Field Service Team Leader
Il y a 6 mois
**Join Our Team as a Field Service Team Leader at Verisure**
**Why Verisure?**
- ** Attractive Compensation**: Competitive salary and comprehensive fringe benefits, including a company car, fuel card, phone, computer, meal vouchers, eco vouchers, and insurances.
- ** Work-Life Balance**: Embrace a new way of working that prioritizes your wellbeing, with flexible hours and a focus on maintaining a healthy work-life balance.
- ** Professional Growth**: Access numerous opportunities for career development, continuous learning, and professional certifications.
- ** Innovative Environment**: Be part of a dynamic team that is committed to innovation and the use of cutting-edge technology.
- ** Collaborative Culture**: Work in a supportive environment that values collaboration, community, and mutual respect.
- ** Impactful Work**: Contribute to the safety and security of our customers, making a meaningful impact every day.
- ** Team Building**: Participate in regular team-building activities and social events that strengthen team dynamics and create a fun workplace.
**About the Role**: As a Field Service Team Leader, you will play a critical role in managing the selection, onboarding, and follow-up of our Field Service Technicians. Your leadership will ensure our customers receive exceptional service, and you will oversee quality checks and support new field trials in close collaboration with other Operations departments.
**Key Responsibilities**:
- ** Team Leadership**: Recruit, motivate, and manage a team of Field Service Technicians, ensuring consistent quality and workflow.
- ** Performance Management**: Drive excellent customer service through KPI tracking, performance evaluation, and people management.
- ** Objective Setting**: Set, communicate, and evaluate team objectives to align with company goals.
- ** Problem Resolution**: Act as the escalation point for urgent operational matters and customer complaints, providing swift and effective solutions.
- ** Continuous Improvement**: Foster a culture of continuous improvement in coordination with Coaches and our Competence Center.
- ** Process Optimization**: Implement and suggest improvements for workplace processes to enhance efficiency and effectiveness.
- ** Reporting**: Provide regular management reports on team performance and successes.
**Qualifications**:
- ** Proven Leadership**: Demonstrated experience in people management, with the ability to inspire and lead a team.
- ** Language Proficiency**: Proficiency in Dutch and French; English is a plus.
- ** Customer Focus**: Strong customer
- and result-oriented mindset, with a focus on KPI follow-up.
- ** Project Management**: Experience in project, product, or process management is an asset.
- ** Industry Knowledge**: Experience in the security industry is an advantage.
-
Odyssee Field Service: Customer On-boarding Manager
Il y a 6 mois
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Digital Marketing Manager
Il y a 6 mois
Brussels, Belgique Odyssee Field Service Temps pleinDive into a world of innovation with our flourishing SaaS company, Odyssee Field Service. We're currently scouting for a visionary Digital Marketing Manager to lead our online efforts and fuel our global growth. You'll shape our digital narrative, bringing our SaaS products and services to life, touching lives across continents. **The Impact You Will...
-
Team Leader Field Techniekers
Il y a 6 mois
Brussels, Belgique Verisure NV Temps plein**Wij beschermen wat het belangrijkst is voor gezinnen en kleine bedrijven.** We zijn de grootste leverancier van gemonitorde beveiligingsoplossingen in Europa en nummer één in België, met meer dan 150.000 klanten. Bij Verisure geloven we dat je veilig voelen een recht is. **Wat houdt de functie in?** De Field Service Team Leader beheert de selectie,...
-
Field Services Lead
Il y a 2 mois
Brussels, Belgique Sopra Steria Temps plein**Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology...
-
Field Service Teamleader
Il y a 7 mois
Brussels, Belgique Verisure NV Temps plein**We protect what matters most to families and small businesses.** We are the leading provider of professionally monitored security solutions in Europe and the number one in Belgium with more than 100.000 customers. At Verisure, we believe it is a human right to feel safe and secured. To achieve this ambition, we have built our teams out of committed and...
-
Junior Business Consultant for Brussels Hybrid
Il y a 6 mois
Brussels, Belgique Odyssee Field Service Temps plein**About the job**: At Wello Solutions, we're looking for a **Junior Business Consultant** to enhance our customer engagement and implementation success. Are you ready to conquer the world ? **Key Responsibilities**: - You will be trained to become an expert in our leading SaaS software and field management processes in order to be able to implement our...
-
Team Leader HR Services
Il y a 6 mois
Brussels, Belgique MS Amlin Temps pleinTeam Leader HR Services Join us as the leader of our International HR Services team, consisting of 4 talented individuals spread across our Amsterdam, Rotterdam, Brussels and Paris offices. As the driving force behind this team, you'll be at the forefront of delivering an exceptional employee experience throughout the region. You'll play an integral part...
-
Team Leader
Il y a 7 mois
Brussels, Belgique AMA European Consulting Temps plein**Job Overview**: The Team Leader is responsible for overseeing the daily activities of their team, ensuring that projects are completed on time and within budget, and maintaining high levels of team performance and morale. This role involves strategic planning, managing team dynamics, and providing support and guidance to team members. **Responsibilities...
-
Planning Team Lead
Il y a 7 mois
Brussels, Belgique JACOBS DOUWE EGBERTS Temps pleinPlanning Team Lead (FMCG) - Sales - Brussel - Full-time - Belgium You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings - divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through...
-
Team Leader Customer Service
il y a 1 mois
Brussels, Belgique Axis Temps pleinVous recherchez un défi passionnant en tant que Team leader du service client? Prenez les rênes d'une équipe dynamique et guidez-les à travers les changements de la mobilité. En tant que Coordinateur, vous serez responsables de motiver, développer et promouvoir les compétences de votre équipe pour garantir un service impeccable. Votre expérience en...
-
Team Leader
Il y a 6 mois
Brussels, Belgique Maison Dandoy Temps pleinApply! Posts / **Team leader**: **_Bruxelles_**_, _**_Belgium_**_ _** **Chez Dandoy notre ‘’Team Leader’’ supervise les activités et la productivité des collaborateurs de son équipe. Il garantit le bon déroulement des opérations en s'assurant que les collaborateurs exécutent les instructions et soient au meilleur de leurs performances. Ils...
-
Recruitment Team Lead
Il y a 4 mois
Brussels, Belgique Certis Temps pleinOur client is a company specializing in connecting top talents with leading organizations, offering customized solutions tailored to each company's specific needs. With an international network of consultants and experts, they provide high-level recruitment services, covering permanent, contract, and temporary positions, as well as consultancy...
-
Team Lead Payments
Il y a 6 mois
Brussels, Belgique Oliver James Associates Temps plein**Exciting Career Opportunity**: Oliver James is a dynamic and innovative recruitment company that is committed to delivering exceptional financial services to our clients. We pride ourselves on fostering a collaborative and growth-oriented work environment. **_ Responsibilities:_** - Execute and oversee the end-to-end processing of SEPA payments, ensuring...
-
Team Leader
Il y a 6 mois
Brussels, Belgique Museum of Illusions Temps plein**Team leader au Musée des Illusions** Le Musée des Illusions, une destination captivante où la réalité se mêle à l'illusion, est à la recherche d'un(e) professionnel(le) dynamique pour occuper le poste de Responsable Opérationnel. Si vous êtes passionné(e) par les arts visuels, la gestion opérationnelle et que vous parlez couramment français...
-
Team Leader Leasing
Il y a 6 mois
Brussels, Belgique Axis Temps pleinOur client, active in the leasing industry, is actively seeking a Team Leader B2B for their B2B Onboarding Professional department. As Team Leader, you will be responsible for the animation, communication, coaching, organization, planning and follow-up of the tasks of the Decision team of the B2B Onboarding Professional department. This department handles...
-
Innovation Team Lead
Il y a 7 mois
Brussels, Belgique Huntr Temps pleinFor a global business performance consultancy with HQ at the edge of Brussels we are currently looking for an innovation performance team lead to join their tribe! Innovation Team Lead - Intrigued by innovation on an enterprise level - Entrepreneurial and thriving in a global environment - Ready to take charge of a team of 6 consultants They are...
-
Team Leader Product Management Services
Il y a 7 mois
Brussels, Belgique Daikin Europe HQ Temps pleinDaikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology. DENV is Daikin’s sales, R&D, and production headquarters for Europe,...
-
Ai Team Lead
Il y a 8 mois
Brussels, Belgique Radix.AI Temps plein**Are you ready to become your best self and deliver impact with AI?** At Radix, we deliver AI solutions that have a positive impact on the world. We are driven, go the extra mile and we have lots of fun! We foster an open culture of collaboration and knowledge sharing where everyone has a voice. We want to improve as many people’s lives as possible and...
-
Technical Team Leader
il y a 1 mois
Brussels, Belgique CTG Temps plein**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **YOUR MISSION**: - Lead and manage technical teams consisting of 10 to 20 individuals, across multiple sites. - Identification of agent needs (training, support, quality, etc.). - Ensure the quality of resolved tickets. - Propose improvements, detect issues, create some report,...
-
Store & Field Lead - Brussels
Il y a 3 mois
Brussels, Belgique Swapfiets Temps plein**Are you ready for your Swapfiets adventure** Hi, we are Swapfiets! The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. **Do you recognize yourself in this?** Your goal? Very simple: you make our members and colleagues super happy!...