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IT Service Delivery Specialist
Il y a 6 mois
Emerson Automation Solutions te Diegem is wereldleider op vlak van automatisatie en instrumentatie, met een stevige poot binnen de procesindustrie. Met merken zoals onder andere DeltaV, Fisher en Rosemount, profileren zij zich als de absolute top binnen de farmaceutische, chemische en energiesector. Met meer dan 600 locaties wereldwijd zijn zij de meest globale leverancier van producten, diensten en totaaloplossingen die continu
- en batchprocessen meten, analyseren, controleren, automatiseren en optimaliseren bij diverse klanten in meer dan 85 landen. Vanuit hun filosofie: "CONSIDER IT SOLVED" staat Emerson middels hun professionele aanpak, goede organisatie en duidelijke communicatie garant voor het uitwerken van de best mogelijke oplossing voor de diverse technische vragen van de klant.
**Jouw takenpakket**:
- Je voorziet ondersteuning van het serviceniveau voor alle 3 locaties in België (Diegem, Sint-Truiden en Verviers) voor een centraal geleverde en onderhouden IT-infrastructuur voor: server, clients, printers en andere gestandaardiseerde randapparatuur, datacommunicatie (LAN, WAN, WLAN, VPN-toegang en vereiste componenten), spraakcommunicatie (lokaal en op afstand).
- Je biedt ondersteuning en onderhoud van het asset management van de IT-infrastructuur - inclusief levenscyclusbeheer van hardware en softwarelicenties.
- Je bent verantwoordelijk voor het beheren van systeem
- en gegevenstoegang in samenwerking met de Service Desk.
- Je onderhoudt relevante IT-documentatie en werkt dit bij waar nodig.
- Je zorgt voor optimale ondersteuning van eindgebruikers binnen serviceniveaus.
**Jouw profiel**:
- Je behaalde een diploma in Informatietechnologie of gelijkaardig door ervaring.
- Je hebt ervaring in IT- en klantgerichte rollen.
- Je beheerst zowel het Nederlands als het Engels.
- Je bent in het bezit van een rijbewijs B
- Je hebt een sterk beentje voor als je ervaring hebt opgedaan in een complexe IT-omgeving en ervaring hebt in Windows OS10, IP-netwerkbeheerdiensten, beveiliging en nalevingsinstrumenten
- Spreek je daarnaast een mooi woordje Frans is dit ook een sterke troef.
**In ruil voor je inzet**:
- Een marktconform salaris
- Reële doorgroeimogelijkheden
- Een goede work-life balance
- Verzekeringen
- Firmawagen en tankkaart
- Een tewerkstelling in een internationale, hoogtechnologische en stimulerende omgeving
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