IT Help Desk Support

As a service desk operator, you’ll be the first point of contact for computer users who’ve got problems or need assistance. You may be working for an information technology company helping its customers, or as part of an internal service desk team supporting other employees. Either way, you’ll be helping users to continue working efficiently and...

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

**ABAKUS IT SOLUTIONS** is seeking a motivated and experienced Service Desk Manager to oversee the operations of our service desk. As the primary point of contact for IT support and services, you will play a key role in ensuring smooth service delivery for our clients. **Key Responsibilities**: - Team Management: Lead and manage the service desk teams,...

Job Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...

Onze klant, een private bank gevestigd in Brussel, is op zoek naar een Financial IT Help Desk om klantenondersteuning te bieden voor internettoepassingen en de backoffice. Deze functie biedt een dynamische kans om in teamverband te werken, met mogelijke verplaatsingen naar kantoren. De ideale kandidaat is een tweetalige Frans-Nederlandse expert met een...

WESTPOLE is looking for a Help-Desk & Administration Assistant to work at one of our clients in the EU Institutions based in Brussels. **Main Responsibilities**: Reinforcement of the client internal helpdesk and user assistance service such as troubleshooting Office 365, printing/scanning, mobiles, videoconferencing, WebEx. Follow-up of tickets in...

As a service desk operator, you’ll be the first point of contact for computer users who’ve got problems or need assistance. You may be working for an information technology company helping its customers, or as part of an internal service desk team supporting other employees. Either way, you’ll be helping users to continue working efficiently and...

**Function title**: IT Front Desk Coordinator - **Reference**: NOC-NM-2024-AST/859 - **Location**: Brussels - **Nature of competition**: Internal and external competition - **Applicable regulations**: Staff regulations governing officials of the EUROCONTROL Agency - **Type of post**: Assistant - **Job level**: AST7-AST9 - **Generic job title**: Advanced...

**Company Description** Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with...

**Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...

**Description** - Votre fonction inclut également la prise en charge du suivi et du contrôle journalier de la production sur IBM eSeries et sur Microsoft Windows (impression, backup, incidents,) et réseau. - Vous travaillerez en équipe et pourrez être amené à effectuer des déplacements vers nos agences. **Profile** - Vous êtes parfait bilingue...

**Qu'allez-vous faire?**: En tant qu'Expert en Support Informatique, tes responsabilités se concentrent sur deux axes. Tout d'abord, tu assures un support rapide et efficace pour résoudre les problèmes informatiques, du help desk aux défis techniques avancés. Deuxièmement, tu prends en charge la gestion et la configuration du matériel informatique,...

Location: **BRUXELLES** **#23660** Spécialiste en Support Informatique Rejoins une équipe dynamique et innovante au cœur du secteur du bâtiment, où chaque jour offre de nouveaux défis excitants ! En tant que Spécialiste en Support Informatique, tu seras le maître de notre réseau informatique, garantissant une expérience optimale pour notre...

**About the role**: Reporting to the IT Service & Operations Manager, the IT Service Desk Analyst for Monument Group is a key role in ensuring the ongoing delivery of IT Services across the Group **Responsibilities**: - Managing & resolving Service Requests and Incidents ensuring timely efficient delivery of quality IT service to the business; - Operate...

**IT SERVICE MANAGEMENT** **BRUSSELS**: **Andrada Mocian** **Recruitment Manager** **JOIN OUR MULTICULTURAL SERVICE DESK TEAM AND MAKE A DIFFERENCE !**: **Are you passionate about IT support ? Do you thrive in a multicultural environment ? CTG IT Solutions, a leading IT Services Company dedicated to European Institutions, is currently seeking a talented...

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European...

We want to strengthen our team of Process Analyst/Service Desk Lead/Change Manager for our partner based in Brussels. Are you that one-of-a-kind who never shies away from an exciting professional challenge? Then do read on! Because at Pauwels Consulting, we don't just mix and match our consultants and opportunities at random: we actively pursue professional...

**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **IT SUPPORT SPECIALITST FOR THE EUROPEAN INSTITUTIONS**: Are you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic **IT Support Specialist** to join our team, working alongside a prestigious European Institution based in Belgium. **YOUR...

**Environnement de travail** Le Ocasc est un service public dont la mission est de répondre aux besoins sociaux et culturels du ministère de la défense nationale. L'équipe informatique de l'Ocasc est une petite équipe où l'on peut rencontrer différents domaines de l'informatique en tant que professionnel de l'informatique. **Description de...

**IT Support Agent (ENG + FR or German) - European Institution** **Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you!** **At the moment we are looking for an ' **IT Support Agent **' for a European Institution!** **Nature of the tasks**: - **Service desk...