Guest Relations Supervisor
il y a 4 semaines
**Job Number** 23028715
**Job Category** Rooms & Guest Services Operations
**Location** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.
-
Guest Relations Supervisor
il y a 2 semaines
Ixelles, Région de Bruxelles, Belgique Marriott International, Inc Temps pleinJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementRespond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take...
-
Guest Relation
il y a 3 semaines
Bruxelles Ixelles, Belgique Sweet Inn Sprl Temps plein_**The Guest Relation Officer**:_ The Guest Relation Officer will be the forefront of customer service. He or She will provide guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy through daily engagements from the moment that they book an apartment until they leave. The...
-
Guest Relation
il y a 2 semaines
Ixelles, Région de Bruxelles, Belgique Sweet Inn Sprl Temps plein_The Guest Relation Officer:_The Guest Relation Officer will be the forefront of customer service. He or She will provide guests with above-and-beyond service to ensure their experience will be worth remembering.The position ensures that guests are happy through daily engagements from the moment that they book an apartment until they leave. The successful...
-
Guest Relation
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Hospitality Talents - Recruitment Agency Temps pleinJob DescriptionWelcome to the World of Hospitality! At our recruitment agency specialized in Hospitality profiles, we are on the lookout for a motivated Guest Relation & Front Office Agent for the grand opening of a luxurious Boutique hotel in Brussels.Responsibilities:Guest Arrival PreparationWarm and Personalized GreetingsProviding Customer AdviceHandling...
-
Supervisor-guest Relations
il y a 4 semaines
Bruxelles Ixelles, Belgique Marriott International, Inc Temps plein**Numéro de l'Emploi** 23028715 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Répondez à toutes les questions des invités et faites...
-
Guest Relation Officer
Il y a 2 mois
Bruxelles Ixelles, Belgique SMARTFLATS Temps pleinSmartflats is looking for a new #intern as a _**GUEST RELATIONS AGENT **_! Maybe it will be you ? - YOU ARE :_ - YOU WILL :_ Assist guests before, during and after their stay Develop a thorough knowledge of the apartments and services Monitor guests reviews and follow up for maintaining and improving ratings Take and manage reservations, and promote extra...
-
Guest Relation Officer
il y a 2 jours
Bruxelles Ixelles, Belgique SMARTFLATS Temps pleinSmartflats is looking for a new #intern as a _**GUEST RELATIONS AGENT **_! Maybe it will be you ? - YOU ARE :_ - YOU WILL :_ Assist guests before, during and after their stay Develop a thorough knowledge of the apartments and services Monitor guests reviews and follow up for maintaining and improving ratings Take and manage reservations, and promote extra...
-
Supervisor-guest Relations
il y a 1 semaine
Ixelles, Région de Bruxelles, Belgique Marriott International, Inc Temps plein**Numéro de l'Emploi** **Catégorie d'Emploi** Rooms & Guest Services Operations**Lieu** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementRépondez à toutes les questions des invités et faites un suivi avec les...
-
Supervisor-guest Relations
il y a 4 semaines
Bruxelles Ixelles, Belgique Marriott International, Inc Temps plein**Numer oferty** 23028715 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest pracodawcą...
-
Guest Relation Officer
il y a 2 semaines
Ixelles, Région de Bruxelles, Belgique SMARTFLATS Temps pleinSmartflats is looking for a new #intern as a _GUEST RELATIONS AGENT _ Maybe it will be you ?YOU ARE :_YOU WILL :_Assist guests before, during and after their stayDevelop a thorough knowledge of the apartments and servicesMonitor guests reviews and follow up for maintaining and improving ratingsTake and manage reservations, and promote extra servicesLiaise...
-
Guest Relation Internship
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Holiday Inn Brussels Airport Temps pleinThe Holiday Inn Brussels Airport is a prime destination for travellers seeking to combine comfort, convenience, and top-notch service. Nestled near one of Europe''s most dynamic airports, our hotel is more than just a place to stay—it''s a haven of comfort and camaraderie. We strive to deliver an unforgettable experience to each guest, and we''re looking...
-
Guest Relation
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Hospitality Talents - Recruitment Agency Temps pleinWelcome to Hospitality Talents! We are a specialized recruitment agency in the field of Hospitality, currently on the lookout for a motivated Guest Relation & Front Office Agent for the opening of a luxury Boutique hotel in Brussels.Responsibilities:Preparation of guest ArrivalsWarm and Personalized WelcomeProviding Advice to ClientsHandling Phone...
-
Front Desk
Il y a 2 mois
Bruxelles Ixelles, Belgique Marriott International, Inc Temps plein**Job Number** 22215134 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...
-
Night Guest Relation Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Sweet Inn Sprl Temps pleinSWEET INN BRUSSELS JOB OFFERNight Guest Relation Officer - PART TIME AND FULL TIME -Sweet Inn is a hospitality company that offers travelers a unique travel experience by combining the convenience and comfort of a hotel with the flexibility and authenticity of an apartment rental.Founded in 2014, the company offers today over 700 apartments in several...
-
Front Office
Il y a 2 mois
Bruxelles Ixelles, Belgique Marriott International, Inc Temps plein**Job Number** 22215120 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and...
-
Guest Relation
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Hospitality Talents - Recruitment Agency Temps pleinHospitality Talents, cabinet de recrutement spécialisé dans les profils Hospitality, est actuellement à la recherche d'un(e) Guest Relation & Front Office Agent motivé(e) pour l'ouverture d'un Boutique hôtel de luxe à Bruxelles.Responsabilités :Préparation des ArrivéesAccueil Chaleureux et PersonnaliséConseils aux ClientsGestion des Appels...
-
Guest Relation
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Hospitality Talents - Recruitment Agency Temps pleinJob DescriptionHospitality Talents, cabinet de recrutement spécialisé dans les profils Hospitality, est actuellement à la recherche d'un(e) Guest Relation & Front Office Agent motivé(e) pour l'ouverture d'un Boutique hôtel de luxe à Bruxelles.Responsabilités :Préparation des ArrivéesAccueil Chaleureux et PersonnaliséConseils aux ClientsGestion des...
-
Cleaner & Guest Relations Staff
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Cleopatra Ink Temps pleinDaily cleaning of the tattoo salon (cleaner)Welcoming the guests (guest relations staff)Type d'emploi : Voltijds, Vaste Jobs, Flexi-jobAvantages:- Ecocheques- Elektronische maaltijdchequesProgrammation:- Avondwerk- Dagdienst- Flexibel werkrooster- Nacht- Ploegwerk- WeekendbeschikbaarheidTypes de primes et de gratifications:- Bonusregeling- Jaarlijkse bonus-...
-
Guest Relation Executive
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Rocco Forte Hotels Temps pleinHotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our...
-
Guest Relations Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Smartflats Temps pleinFull-time- WHAT WILL YOU DO ?You will be dedicated to ensuring a thorough pleasant and reliable guest experience, as it is our core business and we focus on CONCRETELY, YOU WILL:Ensure the best and as smooth possible experience for our guests from the information request for a booking to the end of its stay. With the marketing Team, define the full strategy...
