Assistant Front Office Manager
Il y a 6 mois
**Objectives and tasks**
Supporting Management of Front Desk Team:
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel **Ensures employee recognition is taking place on all shifts ** Establishes and maintains open, collaborative relationships with employees
**Operation & Daily tasks**:
- Ensuring proper billing and charging of all accounts
- Handling and follow up on all guests’ requests
- Answering the telephone
- Learn to work at all the different shifts, morning, afternoon and night **Support the Front Office Manager in the day-to-day operations of the Front Office department**
**Exceptional Customer Service**:
- Greet and Welcome all guests approaching the Front Desk in accordance with the hotel standards **Sets a positive example for guest relations ** Handles guest problems and complaints effectively
- Check-in and check-out of our international guests and groups according to The Dominican hotel standards **Interacts with guests to obtain feedback on product quality and service levels ** Displays outstanding hospitality skills
**The perfect match**
You have a genuine interest for hospitality and assisting guests. You preferable have previous FO experience(s) in a similar hotel. An excellent knowledge of English and French and/or Dutch language is a must. Another language is a plus.
You possess excellent grooming standards, excellent communication skills and persuasive power. You are self-confident and open minded. You live with a true hospitality DNA and a fun person to work with.
**Qualifications & requirements**
- Diplomatic
- Analytical
- Structured
- Multilingual (bilingual NL/FR, NL/ENG or FR/ENG is a must)
- Having perfect writing and speaking skills
- Having an eye for detail
**We are**
The Dominican is a 4* deluxe design hotel, a destination for elegance in the historical centre of Brussels. The Dominican is the first member of Design Hotel in Belgium. The Dominican distinguishes itself by offering a unique product and indulgent hospitality.
The hotel offers 150 rooms, 3 Meeting Salons, Gym with sauna and Hamam, Courtyard, Lounge Bar and bustling Grand Lounge.
**What we offer**:
Joining The Dominican Family is also:
- 100 % Reimbursement of Public Transport
- Eco-cheque
- 1 free night & Staff discount in the hotels of the Carlton Group, including Design Hotel worldwide
- Fantastic and healthy meals
- Uniform
- Free online language classes
And having the great opportunity to
- Live The Dominican experience
- Have the possibility to work for an international company
- Make 49 other amazing colleagues as your friend
- Develop your career
- Be part of a growing Company’s Culture
**Benefits**:
- Company events
- Eco vouchers
- Travel reimbursement
Schedule:
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- 13th month salary
- Night shift pay
- Sunday or public holiday pay
**Experience**:
- Hotel Front Office: 4 years (preferred)
**Language**:
- French (preferred)
- English (preferred)
- Dutch (preferred)
Work Location: In person
-
Assistant Front Office Manager
il y a 1 mois
Brussels, Belgique The Standard Brussels Temps plein**The Standard Brussels**: **Assistant Front Office Manager**: Opening in early 2025, The Standard, Brussels marks the hotel brand’s third outpost in Europe. Set in the city’s Northern Quarter, The Standard, Brussels brings the brand’s design, culture, and activation-driven philosophy to Belgium. With 180 guestrooms (plus 20 residences), the modern,...
-
Front Office Manager
Il y a 7 mois
Brussels, Belgique VENDOM COMPANY Temps plein**VENDÔM - Nouvelle opportunité - Front Office Manager (H/F) - Hôtel 5* - Bruxelles** Vendôm vous propose une opportunité exceptionnelle en tant que **Front Office Manager (H/F)** pour un **hôtel 5* à Bruxelles.** **Profil recherché et condition de poste**: - Expérience préalable en tant qu’Assistant Front Office Manager confirmé ou Front...
-
Front Office Manager
Il y a 3 mois
Brussels, Belgique The Standard Brussels Temps plein**The Standard Brussels**: **Front Office Manager**: Opening in early 2025, **The Standard, Brussels** marks the hotel brand’s third outpost in Europe. Set in the city’s Northern Quarter, The Standard, Brussels brings the brand’s design, culture, and activation-driven philosophy to Belgium. With 180 guestrooms (plus 20 residences), the modern,...
-
Assistant Front Office Manager
Il y a 6 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 24018482 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Front Office Manager
Il y a 6 mois
Brussels, Belgique Cardo Brussels Hotel Temps pleinTaken Overall Job Purpose Front Office Manager will administer front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...
-
Front Office Shift Leader
il y a 3 semaines
Brussels, Belgique Tangla Brussels Temps pleinPOSITION SUMMARY: Front Office shift leader for supervising the Front Desk, porter/bellboy/ driver and Concierge team, hotel health club (wellness center). Ensure that all staff members are adhering to all hotel policies, standards, procedures and regulations. Front Office shift leader to be able to perform in all Front Office functions. Front Office shift...
-
Front Office Manager
il y a 3 semaines
Brussels, Belgique The Dominican Temps plein**Function **:Front Office Manager (M/W/X) **Département**:Front Office **Responsible direct**:General Manager **Contract**:Full time **Organization**:Report to the General Manager We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You...
-
Front Office Manager
Il y a 6 mois
Brussels, Belgique Olav Thon Gruppen Temps plein**About Thon Hotels**: - **Passionately committed**. We daily strive to create special moments for our guests. - **Professional hospitality**. We aim to see, hear, and relate to all our guests. - **The power to please**. We are keen to make a personal effort to ensure every stay is the best stay! - **Innovative**. We constantly improve and invest in our...
-
Front Office Manager
Il y a 6 mois
Brussels, Belgique Corinthia Grand Hotel Astoria Brussels Temps pleinIdéalement situé sur la rue Royale, à quelques minutes de la Grand-Place classée au patrimoine mondial de l’UNESCO, le Corinthia Grand Hotel Astoria est l’endroit idéal pour les voyageurs d’affaires et de loisirs qui souhaitent profiter au maximum de la vie urbaine animée. Construit en 1909 à la demande du roi Léopold II, ce bâtiment...
-
Assistent Front Office Manager
il y a 2 semaines
Brussels, Belgique Black Label Hotels Temps pleinHeb jij een passie voor gastvrijheid en ben je een natuurlijke leider? Ben je in staat om een team te inspireren en ervoor te zorgen dat elke gast zich welkom en gewaardeerd voelt? Voor **ons nieuwe hotel in Brussel, gelegen in het imposante 'The Wings' gebouw**, zoeken we een ervaren en enthousiaste Assistent Front Office Manager die samen met de Front...
-
Front Office Manager
Il y a 7 mois
Brussels, Belgique Interoffices Temps plein**FRONT OFFICE MANAGER** **Ben je op zoek naar een nieuwe uitdaging met veel contacten (B2B), administratieve taken, en waar je je commerciële vaardigheden kunt ontwikkelen? Word onze nieuwe Front Office Manager en maak deel uit van een jong en dynamisch bedrijf.** Een eerste relevante ervaring is een pluspunt. ZEER GOEDE TAALVAARDIGHEID (EN/FR/NL),...
-
office management assistant, assistant international
il y a 1 semaine
Brussels, Brussels, Belgique EXCEL CAREERS Temps pleinLooking for a position that combines Office support and Management support? We have a job for you! Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer...
-
Office Manager
Il y a 6 mois
Brussels, Belgique PIERRE MARCOLINI Temps pleinAre you a meticulous organizer with a flair for efficient office management? We are currently seeking a flexible and capable **Office Manager/Management Assistant** to join our dynamic team. In this pivotal role, you will oversee reception duties, orchestrate office logistics, provide indispensable administrative support to our executive team, and serve as...
-
Front Office Manager
Il y a 6 mois
Brussels, Belgique The Dominican Temps pleinUltimately, you should be able to ensure our front desk provides professional and friendly service to our customers. **Objectives and tasks** Supporting Management of Front Desk Team: - Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence - Establish and...
-
Front Office Manager Nhow Brussels
Il y a 6 mois
Brussels, Belgique NH Hotel Group Temps pleinYou are the driving force behind the Front Office Team. You are a real team player, an example in the field of guest contact, and you know all the ins and outs of the administration of the Front Office. Always a pleasure" is not only what our guests experience to you, but also your team members experience this as well. You enjoy going the extra mile for your...
-
Office Manager
Il y a 4 mois
Brussels, Belgique Interoffices Temps pleinAre you seeking a new challenge with extensive B2B contacts, administrative tasks, and an opportunity to develop your commercial skills? Join our team as the new Front Office Manager and become part of a young and dynamic company. While extensive experience is not required, EXCEPTIONAL LANGUAGE SKILLS (EN/FR/NL), STRONG ADMINISTRATIVE AND INTERPERSONAL...
-
Events and Front Desk Assistant
Il y a 4 mois
Brussels, Belgique European Policy Centre Temps pleinEVENTS AND FRONT DESK ASSISTANT The European Policy Centre (EPC), a leading think tank on EU affairs, is URGENTLY seeking an Events and Front Desk Assistant to work in our thriving, highly advanced conference facilities where we organise in-person, hybrid and online events on a daily basis. The role is split 80-20 between Events and Front Desk duties....
-
Office Assistant
il y a 3 semaines
Brussels, Belgique EGVIAfor2Zero & CCAM Association Temps pleinEGVIAfor2Zero is a European association dedicated to advancing research and innovation in decarbonisation of road transport. Committed to fostering collaboration between the research community and industry, we are seeking a proactive and organised Office Assistant to join our team and contribute to the smooth operation of our office, located on Avenue de...
-
Management Assistant
Il y a 7 mois
Brussels, Belgique Trasis Temps pleinAs a Management Assistant, you manage a range of organizational and administrative tasks to facilitate the day-to-day life of the company and its employees. This involves planning meetings, coordinating agendas and calendars, drafting and proofreading documents, and organizing travel or events.**Responsibilities**: - You support department managers in...
-
Office Assistant
il y a 2 semaines
Brussels, Belgique CCAM Association Temps plein**Job Category**: **Administration** **Job Experience**: **3 to 5 years** **Job Location**: **Brussels** **Expiration Date**: **11 Jan 2025** The **CCAM Association** is a European association dedicated to advancing research in road transport and, more specifically, new mobility solutions enabled by Connected, Cooperative and Automated Mobility...