Senior Claims Analyst Operations
il y a 3 semaines
**We seek an experienced Claims professional (3-4 years) ready to elevate their career by showcasing proficiency in project delivery, controls, and monitoring. Fluency in French (collaboration with France) and English is essential; Dutch is advantageous.**
Key Attributes:
1. Career Advancement Aspiration:
- Currently in Claims with a keen interest in advancing to the next career level.
2. Multilingual Proficiency:
- Fluent in French and English; Dutch is a plus.
3. Adaptability and Open-mindedness:
- Dynamic, organised, open-minded, and flexible with a fast-learning attitude.
4. Collaborative Approach and Stakeholder Influence:
- Proven ability to collaborate and influence stakeholders positively.
5. Results-Driven Project Support:
- Experience in project delivery with a results-driven mindset.
6. Clear and Concise Communication:
- Excellent communication skills, presenting clear and concise analyses.
7. Analytic Proficiency:
- Ability to analyse complex business issues and synthesizer conclusions.
8. Compliance, Governance, and Regulatory Acumen:
- Background in Compliance, Governance, and/or audit.
9. Continuous Improvement Methodologies:
- Expertise in driving continuous improvement.
10. Operational Environment and Process Improvement:
- Strong background in an operational environment with a focus on process improvement.
11. Commercial Mindset and Data-Driven Decision-Making:
- Proven track record of sound decisions backed by data.
12. Technical Proficiency:
- Highly proficient in Excel and PowerPoint.
**Responsibilities**:
1. Stakeholder Engagement and Collaboration:
- Maintain robust stakeholder engagement, fostering collaboration within FraBeLux and across EMEA.
2. Risk Management Culture:
- Assist in instilling a strong risk management culture within FraBeLux Claims.
3. First Line Controls and Continuous Improvement:
- Implement and maintain strong first-line controls for key risks in FraBeLux claims, collaborating with Risk, Internal Audit Group (IAG), and Compliance for continuous improvement.
4. Risk Mitigation and Audit Resolution:
- Support and take ownership of risk event mitigation plans, internal audit action plans, and provide exception reporting for FraBeLux.
5. Claims Team Collaboration and Regulatory Performance:
- Collaborate with claims teams in FraBeLux, sharing continuous feedback and insights to enhance regulatory performance.
6. Regulatory Compliance and Audits:
- Ensure timely and appropriate responses to regulatory, SOX, and internal & external audits.
7. Issue Resolution:
- Ensure timely and effective resolution of ad-hoc system, regulatory, and operational issues.
8. Cross-Functional Support:
- Provide appropriate support to Legal, Vendor Services, Quality Assurance, and other support groups.
9. Business Reporting Support:
- Support effective claims business reporting in FraBeLux and the broader region.
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