Service Administrator

Il y a 6 mois


Diegem, Belgique Robert Half Belgium Temps plein

Robert Half Talent Solutions is op zoek naar een **dynamische Service Coördinator** voor een internationaal bedrijf gelegen in **Diegem**.

Robert Half Talent Solutions is op zoek naar een **dynamische Service Coördinator** voor een internationaal bedrijf gelegen in **Diegem**.

Het bedrijf is actief in de hoog technologische sector.

Ben jij een servicegerichte professional met uitstekende administratieve vaardigheden? Heb je een passie voor klantenservice en ben je in staat om effectief te communiceren tussen verschillende interne en externe belanghebbenden? Dan zijn wij op zoek naar jou

**Functieomschrijving**:
**Takenpakket**:

- Registratie en opvolging van klantincidenten
- Vastleggen van vragen en suggesties;
- Fungeren als de schakel tussen klanten, technische ondersteuningsteams, buitendienstmonteurs, verkoopvertegenwoordigers en de magazijnbeheerder om duidelijke communicatie en een hoog serviceniveau te waarborgen;
- Plannen en toezicht houden op klant gerelateerde activiteiten, zowel extern als intern;
- Uitvoeren van alle taken die verband houden met de nauwkeurige en tijdige afhandeling van serviceorders.
- Bijhouden van nauwkeurige records van gesprekken/correspondentie met klanten;
- Beheer van voorraad en onderdelen voor LTSA's en service-interventies;
- Gebruik van relevante tools volgens de gedefinieerde processen.

**Profiel**:

- Je hebt minstens 2 jaar ervaring binnen een administratieve rol;
- Open, communicatieve persoonlijkheid;
- Excellente beheersing van zowel het Nederlands en het Engels, Frans is een plus;
- Organisatorische vaardigheden voor planning, voorraadbeheer, afhandeling van verkooporders?

Kan deze uitzendfunctie jou interesseren? Twijfel dan niet om contact op te nemen


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