Senior Account Manager

il y a 1 semaine


Brussels, Belgique Ogilvy Social.Lab Temps plein

**ABOUT OGILVY SOCIAL.LAB**

Ogilvy Social.Lab is not a traditional agency. We are an agency born for the Social Age. Ogilvy Social.Lab understands that social is more than just another digital channel. We cherish our entrepreneurial spirit and embrace the opportunity to rethink marketing and communications while challenging the status quo.

We work for several local and international clients incl. Deutsche Bank, IKEA, Actiris, Ford, Engie, several European Institutions, Nestlé, Pfizer, Unilever, Vans, OffWhite, etc.

Social.Lab was acquired by Ogilvy in 2013, is headquartered in Brussels and has offices in New York, London, Paris, Amsterdam, Bucharest, Singapore, Dubai, Cape Town, Johannesburg Warsaw, and Zurich.

We are growing fast and we love it. We know that our success is a direct result of our talent.

**ROLE**

We are looking for a freelancer to join our team for 6 months, from mid-November to cover for a person on maternity leave.

**RESPONSIBILITIES**
- Manage an international account; develop positive working relationships with all stakeholders.
- Drive client retention, renewals upsell and client satisfaction.
- Play a key role in managing day-to-day relationships and operations with clients, agency teams and stakeholders.
- Prepare implementation plans, lead client onboarding, and present communications strategies and annual plans.
- Work closely with clients to identify their needs including content approval workflows and consult on best practices for solutions and setup.
- Regularly evaluate the quality of content, managing content creation, editorial and strategy resources.
- Report to the client on account activity/performance.
- Advise on PR/PA tactics.
- Manage projects from beginning to end with support where appropriate.
- Social media - develop and run social media campaigns.
- Proactively seek new opportunities.
- Take responsibility for the financial management of projects.
- Manage a team of account executives and report to the Regional COO.

**PROFILE**
- 8+ years' experience in communications (agency background a plus).
- Proficiency in French, Dutch and English.
- Dynamic personality, able to effectively engage and influence a variety of audiences at all levels of the business.
- Strong Client Service skills.
- Strong financial management skills.
- Excellent written and presentation skills.
- Strong time management and organizational skills.
- Commitment to delivering high levels of service within appropriate time frames.
- Proven ability to develop strong internal and external business relationships.

**OFFER**
- A 6-month opportunity in an ever-growing, trendsetting advertising agency based in the greenest building in Brussels - the new WPP Campus.
- Work alongside a team of diverse and people-focused individuals, on impactful projects.
- We are committed to keeping our environmental footprint low and ensuring that our work is ethical.
- We thrive on transparency - Our words and promises produce actions.
- As an Ogilvy Social. Lab employee, you will be provided with continuous opportunities to grow through training, and career conversations, while doing strong work, that works daily.


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