Customer Service Quality Lead

**Allianz Partners** is the world leader in travel insurance, roadside assistance and personal services, every day is a new opportunity to make a difference. We are proud of our 17,000 employees spread across 6 continents in 34 countries and speaking 40 languages. For as many different scenarios as there are people, we’re here to help our customers out of...

At **DIGI BELGIUM**, we're not just stepping into the telecom landscape; we're here to revolutionize it. With bold ambitions and a relentless drive, our mission is to disrupt the status quo, championing a customer-centric approach and a commitment to innovation. We're not just participants in the telecom industry; we're leading a transformative wave,...

**Customer Care Lead** Your future job - Lead the team and provide assistance to customer care agents. - Define processes and procedures to structure the work within the team - Elaborate training tools and documentation to set SLAs and guarantee the quality of your team’s work - Ensure the quality of the answers provided to the clients - Manage planning...

Customer Service Lead - Supply Chain - Bruxelles - Full-time - Belgium As a Customer Service Lead you ensure the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. Your main goal? Making sure our customers have the best experience possible. You...

KYC Quality Lead - KYC Operations Location: Brussels X% work from home: 50% A day in the life at KYC Operations - The purpose of the KYC Operations is to keep ING Belgium’s business safe and compliant with local and international regulations, while keeping a focus on the easiness and transparency for the client. - As a Quality Lead you take overall...

For our EMEA Service Operations team we are looking for a Services Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the end to end business by ensuring that...

**Location: Zaventem**: **About this opportunity** The NRO Quality Technical Support Lead will work in the CU Belux NMSD Build Network Roll-Out Department In this role, the candiate will be accountable to assess Ericsson partners site build quality delivery in the frame of the Telenet projects (Swap, New Build or Indoor) for the civil works as for the...

**Join Our Team as a Field Service Team Leader at Verisure!** **Why Verisure?** - ** Attractive Compensation**: Competitive salary and comprehensive fringe benefits, including a company car, fuel card, phone, computer, meal vouchers, eco vouchers, and insurances. - ** Work-Life Balance**: Embrace a new way of working that prioritizes your wellbeing, with...

**Company Description** You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings - divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through brands like Douwe Egberts, Jacqmotte, L’Or...

The purpose of this position is to lead the daily operations in the Customer Service team in Belux, organizing qualitatively the set of tasks to be performed, both individually and in the department for its different areas. Ensure all deadlines are met and that the team is on top of all customer service tasks with the right priority setting. Supports four...

The Company If you want to grow your skills and develop your career, find out more at The Position Customer Service Team Leader, Ceramics and Paper & Board markets Job Summary Role- Organise and support the Customer Service Managers in the supervision of the Customer Service activities in Lixhe for the Ceramics and Paper & Board Markets.- Ensure the...

**Project Manager **Service Delivery Manager **Quality Assurance Business **Analyst **Business Liaison Brussels Belgium Some Remote Working Prince 2 ITIL Agile 475 Euros Per Day - 12 months+** Our client is looking for a Project or Service Delivery Manager with developed business analysis and business acumen skills to leverage the QA service potential...

**Company**: Atmospheric, contemporary, excellent vibe, professional guest service,... These are just a few key words that characterize the F&B service at this hotel. Although the hotel is part of a well-known international chain, it reacts flexibly and autonomously to contemporary food trends. That is why both business and leisure guests find their way to...

**Workplace Services Solutions Lead** **(**22000322**)** **PRIMARY LOCATION**: BELGIUM-BRUSSEL - BRUXELLES-BRUXELLES **ORGANIZATION**: AXA Belgium **CONTRACT TYPE**: Regular - SCHEDULE**: Full-time **DESCRIPTION** **Workplace Services Solutions Lead** At AXA Belgium, the mission of the Workplace Services teams is to enable our Workforce with reliable...

At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status...

Welcome to **ENGIE Belgium**! Every day, we work together to develop efficient energy solutions to build a carbon neutral future! For GEMS (Global Energy Management and Sales in Brussels,** **we are currently looking for **A B2B GEMS IT Team Lead Sales & Customers**! The GEMS teams negotiate ENGIE natural gas supply contracts, optimize the assets (power...

European Policy Lead Environmental Policy and Economics Location: Brussels **The Company** Logika Group is a leading UK-based independent environmental consultancy, underpinned by a growing team of experts in environmental policy, strategy, design, and assessment. With offices in London, Bristol, Warrington, Brighton and Belgium, Logika Group comprises...

European Policy Lead Environmental Policy and Economics Location: Brussels **The Company** Logika Group is the UK’s leading independent environmental consultancy, underpinned by a growing team of experts in environmental policy, strategy, design, and assessment. With offices in London, Bristol, Warrington, Brighton and Belgium, Logika Group comprises...

IT Service Assurance Manager Mission context: - Ensures the IT operational efficiency and quality of service by having an active role on IT operations (hot & cold loop follow up, performances monitoring, processes, tools, governance) - Leads Quality & Performance initiatives of key Products, Services and Processes to improve efficiency and quality of...

Are you looking for the next step in your career in 2021? Capgemini is looking for a Presales Lead for Digital Customer Experience to join their Strategic Deals Team for their Europe Cluster Business. As a part of the team you will work closely with the most knowledgeable and brightest SMEs across the technology domains serviced by Capgemini in Europe...