IT Field Support Agent

il y a 4 semaines


Brussels, Belgique Eurofins Temps plein

Company Description
**_
Why are we here?_**

You may not know our name but we can guarantee you know our work - all we do has a positive impact on life, health and the environment. Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate. Our global and diverse network of companies offers a stimulating start-up environment with fast track careers. As a part of Eurofins, you will contribute to making science and innovation happen every day

**Job Description**:
**_
How can you contribute?_**

If you are a team player focused on customer satisfaction, you are interested in helping people resolve their technical problems, you enjoy talking to people and have a curiosity for finding solutions, we would like you to hear about you

**Qualifications**:
**_
Are you our kind of extraordinary?_**
- Experience with Desktop deployments and rollouts, upgrading to latest Windows clients, SCCM & Intune;
- Experience in Office 365 environments: OneDrive, Teams etc.;
- Solid knowledge of Microsoft end-user environment (Windows 10, MS Office etc.);
- Good knowledge of mobile solution and devices (Android, iPhone, etc.);
- Basic knowledge of networking (switches / patches / IP / Subnets);
- Knowledge of Active Directory / Azure Active Directory is ideal;
- Excellent interpersonal and communication skills;
- Ability to read, understand and create technical documentation of the delivered solutions;
- Ability to travel throughout BENELUX, UK or Ireland up to 20%;
- Strong **English **language skills (written/spoken) are required. Knowledge of another language is an asset.

Additional Information
**_
What can we offer you?_**
- A **competitive salary package**, including bonus and benefits;
- ** Extensive on-the-job coaching and training opportunities**;
- ** Challenges within a multi-cultural and cross-regional team** as part of the international and fast-growing Eurofins organization;
- A **dynamic working environment** with a good team spirit where personal development and growth are highly encouraged.

**_ Want to know more about us?_**

Eurofins Scientific through its subsidiaries is the world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With over 61,000 staff across a network of more than 1,000 independent companies in 59 countries and operating 940 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.


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