending** **[Belgium, full time]** **Your key responsibilities** The role of a Customer Journey Expert is a broad role in which product management and IT come together. We are looking for a Customer Journey Expert with a focus on broadening our Instant Lending capabilities. In that capacity, we expect...

**Customer Journey Expert Digital Business Onboarding**: Customer Journey Expert Digital Business Onboarding Digital Business Banking ~50% work from home **A day in the life of a Customer Journey Expert Digital Business Onboarding** - Creating and improving seamless, secure and personalized digital journeys to onboard business customers of all sizes -...

**[Digital Customer Journey expert - Customer Activation & Engagement / Tribe Daily Banking & Mobile First - Brussels - 1**7**: **[Digital Customer Journey Expert - Customer Activation & Engagement]**: ***Your role & work environment**: At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial...

**Customer Journey Expert Digital Services (CJE)** (15/16) **Brussels, 100% fixed contract** **We redefine banking. How about you?** There has never been a more interesting time to work at ING. We’re on a journey that is centered around our customers, powered by technology and driven by smart, determined people. All working to empower our customers to...

Digital Customer Journey Expert - Customer onboarding - Daily Banking & Mobile First **Digital Customer Journey Expert to boost user experience of our new clients when onboarding at ING.**: [Customer Journey Expert] Work Location - Brussels Possibility of 50% work from home on the basis of a team agreement Work Schedule - Full Time Within our team, we...

**Digital Customer Journey Expert **- Digital Sales BE - Brussels** - **CJE - Channel Management III**: ***: **Technical data function****: ING Belgium, Cours-Saint-Michel, Sint Michielswarande Possibility of 50% work from home on the basis of a team agreement CJE - Channel Management III Job Level 16 Hiring manager: Olivier Smet Recruiter: Liron...

**Customer Journey Expert for Customer Data - Digital Business Banking - Brussels**: Work Location: Brussels Possibility of ~50% work from home on the basis of a team agreement Work Schedule: Full-time or part-time (>= 80%) **Your role & work environment****: You will be part of the Customer Data area within the Digital Business Banking department. We...

**Advanced Customer Journey Expert at Digital Business Banking Channels - Vintage**: Digital Business Channels 50% work from home *** - **Ensure an excellent experience **for our Business customers and CLT**:analyse the behaviour of our customers in all business segments on our digital channels, and ensure the best possible digital experience for them and...

Digital Customer Journey Expert - Customer Acquisition & Engagement Your role & work environment At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. In Tribe Daily Banking and Client...

**Customer Journey Expert for Customer Data -** **Digital Business Banking** **Technical data function*** **Work Location: Brussels** **Possibility of ~50% work from home on the basis of a team agreement** **Work Schedule: Full-time or part-time (>= 80%)** **Sensitive Function: No** **PCP Function: No** **Representation costs: No** **Your role & work...

Customer Journey Expert Universal Digital Business Banking / Customer Data 50% work from home A day in the life of a Customer Journey Expert at Customer Data - Data Governance - Provide expert advice on customer data definitions, customer data exchange models and data mappings. - Organize and facilitate refinement sessions to clarify and drive decisions...

Customer Journey Expert to boost Digital Service Adoption Customer Journey Expert - Digital Service Adoption Squad Daily Banking & Mobile First 50% working from home **A day in the life of a [CJE in the Digi Servengers squad]** - Analyze the **needs and behaviours of our customers**, armed with those insights, you will optimize customer journeys to...

Customer Journey Expert - Fraud Prevention Customer Journey Expert - Fraud Prevention Fraud & Cyber Security Belgium 50% work from home **A day in the life of a Fraud Prevention customer journey expert** Each year fraudsters are becoming more innovative, more efficient, and more persuasive in their attempts to steal our customers’ funds. The traumatic...

Customer Journey Expert - Squad Master Digital Service Adoption - Scrum master to boost Digital Service Adoption - 50% working from home **A day in the life of a CJE in the Digi Servengers squad** - Analyze the **needs and behaviours of our customers**, armed with those insights, you will optimize customer journeys to create the best mobile experience. With...

Currently working with one of the most successful and largest Financial Institutes in the world, on an exciting opportunity to join their team in Brussels, Belgium. Our client is currently seeking a Senior Customer Journey expert, with strong business analysis experience and Technical development life cycle understanding, to bring fresh ideas to life and...

Customer Journey Expert - ComFin BE & NL The factoring market is a rapidly growing market globally, enabled by the rise of new technologies. ING ComFin has started a transformation program to future-proof its IT landscape and enable further growth opportunities. Are you a hands on Customer Journey Expert / Business Analyst with experience in agile...

**Customer Journey Expert/ Product Owner - Consumer Loans** **Open-term, Full-time, Brussels (Belgium)** **We redefine banking. What about you?** There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our...

The Value Proposition & Go-to-market team aims to support Sales & offers digital solutions to AXA clients for all products & customer segments (Retail, Corporate & Public Sector). The team is in charge of digital marketing projects (customer journeys, direct marketing, beyond insurance service definition) as well as all copy-writing aspects linked to the...

**CUSTOMER JOURNEY &** **DIGITAL SALES MANAGER** **(W/M/X) Welkom bij Yuzzu Yuzzu is de Belgische marktleider in directe verzekeringen. Als nieuwe medewerker verwelkomen we jou immers in een verrassend vlotte en dynamische werkomgeving, waar we altijd klare taal spreken en onze beloftes nakomen. Zonder kleine lettertjes, en met de glimlach. Wil jij jouw...