Vip Support

Il y a 2 mois


Brussels, Belgique Jobfixing Temps plein

**De functie**:

- Je fungeert als SPOC voor VIP-klanten van NMBS. Je bent het eerste aanspreekpunt bij vragen of problemen.
- Zowel vanop afstand als lokaal geef je ondersteuning aan de VIP-klanten van NMBS, dit ook buiten de normale werkuren in een systeem van
- wachtdienst (1 week op 3, inclusief nachten, weekends en feestdagen).
- Je staat in voor de levering en installatie van alle ICT-materiaal en software voor de VIP-klanten.
- Je identificeert ICT-noden en stelt oplossingen voor aan de VIP-klanten.
- Je bent innovatief en gaat actief op zoek naar nieuwe technologieën.
- Je beheert samen met je collega's het VIP-budget en de informele VIP-website.

**Het profiel**:

- Je hebt een brede kennis van bureautica-ICT en aantoonbare ervaring in dit domein.
- Confidentialiteit is een absolute must.
- Je communiceert vlot en hebt een professionele uitstraling.
- Je bent flexibel, stressbestendig en houdt het hoofd koel in noodsituaties.
- Je hebt een goede kennis van het Nederlands en het Frans, zowel mondeling als schriftelijk.

**Onze klant**:
De klant is een nationale ICT-provider met maatschappelijke impact.

**Aanbod**:
Binnen onze open bedrijfscultuur werk je achter de schermen mee aan de digitale transformatie van NMBS. Je hebt een job met maatschappelijke impact en ruimte voor eigen inbreng. Naast een goede work-life balans en een marktconforme verloning bestaat je pakket uit:

- Flexibel uurrooster
- 35 verlofdagen
- Bedrijfswagen + abonnement openbaar vervoer
- Target bonus
- Hospitalisatieverzekering (inclusief tandzorg) voor het hele gezin, groeps
- en invaliditeitsverzekering (cafetariaplan), zonder eigen bijdrage
- Maaltijd
- en ecocheques
- Nettovergoedingen voor telewerk en carwash + internetbudget

**Locatie**:
Brussels

**Publish date**:
30.05.2023

**Contactpersoon**:
Amir


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