Technical Product Manager
il y a 2 jours
You like being involved in the technology and business part of your product? Then becoming our Technical Product Manager (TPDM) might be your thing
**As NMBS- SNCB’s IT company,** **YPTO** is **part of the Belgian Railway **family making sure that the Belgian railways continue to move forward and that train passengers can travel in a modern and sustainable way.
The recently approved NMBS-SNCB « Rail Vision 2040 » has the ambitious goal to make sure that more people, companies & organisations choose the train as their preferred mobility tool. Not to forget, after all, rail being the most climate-friendly mode of public transport compared to other modes of public transport today.
An ambitious goal that we’re building and realising: further digitalising SNCB - NMBS, offering innovative solutions and enabling flexible services with a key focus on the end user.
**The job**
As Technical Product Manager (TPDM) you will work within the SPS department, which stands for **Sales, Passengers and Security Management**.
You will be designated to the Business Area **Security Management, **which is the IT partner of the NMBS-SNCB Directorate Passengers Transport & Security. This Business Area implements and maintains the tools to maximize physical security during the journey of rail passengers and crew. Besides this core business we service areas like safety & wellbeing, train attendant planning and management and even support transport operations.
We’re talking Mobile Apps, Securail team planning, Security Incident Management solutions including telephony, integrations with edge device management systems, administration of media requests for legal cases, train attendant planning in Power, follow-up on train attendant assignments, relays and availabilities in Filemaker, Dynamic Risk Management in BWISE
In your role as TPDM you will have a strong focus on the RUN activities, next to that you:
- Will act as the primary contact point towards the Business Product Manager.
- Collaborate with a wide range of people to identify and define Business needs, understand the Solution Context and develop the Vision, Roadmap and Features required to meet these needs.
- He/she manages the financial topics
- This covers support activities, new features, enhancements
- Application, infrastructure and network performance
- Quality control on both functional & technical aspects
- Takes up ITIL roles where relevant - Problem mgt P3/P4
- Supportive role during major incidents
- Performs monitoring activities in a reactive way
- Detects & defines monitoring improvements leading to new KPIs
- Ensures industrialization (setup + outsource) of the newly defined monitoring KPIs
- Ensures correct dimensioning of the network & infrastructure components to cover the required current & future needs
**Your hard skills**:
- Experience in Public Transport Sector is a big plus
- Minimum relevant working experience of 5 years
- You have a technical background allowing you to manage the technology lifecycle of your product
- Innovation driven - pro-active look in to the market what technologies are available, what the competition is doing etc.
- Roadmap: Create/maintain a Strategic roadmap for each of the to you assigned components
- You are fluent in Dutch or French, and have a proficient knowledge of English
**Your human skills**
- Strong listening & communication skills
- Analytical thinking
- Pragmatic & hands-on
- Can-do attitude
- You’re a team player and you like working with others
- You get energized by inspiring & motivating others
**Our offer**
Within our open business culture, you will work behind the scenes on the digital transformation of NMBS/SNCB. You have a job with social impact and room for personal input. In addition to a good work-life balance and a competitive salary, your package includes:
- Possibility to work from home 3 days a week + flexible working hours
- 35 days of leave
- Company car + public transport pass
- Target bonus
- Hospitalisation insurance (including dental care) for the whole family, group and invalidity insurance (cafeteria plan), without own contribution
- Meal and eco cheques
- Net allowances for remote work and carwash + internet budget
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