Customer Journey Adviseur

Digital Customer Journey Expert - Customer onboarding - Daily Banking & Mobile First **Digital Customer Journey Expert to boost user experience of our new clients when onboarding at ING.**: [Customer Journey Expert] Work Location - Brussels Possibility of 50% work from home on the basis of a team agreement Work Schedule - Full Time Within our team, we...

Requisition ID: 29806- Location: BRUXELLES, BE, 1000Customer Journey Officer **About US (GEMS)**: ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. ENGIE is a global...

En tant que Customer Journey Owner au sein du département Transversal Journeys, tu feras partie d'une équipe en charge d’améliorer l’expérience client Retail (réponse à ses besoins, définition d’offres, qualité de service, qualités des interactions) de façon transversale à l’organisation et de ses différents composants (processus...

**[Digital Customer Journey expert - Customer Activation & Engagement / Tribe Daily Banking & Mobile First - Brussels - 1**7**: **[Digital Customer Journey Expert - Customer Activation & Engagement]**: ***Your role & work environment**: At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial...

**Customer Journey Expert for Customer Data - Digital Business Banking - Brussels**: Work Location: Brussels Possibility of ~50% work from home on the basis of a team agreement Work Schedule: Full-time or part-time (>= 80%) **Your role & work environment****: You will be part of the Customer Data area within the Digital Business Banking department. We...

Het Value Proposition & Go-to-market-team streeft ernaar digitale oplossingen te ondersteunen voor verkoop en aanbod naar klanten van AXA toe voor alle producten en klantensegmenten (particulieren, bedrijven en openbare sector). Het team staat in voor digitale marketingprojecten (customer journeys, direct marketing, bepalen van de service na verzekering) en...

**Customer Journey Expert - Digital Channels** **Level 15 | 100% fixed contract | Brussels** **Your role & work environment** As a **Customer Journey Expert (CJE) Digital Channels**, you will analyse the behaviour of our customers when banking digitally, as well as the processes of digitizing sales and services at ING. Armed with those insights, you will...

**Customer Journey Expert Digital Services (CJE)** (15/16) **Brussels, 100% fixed contract** **We redefine banking. How about you?** There has never been a more interesting time to work at ING. We’re on a journey that is centered around our customers, powered by technology and driven by smart, determined people. All working to empower our customers to...

**Customer Journey Expert CRM** (Assisted Channels Tribe) **BRUSSELS / FULL TIME / HYBRID/ COURS-SAINT-MICHEL** If you have a** talent for taking it on and making it** **happen, **enthusiasm for** helping others to be successful **and proactive to **always be a step ahead**. If you strive to bring **fresh ideas to life** and **embrace challenges in a...

Customer Journey Expert - Fraud Prevention Customer Journey Expert - Fraud Prevention Fraud & Cyber Security Belgium 50% work from home **A day in the life of a Fraud Prevention customer journey expert** Each year fraudsters are becoming more innovative, more efficient, and more persuasive in their attempts to steal our customers’ funds. The traumatic...

**Customer Journey Expert for Customer Data -** **Digital Business Banking** **Technical data function*** **Work Location: Brussels** **Possibility of ~50% work from home on the basis of a team agreement** **Work Schedule: Full-time or part-time (>= 80%)** **Sensitive Function: No** **PCP Function: No** **Representation costs: No** **Your role & work...

**Customer Journey Expert CJE** **(Sales, Service and Advice Tooling - Assisted Channels Tribe) **Excellent learning environment with great opportunities**: **Technical data function** Work location : Brussel Possibility of 50% work from home on the basis of a team agreement Function Code : Customer Journey Expert - Channel Management IIIWork schedule :...

**Customer Journey Expert Digital Business Onboarding**: Customer Journey Expert Digital Business Onboarding Digital Business Banking ~50% work from home **A day in the life of a Customer Journey Expert Digital Business Onboarding** - Creating and improving seamless, secure and personalized digital journeys to onboard business customers of all sizes -...

Customer Journey Expert Universal Digital Business Banking / Customer Data 50% work from home A day in the life of a Customer Journey Expert at Customer Data - Data Governance - Provide expert advice on customer data definitions, customer data exchange models and data mappings. - Organize and facilitate refinement sessions to clarify and drive decisions...

The Value Proposition & Go-to-market team aims to support Sales & offers digital solutions to AXA clients for all products & customer segments (Retail, Corporate & Public Sector). The team is in charge of digital marketing projects (customer journeys, direct marketing, beyond insurance service definition) as well as all copy-writing aspects linked to the...

**Customer Journey Expert - Assisted Channels - Call(bot), Video, Messaging** **Technical data function** Work location : Brussels Hybrid mode : 2 days in the office Function Class : 16 Function Code : Customer Journey Expert - Channel Management III Work schedule : 100% Sensitive Function : No PCP Function : No **We redefine banking. How about...

**Customer Journey Expert - Assisted Channels** **Technical data function**Work location : BrusselPossibility of 50% work from home on the basis of a team agreementFunction Code : Customer Journey Expert - Channel Management IIWork schedule : 100%Sensitive Function : No **Your work environment**: Working at the **Tribe Assisted Channels** means working in...

Customer Journey Expert Business Lending - Real Estate Customer Journey Expert Business Lending Tribe Business Lending Work from home 50% A day in the life of a Customer Journey Real Estate - Contribute to the objectives of the Tribe within a self-steering squad, focussing on client-oriented products & services, increasing efficiency whilst keeping...

**Customer Journey Expert - Digital Advice - Assisted Channels Tribe** fluent in Dutch and/or French & English **Technical data function** **Work Location : CSM** **Possibility of 50% work from home on the basis of a team agreement]** **Function Class: 15** **Function Code CJE - Channel Management II** **Work Schedule**: Preferably 100%, but 80% or 90% would...

**CJE - Assisted Channels - Remote interactions** **Technical data function** Work location : Brussel Possibility of 50% work from home on the basis of a team agreement Function Code : Customer Journey Expert - Channel Management II Work schedule : 100% Sensitive Function : No **We redefine banking. How about you?** There has never been a more...