Head of Internal Support Services
Il y a 6 mois
En tant que Head of Internal Support Services chez Group S, vous aurez la responsabilité cruciale de superviser et de diriger nos équipes opérationnelles pour garantir une efficacité maximale et une satisfaction client exceptionnelle. Vous dirigerez une équipe de managers expérimentés et collaborerez étroitement avec divers départements pour optimiser nos processus et stimuler notre croissance.Responsabilités principales:
- Superviser et encadrer les managers des équipes opérationnelles de notre entité Customer & Services Relations (activité Payroll) tout en assurant un suivi rigoureux des indicateurs de performance et des livrables, afin d'améliorer continuellement nos services et de garantir la satisfaction des clients.
- Développer une stratégie pour votre entité alignée sur la vision de l'entreprise, traduisant les objectifs en plans d'action concrets à moyen terme, et communiquer efficacement cette vision à votre équipe pour assurer sa mise en œuvre.
- Proposer des améliorations continues, tout en définissant des objectifs clairs pour votre équipe et favorisant une culture de collaboration et d'excellence opérationnelle.
- Être à l'écoute des clients internes et externes pour optimiser le support, assurer le suivi des délivrables des différentes équipes du support, et proposer des plans d'amélioration des processus administratifs et opérationnels.
What's in it for us?- Au moins 5 ans d'expérience en people management et en gestion de projet.
- Maîtrise du français et du néerlandais, l'anglais étant un atout.
- Capacité à organiser, planifier et guider les activités vers des résultats concrets.
- Un bagage RH et/ou payroll est un atout mais pas un must
What's in it for you?- Un rôle clé dans une entreprise en pleine croissance.
- Opportunité d'impact significatif sur l'efficacité opérationnelle et la réussite à long terme de l'entreprise.
- Environnement de travail dynamique et collaboratif. Des formations régulières pour continuer à développer votre expertise ainsi que vos compétences relationnelles.
- Une atmosphère de travail mettant en valeur l’importance de la collaboration, l’aide et le partage des connaissances, ainsi que l’autonomie et le sens des responsabilités.
- Un contrat à durée indéterminée de 36/38 heures par semaine avec 12 jours de repos compensatoires.
- Un package salarial attractif, avec des conditions de travail intéressantes (voiture de société, GSM, ordinateur portable, assurance-groupe, assurance hospitalisation, chèques-repas, plan cafétaria etc.).
Si vous êtes prêt à relever ce défi et à jouer un rôle essentiel dans notre succès, rejoignez-nous chez Group S en tant que Head of Internal Support Services et contribuez à façonner notre avenir- See above***
**Een vriend aanbevelen**
**Naam Bedrijf**: Group S**Afstandsvereisten**: Hybride (3 Dagen op kantoor/week)**Maandelijks Bruto Salaris**: NA**Andere Voordelen**: Meal vouchers, Company car, Fuel card, Healthcare insurance, Group insurance, Mobile phone tablet, Laptop, Internet at home**Land Contractualisatie**: Belgium**Plaats**:
- Rue des Ursulines 2 1000 Bruxelles Belgium
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