Junior IT Support

il y a 1 semaine


Brussels, Belgique NTT DATA Temps plein

NTT DATA is currently looking for a Junior IT Support to expand our team in Brussels.

**Your role**:
Single Point of Contact for end-users (VIP)
Recording incidents and requests in the Service Management Tool
Logging all relevant incidents/service request details allocating categorization and priorization codes
Making an initial assessment and diagnose of incidents and service requests, and attempting to resolve them
Escalating incidents or services requests that can not resolve/fulfil to other support agents in the same support group or to different support groups
Record and update information in knowledge database
Monitoring progress of incident resolution relative to the appropriate SLA
Keeping customers informed on incident status and progress
Managing the incident life-cycle, including closure and verification
Closing incidents and confirmation with the customer
Technical intervention to fix the issues or complete the Client request


  • Junior IT Support

    il y a 4 jours


    Brussels, Belgique Dilaco Temps plein

    Als Junior IT support verleen je technische assistentie en ondersteuning met betrekking tot computersystemen, hardware en software. Daarnaast beheer je B2B-aanvragen van onze partners om een kwalitatief serviceniveau te garanderen. Verantwoordelijkheden: - Monitor en reageer snel op binnenkomende verzoeken met betrekking tot IT-problemen. - Assisteren van...


  • Brussels, Belgique KwadrO Temps plein

    Binnen het kader van de groei van onze onderneming zijn we op zoek naar een Junior IT support medewerker. Je hoofdfunctie speelt zich grotendeels af op de hoofdzetel van Belisol ramen en deuren. Als Junior IT support medewerker verdiep je jou in de werking en bedrijfsprocessen van onze franchise kantoren. Je stuurt mee de externe ontwikkelingsteams aan voor...

  • IT Support

    il y a 1 semaine


    Brussels, Belgique HAYS Temps plein

    IT support | Infrastructure | Brussels | Full package | Banking & Insurance | International environment In this position you will participate in delivery of new IT support services and systems and participate in all relevant meetings to share and develop strategy, knowledge, and best practice. You will also be required to travel and support other European...

  • IT Technical Support Agent

    il y a 2 semaines


    Brussels, Belgique V-IT Temps plein

    Voor 1 van onze klanten zijn we op zoek naar een IT Technical Support Agent: **Location** 1000 Brussels + Remote **Languages** Dutch English French (plus) **Who are we?** The service unit **_IT Care_** delivers and support state of the art workstation solutions for its employees. - Do you have a passion for what you do, do you go for commitment, think...

  • IT Support Officer

    il y a 1 jour


    Brussels, Belgique HAYS Temps plein

    International law firm | perfect junior IT Support position | English | Windows environment | 1088762** Your new dream job as Jr. IT Support Officer?** This international, industry-leading law firm is looking for an IT Support Officer. Here are your main tasks: - Providing a high level of customer service and support. - Take ownership of incidents and...

  • IT Support Helpdesk

    il y a 1 semaine


    Brussels, Belgique Viavera Recruitment Temps plein

    Our client is a service organisation **De functie**:The ICT Helpdesk Technician employee supports all workstations (laptop/desktop/printer/mobile/software installation) to ensure operational excellence at all times. He/she has an technical support role, executing planned interventions, solving issues, defining clearly the scope of his/her support. You will...

  • IT Technical Support Agent

    il y a 1 semaine


    Brussels, Belgique IT-Planet Temps plein

    Introductie IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **IT...

  • IT Onsite Support

    il y a 7 jours


    Brussels, Belgique Lan IT 24 GmbH Temps plein

    Dear Sir or Madam, we at LAN IT 24 are currently looking for IT Supporters Onsite for our customers in Belgium. **Start**: ASAP Aufgaben \- Installation of PCs, laptops, printers and other peripherals \- IT user support \- Experience in hardware management \- working with ticket system \-one day per week fix \-additional calls on...


  • Brussels, Belgique Profectus-IT Temps plein

    **FRONTEND DEVELOPER JUNIOR**   Responsabilités Clés: -   Analyse Front-End: Travailler étroitement avec l'équipe de développement pour concevoir et itérer des interfaces utilisateur qui sont intuitives, réactives et adaptées aux besoins uniques des professionnels de la justice pénale. -   Gestion des Incidents:   Servir de premier point...

  • Junior Support Officer

    il y a 1 semaine


    Brussels, Belgique AT Recruitment Temps plein

    **Job omschrijving**: Onze klant is een financiële instelling in hartje Brussel vlakbij het station die duurzaam ondernemen hoog in het vaandel draagt. In Europa stelt de organisatie meer dan 1700 personeelsleden tewerk, in België zo’n 150 medewerkers. **Functieomschrijving**: Als Junior Support Engineer ben je samen met 3 collega’s verantwoordelijk...

  • IT Support Specialist

    il y a 2 jours


    Brussels, Belgique NTT DATA Temps plein

    NTT DATA is urgently looking for an **IT Support Specialist** for one of our clients based in Brussels. This position can be performed remotely. **Responsibilities**: - You will give end-to-end support to a software platform in the compliance area - You will handle user management - You will be in charge of raising tickets - You will manage document change...


  • Brussels, Belgique V-IT Temps plein

    We zijn voor 1 van onze klanten op zoek naar Infrastructure officer: Als Junior Technical Infrastructure Officer zorg je ervoor dat de strategische projecten correct vertaald worden op basis van de bedrijfsstrategie. De]unior Technical Infrastructure Officer is verantwoordeIijI‹voor het managen en implementeren van cross-departementale projecten, teneinde...

  • Junior Coordinator

    il y a 4 jours


    Brussels, Belgique ECA - European Cockpit Association Temps plein

    **European Cockpit Association** We are looking for an organised multi-tasker to assist in administrative, IT and organisation tasks of the association, newly qualified and/or with up to 2 years' experience. If you are organised and resourceful; if you write in English as a native and are an excellent minute-taker; interact with and coordinate tasks from...

  • IT Support

    il y a 1 semaine


    Brussels, Belgique HAYS Temps plein

    IT support | Brussels | International company | 1087026 **For one of our clients we are currently looking for an IT support with over 2 years of experience in A to Z support for over 100 users. The company is one of the leader in the chemical industry.** **Key responsibilities**: - Provide complete IT Infrastructure services (administration and...

  • Onsite IT Support

    il y a 3 semaines


    Brussels Metropolitan Area, Belgique Fujitsu Temps plein

    In order to be eligible for this position candidates MUST hold European Nationality.WORK ENVIRONMENTFujitsu is recruiting Onsite IT Support Agents to work in Brussels for a European Institution.Contract Type: We offer Full-time employment or Freelance contract.SKILLS· Good Knowledge of workstation Administration (Windows 7 & Windows 10).· Knowledge of...

  • IT Support

    il y a 2 jours


    Brussels, Belgique Quattris Global Temps plein

    We require an IT Support engineer for Full time Position. FE should fix and repair user desktop and mobile devices - Device re-configurations. - printed to be connected **Job Types**: Full-time, Permanent contract, Fixed term contract Contract length: 4 months **Salary**: €150,00 - €250,00 per month **Experience**: - IT support: 2 years (required)

  • IT Support

    il y a 3 semaines


    Brussels, Belgique FIXX Recruitment Temps plein

    Voor onze klant zijn we op zoek naar een IT support medewerker in Brussel. Je takenpakket zal bestaan uit: - First line en second line support voor eindegebruikers - Installeren en configureren van client hardware en software - Doorverbinden naar third line support of andere teams bij escalatie van incidenten - Ondersteunen van diverse standaard business...

  • Junior IT Consultant

    il y a 1 semaine


    Brussels, Belgique Sopra Banking Software Temps plein

    **Company**: Sopra Banking Software is a global leader in software, integration, support and advice services for over 500 banks and financial institutions in over 70 countries. Its goal is to accompany clients in their business growth and international strategies through a long-term partnership approach, supported by the dedication of close to 2,500 skilled...

  • IT Support

    il y a 8 heures


    Brussels, Belgique Expleo Temps plein

    Overview: IT Support We are looking for a bold and reliable **IT Support** to join our Expleo Belgium community for a challenging project within the banking industry! **What does it look like to be a DevOps Engineer at** **Expleo** **?** As an IT Support, you will provide technical support to maintain both hardware and software and other peripheral...

  • IT Support

    il y a 3 semaines


    Brussels, Belgique OS Agency Temps plein

    Voor éen van onze klanten zoeken wij een gemotiveerde IT Support medewerker (FR/NL). **Functiebeschrijving** De ICT Helpdesk biedt eerstelijnshulp voor allerlei hard - en software problemen meldingen en vragen. Je werkt met een incident handling systeem, waarbij je instaat voor de correcte registratie van incidenten alsook voor de behandeling van de...