Process Analyst

**Key Responsibilities** Follow up on service cases, including: - Bulk handling. - Automatic closure rules. - Automation. Analyze and optimize process flows, including: - Identify and address situations where customers make frequent contact. - Improve inbound call handling time. - Evaluate and optimize Pega performance. Monitor customer service quality,...

Mechelen, Belgium (Hybrid) - Contract €600 - €800 p - day DOE **REF: 11479** **Business Analyst - AI Focused (Hybrid) | Mechelen, Belgium | Freelance (6 months, extendable | €600 - €800 per day (depending on experience)** **Why This Role Stands Out**: Join a dynamic and flexible role where technology meets business transformation. As a **Business...

Inside Plant Coordination is responsible for coordinating installation and maintenance activities of network and IT equipment, in our head-end stations, switching offices, data centers, and B2B fiber customers. We also plan, design, and manage the internal data infrastructure at these locations. We are looking for a business analyst to join our team! **Your...

As Digital Journey Analyst, you’ll join the _**_Digital Journey Management team _**_, overseeing the digital journey efforts for Telenet’s Residential and Small Office, Home Office commercial markets. Telenet aims to become a digitally-focused company, allowing you to contribute to this transformation. _ - The _**_Digital Journey Analyst _**_is...

We are hiring a Business Analyst (+5 years of experience) with a strong knowledge of business processes to join our team! With your expertise in business analysis, you will collaborate with key stakeholders to organize and execute the most suitable plan for our clients. By leading your team to make sure business requirements are being met, you will also...

**Working in the Product Journey Tribe** Telenet operates on an agile framework. In each team, analysts, developers, and testers collaboratively work as a single entity for mutual support. We also adopted a hybrid way of working (active based) to take care of your work-life balance. The Workforce Management Squads focus on the appointment journey for our...

As a Data Analyst at Telenet, your mission is to collect, structure, and analyze internal and external data to provide strategic, tactical, and operational insights that drive Telenet's growth. **Key Roles & Responsibilities**: - Understand business needs and translate them into research questions for data analysis and asset creation. - Analyze and...

At Telenet, Data & Analytics are the driving force behind improving our organization. The Data Acceleration Tribe is responsible for creating data products that turn data into competitive advantages: every interaction with our customer is hyper-personalized and every important decision we make is based on data. _ **Your Responsibilities as a Senior Data...

As a data analyst, you help our organization to make decisions, not by gut feeling, but based on facts and data. You are the one translating the data into reports and strategic insights that help enhance the experience of our customers and the performance of our company. You become part of the Data Acceleration tribe, a team that consolidates all data...

As a Business Analyst at our supply chain organization, you have direct and indirect impact on the efficiency, effectiveness and innovation/expansion of the company. You will be part of the Supply Chain Center of Excellence, which is the bridge between business and IT to support and improve systems and processes for our Supply Chain colleagues. **Your...

**Your tasks as a data analyst**: - You develop curiosity and understanding of business context and processes which positions you as a perfect data partner to our business teams. - You translate the business requests into a clear data insights or reporting questions. - You collect, cleanse and validate the data you need from different sources. - You ideate...

Nipro Europe Group Companies is part of Nipro Corporation Japan, a leading global healthcare company with over 28.000 employees worldwide. It’s European headquarters in Mechelen are home to Nipro Medical Europe, Nipro PharmaPackaging International, and the Institute for Medical Practice (iMEP) Belgium - a fully equipped research and training facility for...

**Essential Job Functions**: - Analyze operational data and provide actionable insights for process improvement. - Participate in the development and implementation of operational strategies and initiatives. - Collaborate with cross-functional teams to identify and address operational challenges. - Generate and present detailed reports on operational...

Are you passionate about maximizing revenue and optimizing profitability? Alken-Maes is seeking a dynamic Revenue Margin Growth Analyst to join our team. margin growth analyst revenue Antwerpen - Mechelen **About the role**: Reporting to the Revenue Margin Growth Manager, you will play a pivotal role in evaluating commercial processes, analyzing...

Are you passionate about maximizing revenue and optimizing profitability? Alken-Maes is seeking a dynamic Revenue Margin Growth Analyst to join our team. Taken Reporting to the Revenue Margin Growth Manager, you will play a pivotal role in evaluating commercial processes, analyzing performance data, and recommending strategic improvements to drive revenue...

**Working in the Strategy Team** You will be part of the Strategy & Portfolio team responsible for strategy and facilitating the various Value Streams & the overall Portfolio of Telenet. You will work closely with Telenet's senior management and report to "Strategy & Portfolio" lead of "B2B (business to business)". The broad scope of this team includes the...

As Senior Data Analyst you are responsible for creating and optimizing our Insights reports. Hereby you contribute to a well-functioning process for collecting, transforming and reporting insights from the available data. With the help of (interactive) dashboards you make sure that all relevant KPI's are structurally reported. As Senior Data Analyst you...

My client is undergoing a transformation program to replace their existing in-house CRM to a state-of-the-art CRM with a more commonly used CRM (Bullhorn). As a result, they require a Functional/Business Analyst to help mediate the change process and ensure a seamless transition to the new system. What will you be doingThe client are planning the business...

Vacature: 9408 **Functieomschrijving**: De Solution analyst werkt mee aan één van de projecten binnen het domein en verzorgt zo mee de nodige analyses om het project tot een goed einde te brengen. Daarnaast behoudt hij/zij het globale analyse overzicht, volgt de verschillende werkpakketten op en bewaakt de algemene kwaliteit van de analyses. Functionele...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...