Operations Support Agent

Il y a 6 mois


Machelen, Belgique Fedex EU Temps plein

Air Network; Road Network; Hub Operations; Storage, Fashion & Solutions; Hub & Transport Operations; Ground Operations: Air Network Support; Air Network Control; Ramp/Air Operations; Ramp & Gateway Operations; Air Feeder Linehaul; Road Networks; Operational Support; Customer Service; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service

We have an exciting opportunity for you to join our team of Operation Support Agents.

**Who we **are**:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

**What you will be **doing**:

- Ensuring that customers' urgent packages get to the right place, on time
- Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
- Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
- Entering data into our in-house tracking system
- Running clear and effective communication and collaboration with the team, your manager, and other operations stations
- Adhering to FedEx processes, procedures and controls, and regulatory requirements

**What do you bring with **you**:

- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail

**What do we **offer**:

- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path, we're ready to invest in your development. Join FedEx.

FedEx hecht het grootste belang aan zijn filosofie waarin mensen op de eerste plaats komen. Als werkgever met een gelijkekansenbeleid zijn we toegewijd aan een divers en inclusief personeelsbestand waarin we iedereen groeimogelijkheden bieden

**Ons bedrijf**:
FedEx is een van 's werelds grootste express transportbedrijven en werd herhaaldelijk door het tijdschrift ‘Fortune’ geselecteerd als een van de 10 meest bewonderde bedrijven ter wereld. FedEx levert zijn klanten dagelijks transport
- en bedrijfsoplossingen in meer dan 220 landen en gebieden over de hele wereld. We kunnen dit wereldwijde netwerk bedienen dankzij ons uitstekende team van FedEx-teamleden, die de taak hebben om elke FedEx-ervaring gedenkwaardig te maken.

**Onze filosofie**:
De People-Service-Profit-filosofie (PSP) beschrijft de principes die van toepassing zijn op elke beslissing, elk beleid of elke activiteit van FedEx. FedEx draagt zorg voor onze mensen; zij leveren op hun beurt de onberispelijke service die onze klanten verwachten, die ons dan weer voorzien van de nodige financiële middelen om onze toekomst veilig te stellen. We benutten de People-Service-Profit-filosofie als een positieve factor voor het bedrijf door de cirkel te sluiten en onze winsten terug te geven aan het bedrijf en te investeren in onze mensen.

We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.

**Onze cultuur**:
We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf


  • Operations Support Agent

    Il y a 6 mois


    Machelen, Belgique Fedex EU Temps plein

    Air Network; Road Network; Hub Operations; Storage, Fashion & Solutions; Hub & Transport Operations; Ground Operations: Air Network Support; Air Network Control; Ramp/Air Operations; Ramp & Gateway Operations; Air Feeder Linehaul; Road Networks; Operational Support; Customer Service; Operational Administration & Support; Sort Support & Trace Management;...

  • Operations Manager Benelux

    il y a 3 semaines


    Machelen, Belgique Arrow Electronics, Inc. Temps plein

    **Position**: Operations Manager Benelux **ABOUT THE ROLE** The Operations Manager acts as a key contact point for internal and external matters relating to the efficient and successful operations of one or more country(ies). Additionally, this function is responsible for helping the local Management and the external stakeholders (customers and vendors)...

  • Senior Booking

    Il y a 3 mois


    Machelen, Belgique Start People DHL Office Temps plein

     DescriptionAs a Booking & planning agent you will be responsible for your customers.You will advice them in matters as the contractual agreements, capacity access and prioritization for there goods.As a booking & planning coordinator you're in charge for the process bookings and you plan the capacity utilizations on the DHL flown and trucking...

  • Customer Operations Employee

    il y a 3 semaines


    Machelen, Belgique ABB Temps plein

    **Customer Operations Employee**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...

  • Customer Support Advisor

    il y a 3 jours


    1830 Machelen, Belgique ITZU Temps plein

    Customer Support Advisor About the job Als Customer Care Agent speel je een cruciale rol in het serviceproces van onze klanten. Jij bent hun eerste aanspreekpunt en dé vertrouwenspersoon voor zowel de klanten als hun bestuurders. Je neemt de volledige zorg voor hun bedrijfswagenvloot op je, van A tot Z. Ben je klaar om je carrière een boost te geven in een...

  • Management Support Specialist

    il y a 3 semaines


    Machelen, Belgique SAP Temps plein

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Machelen, Belgique WEngage Temps plein

    Wil jij een sleutelrol spelen in het ondersteunen van onze Operations en het ontwikkelen van talent? Ben jij een gedreven en creatieve trainer met uitstekende communicatievaardigheden? Dan is deze vacature iets voor jou! Als Trainer bij Wengage Ankara ben je verantwoordelijk voor het ontwikkelen, verbeteren, beheren en uitvoeren van trainingstrajecten voor...


  • Machelen, Belgique UPS Netherlands Temps plein

    **HR Operations Supervisor Belgium/Luxembourg** - This is a full-time position based in Diegem/Brussels and willingness to travel to all UPS locations in Belgium and Luxembourg._ Are you looking for an exciting opportunity to move your HR career path forward? UPS is seeking a passionate, results-driven supervisor to accelerate our HR Geo Operations...


  • Machelen, Belgique UPS Netherlands Temps plein

    **HR Operations Supervisor BeNeLux** - This is a full-time position based in Diegem/Brussels and willingness to travel to all UPS locations in Netherlands and Luxembourg._ Are you looking for an exciting opportunity to move your HR career path forward? UPS is seeking a passionate, results-driven supervisor to accelerate our HR Geo Operations Services in...


  • Machelen, Belgique Adecco Temps plein

    Interesse om van maandag tot vrijdag te werken al OPS Support in de afdeling logistiek ? Als Operations Support Agent ga je aan de slag bij onze klant FedEx. Je komt terecht in een internationaal logistiek bedrijf in Machelen.Je houdt je bezig met administratieve taken, coördinatie en ondersteuning van collega's met betrekking tot :- data management, zoals...


  • Machelen, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 80712 Time Type: Full Time **Business Support Coordinator (Cargowise Specialist)** Move forward as Business Support Coordinator at DSV in...

  • Finance Analyst

    Il y a 6 mois


    Machelen, Belgique Abbott Laboratories Temps plein

    Abbott is recruiting a **Financial Analyst **for the EMEA Freight and Distribution Network to be based in our European Distribution Center in Machelen, Belgium. This position is a key value-added role within Global Operations that partners with various levels of Supply Chain and Manufacturing professionals to drive financial ownership, cost efficiency, and...


  • Machelen, Belgique Abbott Laboratories Temps plein

    Abbott is recruiting a Capital Service Operation Specialist for our European Distribution Center in Machelen, Belgium. Role and Responsibilities: - Act as level 2 support for all customer service-related activities like SAP order entry, SAP return handling, SAP invoicing and Service CRM tool actions (cases - work orders) to our Capital Equipment Customer...

  • Inside Sales Manager

    Il y a 2 mois


    Machelen, Belgique TAKKT Gruppe Temps plein

    **kaiserkraft**, a strong brand of TAKKT Group is seeking motivated individuals to join their team in **Belgium** as **Inside Sales Manager **to shape the future of work! **Tasks**: - Advising customers on products and possible solutions. Identifying the precise question and needs of the customer in a friendly and correct manner. - Preparing, elaborating,...


  • Machelen, Belgique DHL Temps plein

    We are looking for a **Credit Collection Manager** to join our Finance Team. Do you recognize yourself in below description and are you interested? Don't hesitate to apply! **Tasks**: - You report to the CFO and work closely together with the finance community and air freight and ocean freight operational management. - You are responsible for the Credit...


  • Machelen, Belgique Nippon Express Europe GmbH Temps plein

    **The Nippon Express Group is one of the leading global logistics service providers whose Japanese corporation is headquartered in Tokyo. Our services range from air and ocean freight forwarding to cargo, removal services and warehouse operations. The company has numerous freight centers, warehouses and provides logistics services in over 45 countries on six...


  • Machelen, Belgique Actief Interim Temps plein

    Are you looking for a place to use your administration skills? Then this company focused on medical technology might be the right place for you. The operational team in Machelen is looking to temporarily strengthen their team to assist with: - Communicating in a professional manner with suppliers, buyers and internal stakeholders - Keeping track of...

  • Financial Analyst

    Il y a 6 mois


    Machelen, Belgique Robert Half Belgium Temps plein

    **Robert Half** **Talent Solutions** is currently looking for a **Financial Analyst **for a permanent position based in Zaventem. **Robert Half** **Talent Solutions** is currently looking for a **Financial Analyst **for a permanent position based in Zaventem. Our client is a fast growing company active in the **pharmaceutical sector**. As **Financial...


  • 1830 Machelen, Belgique Select HR Temps plein

    Taken en verantwoordelijkheden Voor een internationaal logistiek bedrijf, gespecialiseerd in de luchtvracht en zeevracht, zijn wij opzoek naar een Customer service medewerker luchtvracht! Ben je iemand met een eerste ervaring binnen de logistiek ? Aarzel dan zeker niet om te solliciteren! Hoe zullen jouw dagen als Customer service luchtvracht eruit zien? De...

  • Inhouse Cra

    il y a 4 jours


    Machelen, Belgique Oxford Global Resources Temps plein

    For one of our clients, a medical device company based in Machelen, we are looking for an enthusiastic Inhouse CRA to come on board and join the team to cover sites located in Flanders and in the Netherlands. The Inhouse Clinical Research Associate (Inhouse CRA) supports the Global Clinical Operations (GCO) Center of Excellence, conducting activities...