Operations Manager
Il y a 6 mois
Join the exceptional adventure at Pierre Marcolini as « **Head of operations**»
The _Maison _Pierre Marcolini is a Gastronomy House active in the creation, production and distribution of luxury chocolates, patisserie, sweet treats, and ice cream.
Our House enjoys an international recognition and a strong brand image as a leader in the luxury chocolate market.
Behind the brand, we are a team of passionate and ambitious professionals whose objective is to grow the House worldwide, both in terms of reputation and expansion of our commercial network
**Mission**:
Join our team as the Head of Operations and play a key role in the dynamic management of our operations related to assembly and logistics for e-commerce and B2B projects. Working closely with the B2B and e-commerce departments, you will be at the heart of our growth, addressing customization requests while ensuring smooth integration with other departments.
**Roles and Responsibilities**:
- Operational Procedures Management:
- Develop clear operational procedures for assembly and pick & pack, emphasizing precision and efficiency.
- Create specific guidelines for product labeling, ensuring consistency and compliance with quality standards.
- Training and Communication:
- Implement regular training for teams, ensuring a perfect understanding of processes and requirements.
- Foster transparent communication within the team, encouraging a seamless exchange of information.
- Establish a clear framework for teams, promoting accurate task execution and minimizing errors.
- Performance Indicators and Collaboration:
- Develop clear performance indicators to evaluate process efficiency.
- Encourage collaboration between teams to quickly resolve issues and continually improve operations.
**Operational Strategy**:
- Contribute to developing and implementing the strategy for assembly lines, pick & pack, customization, and logistics.
- Coordinate with B2B and e-commerce clients, taking into account the specificities of these activities.
- Activity Supervision:
- Supervise all activities related to assembly and logistics, paying particular attention to details such as product labeling.
- Budget Management and Professional Development:
- Manage budgetary aspects, focusing on costs associated with assembly/pick & pack.
- Encourage the professional development of the team and foster a culture of innovation.
- Continuous Improvement and Anomaly Management:
- Detect and analyze continuous improvement projects, collaborating with other departments.
- Report and remedy anomalies, bottlenecks, performance losses, and quality issues, implementing effective corrective actions.
**Profile**:
- University degree in business management, industrial engineering, or related field.
- Proven experience in production and logistics management, with an in-depth understanding of customization needs.
- Excellent coordination and communication skills, especially with clients and other departments.
- Knowledge of quality and food safety standards.
- Ability to develop and implement operationally focused strategies.
- Experience in managing the supply chain and logistics, leading large operational teams (between 15 and 30 people).
**Why Join Us**:
- Become part of our dynamic team at the heart of a growing company and contribute to shaping the future of our exceptional operations
- A creative and welcoming work culture;
- A varied job in a team of passionate professionals;
- A permanent - Full-time contract (38 hours/week);
- A competitive compensation & benefits package;
- Start date: as soon as possible, depending on your availability.
Are you up for the challenge? Bring your energy, passion and skills to Maison Pierre Marcolini.
**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, etc.
**Job Types**: Full-time, Permanent contract
**Benefits**:
- Cell phone reimbursement
- Company car
- Company computer
- Eco vouchers
- Food allowance
- Fuel card
- Hospitalization insurance
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
Work Location: In person
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