Field Support Manager Benelux

il y a 17 heures


Zaventem, Belgique ClearXperts Temps plein

**Introduction**:
In collaboration with clearXperts, our customer is searching for a **Field Support Manager Benelux.**

Our customer is a global animal health company dedicated to supporting customers and their businesses. With their **60 years of experience** they are a fixed value in their **pharmaceutical market**. They deliver quality medicines and vaccines, complemented by diagnostic products, genetic tests, bio devices and a range of services. They are working every day to help and bring relevant solutions to those who raise and care for animals.

**Organization**:
The purpose of this position is to develop mutually beneficial and productive longterm partnerships with the customers and maintain these. You are responsible of implementing the Strategic and Key Account plans in **?the Netherlands.**

?Your responsibility is to develop specific content to train veterinarian nurses and to share this content with the customers **?in Benelux **?via offline and online training, digital communication and other communication channels.

**Function**:
**?Planning**:

- Maintain high levels of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
- Develop and maintain account plans
- Updating information through CRM system
- Align activities and account plans to marketing programs, strategic account plans and management direction
- Analyse and interpret actual and potentional sales and growth opportunities to support delivery of sales targets
**?Relationships**:

- Develop beneficial and productive long-term partnerships
- Implement customer solutions utilising all available resources
- Contribute to the success of the team by sharing best practices and proactively contributing ideas
**?Account call and digital activities**:

- Deliver account call activities in accordance with KPIs
- Objectives
- Marketing and technical messages, product information and training programs
- Develop digital marketing and informative campaigns
- Maintain and expand digital platforms
**Compliance**:

- Maintain high standards of business conduct and compliance
- Manage allocated customer support budget and avoid overspends

?

**Requirements**:

- **Bilangual Dutch and French with a good knowledge of English**
- Digital expertise
- Veterinarian or scientific background is a strong asset
- Strong **sales** ability
- Understand, retain and explain **product information** to a detailed level
- **
Communication** and **influencing** skills
- Focus on **planning**:

- **
Confidence**, **likability** and an **authoritative** **personality**:

- **
Stakeholder** management

**Information**:
Wendy Happe
+32 (0)486 41 37 63

**Application**:
Wendy Happe
+32 (0)486 41 37 63



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