Customer Journey Expert Digital Business Onboarding

Digital Customer Journey Expert - Customer onboarding - Daily Banking & Mobile First **Digital Customer Journey Expert to boost user experience of our new clients when onboarding at ING.**: [Customer Journey Expert] Work Location - Brussels Possibility of 50% work from home on the basis of a team agreement Work Schedule - Full Time Within our team, we...

**[Digital Customer Journey expert - Customer Activation & Engagement / Tribe Daily Banking & Mobile First - Brussels - 1**7**: **[Digital Customer Journey Expert - Customer Activation & Engagement]**: ***Your role & work environment**: At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial...

**Customer Journey Expert - Digital Channels** **Level 15 | 100% fixed contract | Brussels** **Your role & work environment** As a **Customer Journey Expert (CJE) Digital Channels**, you will analyse the behaviour of our customers when banking digitally, as well as the processes of digitizing sales and services at ING. Armed with those insights, you will...

Digital Customer Journey Expert - Customer Acquisition & Engagement Your role & work environment At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. In Tribe Daily Banking and Client...

**Advanced Customer Journey Expert at Digital Business Banking Channels - Vintage**: Digital Business Channels 50% work from home *** - **Ensure an excellent experience **for our Business customers and CLT**:analyse the behaviour of our customers in all business segments on our digital channels, and ensure the best possible digital experience for them and...

**Customer Journey Expert for Customer Data - Digital Business Banking - Brussels**: Work Location: Brussels Possibility of ~50% work from home on the basis of a team agreement Work Schedule: Full-time or part-time (>= 80%) **Your role & work environment****: You will be part of the Customer Data area within the Digital Business Banking department. We...

**Customer Journey Expert Digital Services (CJE)** (15/16) **Brussels, 100% fixed contract** **We redefine banking. How about you?** There has never been a more interesting time to work at ING. We’re on a journey that is centered around our customers, powered by technology and driven by smart, determined people. All working to empower our customers to...

**Digital Customer Journey Expert **- Digital Sales BE - Brussels** - **CJE - Channel Management III**: ***: **Technical data function****: ING Belgium, Cours-Saint-Michel, Sint Michielswarande Possibility of 50% work from home on the basis of a team agreement CJE - Channel Management III Job Level 16 Hiring manager: Olivier Smet Recruiter: Liron...

**Customer Journey Expert for Customer Data -** **Digital Business Banking** **Technical data function*** **Work Location: Brussels** **Possibility of ~50% work from home on the basis of a team agreement** **Work Schedule: Full-time or part-time (>= 80%)** **Sensitive Function: No** **PCP Function: No** **Representation costs: No** **Your role & work...

**Customer Journey Expert - Digital Advice - Assisted Channels Tribe** fluent in Dutch and/or French & English **Technical data function** **Work Location : CSM** **Possibility of 50% work from home on the basis of a team agreement]** **Function Class: 15** **Function Code CJE - Channel Management II** **Work Schedule**: Preferably 100%, but 80% or 90% would...

Customer Journey Expert Universal Digital Business Banking / Customer Data 50% work from home A day in the life of a Customer Journey Expert at Customer Data - Data Governance - Provide expert advice on customer data definitions, customer data exchange models and data mappings. - Organize and facilitate refinement sessions to clarify and drive decisions...

**Digital Customer Journey Expert - Instant Consumer Lending** **[Belgium, full time]** **Your key responsibilities** The role of a Customer Journey Expert is a broad role in which product management and IT come together. We are looking for a Customer Journey Expert with a focus on broadening our Instant Lending capabilities. In that capacity, we expect...

**Customer Journey Expert Channel Management III / Digital Business Channels** Segment Focus **| 100% fixed contract | Brussels| 50% Home Work possible on the bases of a team agreement** **Your role & work environment** As a **Customer Journey Expert (CJE) Digital Business Banking Channels / Segment Focus**, you will analyse the behaviour of our...

**Customer Journey Expert - Digital Channels** **Your role & work environment** Always wanted to work on the most important channel of the bank, namely our mobile app? Well, then we are looking for you: As a **Customer Journey Expert (CJE) in the Digital & Customer Interaction department (“tribe”),** you will collaborate with your team but also with...

**Digital FrontEnd Customer Journey Expert - Consumer Loans** **(level 16)** **[Belgium, full time]** **Your role & work environment** As part of the Tribe Consumer Loans, you will be part of a team responsible for all ING products within the area of personal loans and overdrafts for Belgium. You will work in one of our frontend squads “FrontLend”,...

Customer Journey Expert - ComFin BE & NL The factoring market is a rapidly growing market globally, enabled by the rise of new technologies. ING ComFin has started a transformation program to future-proof its IT landscape and enable further growth opportunities. Are you a hands on Customer Journey Expert / Business Analyst with experience in agile...

Currently working with one of the most successful and largest Financial Institutes in the world, on an exciting opportunity to join their team in Brussels, Belgium. Our client is currently seeking a Senior Customer Journey expert, with strong business analysis experience and Technical development life cycle understanding, to bring fresh ideas to life and...

**Digital BackEnd Customer Journey Expert - Consumer Loans** **(level 16)** **[Belgium, full time]** **Your role & work environment** **Your key responsibilities** The role of a Customer Journey Expert is a broad role in which product management and IT come together. We are looking for a Customer Journey Expert with a focus on broadening our Instant...

Customer Journey Expert to boost Digital Service Adoption Customer Journey Expert - Digital Service Adoption Squad Daily Banking & Mobile First 50% working from home **A day in the life of a [CJE in the Digi Servengers squad]** - Analyze the **needs and behaviours of our customers**, armed with those insights, you will optimize customer journeys to...

**Customer Journey Expert/ Product Owner - Consumer Loans** **Open-term, Full-time, Brussels (Belgium)** **We redefine banking. What about you?** There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our...