Emplois actuels liés à Support and Operations Manager - Gent - VIB


  • Gent, Belgique Legend Biotech EU Temps plein

    **Company Information** Legend Biotech entered into a global collaboration agreement with Janssen Biotech, Inc. to develop, manufacture and commercialize ciltacabtagene autoleucel (cilta-cel). Through our strategic partnership, we look to advance the promise of an immunotherapy in the treatment of multiple myeloma. **ROLE OVERVIEW** The CAR-T Operations...


  • Gent, Belgique Sofico Temps plein

    Overview Location Gent, East Flanders, Belgium Department Account Management / Sales What the job is about As our Commercial Operations and Pricing Manager you’ll play a crucial role in the world of our company ‘Sofico’, where technological innovation and operational efficiency are paramount. This dynamic position requires a unique set of...


  • Gent, Belgique Legend Biotech EU Temps plein

    **Company Information** Legend Biotech entered into a global collaboration agreement with Janssen Biotech, Inc. to develop, manufacture and commercialize ciltacabtagene autoleucel (cilta-cel). Through our strategic partnership, we look to advance the promise of an immunotherapy in the treatment of multiple myeloma. **Role Overview** The Warehouse...


  • Gent, Belgique Legend Biotech EU Temps plein

    **Company Information** Legend Biotech entered into a global collaboration agreement with Janssen Biotech, Inc. to develop, manufacture and commercialize ciltacabtagene autoleucel (cilta-cel). Through our strategic partnership, we look to advance the promise of an immunotherapy in the treatment of multiple myeloma. **Role Overview** The Technical Support...


  • Gent, Belgique Legend Biotech EU Temps plein

    **Company Information** Legend Biotech entered into a global collaboration agreement with Janssen Biotech, Inc. to develop, manufacture and commercialize ciltacabtagene autoleucel (cilta-cel). Through our strategic partnership, we look to advance the promise of an immunotherapy in the treatment of multiple myeloma. **Role Overview** The Warehouse...


  • Gent, Belgique Robovision Temps plein

    Robovision, a leading AI Platform, is in hyper-growth. With an award-winning platform operating in over 40 countries, we are globally recognized as an AI-vision leader. We have enabled groundbreaking innovations in healthcare, agriculture, retail and manufacturing. Our AI platform empowers users to intuitively adapt vision intelligence within smart...


  • Gent, Belgique Legend Biotech EU Temps plein

    **Company Information** Legend Biotech entered into a global collaboration agreement with Janssen Biotech, Inc. to develop, manufacture and commercialize ciltacabtagene autoleucel (cilta-cel). Through our strategic partnership, we look to advance the promise of an immunotherapy in the treatment of multiple myeloma. **Role Overview**: The **Senior**...


  • Gent, Belgique Showpad Temps plein

    **People Operations Manager EMEA** **Location Qualifications** London (Hybrid) Ghent (Hybrid) **Position Overview** The EMEA People Operations Manager plays a crucial role in the success of our organization. You will help ensure that our people operations run smoothly throughout the employee lifecycle, from onboarding through exit. This role requires a...

  • Sales Operations Manager

    Il y a 3 mois


    Gent, Belgique Otamiser Holdings BV Temps plein

    **About us**: **bout You**: We are seeking a proactive and results-driven Sales Operations Manager to join our growing team at Otamiser. You should thrive in a fast-paced environment and have a passion for optimizing sales processes and driving business growth. This role is pivotal in ensuring operational efficiency and effectiveness across our sales...

  • Sales Manager

    Il y a 4 mois


    Gent, Belgique Milliken and Company Temps plein

    Milliken & Company, an innovation company that has been exploring, discovering, and creating ways to enhance people’s lives since 1865. With expertise across a breadth of disciplines including specialty chemicals, floor covering, and performance materials, we work around the world to add value to people’s lives, improve health and safety, and make the...

  • Operations Manager

    Il y a 3 mois


    Gent, Belgique Solid Food Temps plein

    **About Solid Food** We are a vertically integrated company (from field to fork and fully traceable) with two entities: our sourcing entity in Peru - where we support our farmers and their families on a daily basis, with the aim to help develop a thriving business and improve their living conditions - and our sales organisation in Belgium. For our entity...

  • Car-t Operations Expert

    Il y a 3 mois


    Gent, Belgique MindCapture Temps plein

    CAR-T OPERATIONS EXPERT - Biotech- GhentABOUT THE COMPANY Join a global biotechnology company committed to treating and ultimately curing life-threatening diseases. They are at the forefront of developing advanced cell therapies utilizing diverse technology platforms. These include autologous and allogeneic chimeric antigen receptor T-cell, T-cell receptor,...

  • Operations Support

    Il y a 3 mois


    Gent, Belgique Euro-Silo Temps plein

    Je staat in voor het correct opvolgen van de aanwezige stock in onze silo’s via ons eigen sofwarepakket - Om ons team te versterken, zoeken wij een Operations Support.**Jouw taken als Operations Support**: - Als operations support sta je in voor het correct opvolgen van de aanwezige stock aan de hand van ons eigen softwarepakket - Je staat in voor het...

  • Vp Operations

    Il y a 4 mois


    Gent, Belgique HR Flux Temps plein

    **Introductie**: **INVIBES ADVERTISING** (hereafter: Invibes) is a reputable & international technology company specialized in digital advertising innovation. Founded on the philosophy that advertising efficiency comes from being truly innovative and naturally engaging to users, Invibes has developed an integrated technology platform for brands to reach...


  • Gent, Belgique Cooper Consumer Health Temps plein

    Requisition ID - 22 - Job Family 1- Commercial & Sales - Country 1- Belgium - Location 1- Hybrid - About us - **Cooper Consumer Health** is a leading European consumer healthcare player that develops, produces, and distributes a diverse range of OTC (over-the-counter) products with strong brands such as Valdispert, Oenobiol, Excilor, Vitascorbol, Lashilé...


  • Gent, Belgique Cooper Consumer Health Temps plein

    Requisition ID - 22 - Job Family 1- Commercial & Sales - Country 1- Belgium - Location 1- Hybrid - About us - **Cooper Consumer Health** is a leading European consumer healthcare player that develops, produces, and distributes a diverse range of OTC (over-the-counter) products with strong brands such as Valdispert, Oenobiol, Excilor, Vitascorbol, Lashyle and...


  • Gent, Belgique Silverfin Temps plein

    Who we are? Silverfin is a cloud first solution that enables accountants to streamline significant parts of their workload and spend more time on value adding activities. Silverfin solves a very real problem: it automates a large chunk of the repetitive tasks that people working in financial services spend their time on and improve communication with their...


  • Gent, Belgique Chevron Temps plein

    This position resides within Sales Support Europe FL and Global Marine and reports to the Manager Sales Support EGM (Europe Finished Lubricants and Global Marine). **Responsibilities for this position may include but are not limited to**: A combination of Lead generation in Finished lubricants (FL) and a sales data analyst in Global marine (GM). Lead...


  • Gent, Belgique Mazars Temps plein

    Forvis Mazars Group SC is an independent member of Forvis Mazars Global, a leading global professional services network. Operating as an internationally integrated partnership in over 100 countries and territories, Forvis Mazars Group specialises in audit, tax and advisory services. At Forvis Mazars, we pride ourselves on our dedication to excellence,...

  • Asset and Fleet Manager

    Il y a 5 mois


    Gent, Belgique DFDS Belgium Temps plein

    Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Asset & Fleet Manager. **Be part of the movement - and play your part** **About the role** We...

Support and Operations Manager

Il y a 5 mois


Gent, Belgique VIB Temps plein

Posted Date
- 03 May 2024
- Locations
- Ghent
- Center
- VIB Headquarters
- Type
- IT Support
- Positions
- 1

**Context**:
VIB (Vlaams Instituut voor Biotechnologie) is an entrepreneurial non-profit research institute, with a clear focus on ground-breaking strategic basic research in life sciences and operates in close partnership with the five universities in Flanders.

VIB’s ICT department is a business partner to the organization of VIB and focuses on
- Rolling out the rules on how someone can use VIB’s technology and data, and what someone can use it for;
- Managing, maintaining, and upgrading the hardware components, network, and all other equipment necessary to make the ICT system function according to the needs.

To reinforce our ICT team, VIB in Ghent is looking for a solution-oriented Support and Operations Manager.

**Role**:
As a Support and Operations Manager, you will lead, coach, and manage a team of support engineers in their day-to-day operations. You will continue to develop the services’ portfolio, making sure that the support is delivered in a uniform way with the intention to act, together with your team, as a true business partner to the VIB organization. You will report to the ICT Director of VIB.

**Responsibilities**:
As a Support and Operations Manager, you will
- Manage the day-to-day operations of the support and operations department, the team, and the different stakeholders making use of the delivered services;
- Develop and monitor KPIs and SLAs for the delivered services;
- Design, develop, implement, maintain, and coordinate ITIL-based processes, policies and procedures;
- Continuously improve the way of working within the support and operations department;
- Identify and manage external vendors in the delivery of the contracted work;
- Manage your team by recruiting, training, and coaching team members, communicating job expectations and appraising their performance; and
- Identify problematic areas and propose strategic solutions in time.

**Requirements**:

- Several years of experience in managing a support and operations department or service desk with multiple team members;
- Good general Microsoft-oriented ICT knowledge;
- Good ITIL knowledge;
- Good leadership, communication and presentation skills;
- Analytical minded, fast learner and problem solver;
- Solution-oriented;
- Fluent in Dutch and English; and
- Master's degree or equivalent by experience.

**We offer**:

- An open-ended contract;
- Competitive package, based on experience and expertise, and benefits;
- An innovative, challenging, and international working environment in the lager life-sciences network of VIB;
- Opportunities for personal development; and
- Workplace is located at VIB headquarters in Ghent. Possibility of homeworking, with a balance between working from a remote location and the office.

**How to apply?**: