File Manager
il y a 1 semaine
For a client active in the banking sector, we are looking for a File Administrator.
**Beschrijving**
As a file manager, you will be responsible for:
- Autonomously processing files in a correct manner and within the predefined standards (SLA) ;
- Reading and interpreting statutes in order to gather the necessary legal information ;
- Collecting and entering tax data ( Qualified Intermediary, Foreign Account Tax Compliance Act, Common Reporting Standard,...) ;
- Review and/or validation of documents and creation and amendments of legal entities ;
- Provide telephone and written support to the Front Office for processing files.
More specifically, you will:
- Be responsible for the operational handling of files, both standard and combined and complex files and this for various types of clients ;
- End-to-end processing of files taking into account the transversal aspect of the bank ;
- Implementing the regulations of the compliance, legal and tax departments;
- Finding the right balance between the legal obligations and a quality service to the clients and this within the set deadlines and service standards ;
- Proactively inform and advise on identified and upcoming changes that may impact clients and their business ;
- Interpreting, responding to and meeting the questions, needs and interests of both internal and external clients (what does the client want versus legal framework,...) ;
- Understand the technological and operational processes within the bank and be able to assess the impact of actions taken on the customer and/or other services ;
- Think critically when handling files.
**Profile**
- You have a Bachelor's or Master's degree ;
- You have a first experience (a plus) ;
- You have an interest in legal and tax aspects ;
- You have a good knowledge of MS Office ;
- You are analytical, autonomous and proactive ;
- You are solution-oriented, structured and a team player.
**Aanbod**
Our client operates in the banking sector.
We offer you an open-ended contract with several fringe benefits.
As a consultant you will carry out several assignments with our clients in a professional working atmosphere where initiative is appreciated
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