Head of Platform Support Services

Il y a 6 mois


Brussels, Belgique ZORGI Temps plein

ZORGI is aanwezig in meer dan 9 van de 10 Belgische ziekenhuizen en ondersteunt alle stappen in de ziekenhuiszorgketen. ZORGI ondersteunt ziekenhuizen op de volgende vlakken: opname en administratie van patiënten, patiëntenzorg, beheer van ziekenhuisapotheken, financieel en logistiek beheer en business intelligence. Om de business unit Software Solutions verder uit te bouwen en een aantal transversale teams aan te sturen, zoekt ZORGI een **Head of Platform Support Services** als direct report van de COO.

**_
Je verantwoordelijkheden:_**

Je bent verantwoordelijk voor het behalen van de strategische doelstellingen van het departement Platform Support Services. Hiertoe kan je bouwen op een **intern team** van ongeveer **35** specialisten.
- Je definieert en implementeert de strategie en de roadmap.
- Je zorgt voor een optimale customer experience van de interne en externe klanten.
- Je bouwt hechte teams uit waarin vertrouwen, samenwerking en kwaliteit centraal staan.
- Je ontwikkelt het potentieel van je teams en zorgt dat ze zo efficiënt mogelijk ingezet worden.
- Je staat in voor een vlotte informatiedoorstroom en voor communicatie.
- Je bewaakt de interne en externe processen en kwaliteitsstandaarden.

**_
Je ervaring en kwalificaties:_**
- Kennis van de ziekenhuissector -en processen is een plus.
- Relevante ervaring in management en in het aansturen van teams.
- Uitstekende people management skills.
- Sterk klant
- en resultaatgericht.
- Vlotte communicator en netwerker.
- Open en flexibel.
- Tweetalig Nederlands/Frans en goede kennis van het Engels.
- Master diploma.



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