Vtc Engineering Support

il y a 2 semaines

Mons, Belgique Spektrum Group Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

In order to provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s, Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**
- Maintain the DCIS VTC systems on a day-to-day basis;
- Support the NCI Agency NSII VTC Cell in the daily work related to DCIS solutions (DF's, CGS,
- MiniPops, B2B Gateways);
- Act as the primary customer interface to the DCIS user community;
- Interface to the CES Service Line for DClS related centralized resources (e.g. datacenters);
- Support potential exercise throughout NATO territory;
- Provide on the job training - if required by DCIS user community;
- Update existing or create new documentation for the maintained solutions, e.g. drawings, Standard
- Operating Procedures, User Guides; Develop training modules for the NATO School in LATINA within the DCIS CP149 training plan;
- Use information about problems and incidents to analyze availability challenges and eliminate chronic issues;
- Participate weekly/monthly status meetings with Service Lines, Demand Management or the user community;
- Responsible to achieve SLA targets, handle incidents coordinating Incident, and Problem managers.

**Essential Skills and Experience**
- Fluency in both spoken and written English.
- Comprehensive knowledge of the principles of command and control (C2) systems;
- Very good working experience of/with protocols: H.323, SIP, SIPoTLS, HITP, HTTPs, SSH, Telnet DNS, SMTP, API, NTP, SNMP;
- Worked with common monitoring solutions, e.g. CA HP, for minimum 2 years
- Worked in a network, Operation center or service desk function with customer and user contact in a minimum 3 years;
- Practical work knowledge in network environment areas, such as VTCoIP, Serial VTC and/or VoIP;
- Very good knowledge about Routed Network Environments and Switching Network Environments;
- Experience in documentation of solutions, maintaining user / administration guides and step-by-step instructions;
- Practical experience in the use of modern concepts and accepted industry standards for configuration management, quality assurance and testing.
- Five years' operation and configuration experience of Polycom VTC endpoints and MCUs;
- Five years' operation and configuration experience of Tandberg Cisco VTC endpoints and MCUs;
- High level operational and configuration knowledge of VTC management appliances such as; Real Presence Resource Manager, RMX MCUs, Distributed Management Application (DMA ) 7000, Cisco MSE 8000
- Five years' experience with design, deployment and configuration of VTC solutions including MCUs, management appliances and endpoints;
- Broad experience with design, deployment, testing and evaluation of communications gateway Session Border Controller; ACME Packet, Cisco CUBE, Cisco VCS Expressway and Polycom RPAD;
- Ability to query VTC core devices such as management appliances, MCUs, Gatekeepers and quickly resolve customer issues including: sched

  • Vtc Engineering Support

    il y a 2 semaines

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003241 / Mons **Skills, knowledge, experience required**: - A University Degree in Electrical and/or Electronics Engineering, Telecommunications, with 3 years' post-related experience; - OR a Higher Secondary education and completed advanced vocational training in that...

  • Vtc Technician

    il y a 3 semaines

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent...

  • Vtc Technician

    il y a 2 semaines

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent...

  • Vtc Technician B5 Level

    il y a 3 semaines

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician B5 level - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher Secondary education or completed higher vocational training in a related field leading to a formal technical or...

  • Vtc Technician B5 Level

    il y a 2 semaines

    Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician B5 level- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher Secondary education or completed higher vocational training in a related field leading to a formal technical or professional...

  • Vtc Technician

    il y a 2 semaines

    Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry...

  • Vtc Technician

    il y a 1 semaine

    Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry...

  • Vtc Technician

    il y a 1 semaine

    Mons, Belgique Uni Systems Temps plein

    **At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a VTC Technician to join our UniQue team in Mons, Belgium.** **What will you be doing in this role?** - Provide 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system - Work on work...

  • Vtc Technician

    il y a 2 semaines

    Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry...

  • Vtc Technician

    il y a 2 semaines

    Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein

    **VTC Technician- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry...

  • Vtc Technician

    il y a 2 semaines

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003578 / Mons **Skills, knowledge, experience required**: - Experience in documentation of solutions, maintaining user / administration guides and step-by-step instructions; - Practical experience in: - The use of modern concepts and accepted industry standards for...

  • Vtc Technician

    il y a 2 semaines

    Mons, Wallonie, Belgique Uni Systems Temps plein

    At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a VTC Technician to join our UniQue team in Mons, Belgium.What will you be doing in this role? Provide 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system Work on work order requests...

  • Vtc Technician

    il y a 2 semaines

    Mons, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • Vtc Engineer

    il y a 3 semaines

    Mons, Belgique Spektrum Group Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • Vtc Engineer

    il y a 2 semaines

    Mons, Wallonie, Belgique Spektrum Group Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

  • Service Delivery Manager

    il y a 2 semaines

    Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein

    **Service Delivery Manager - VTC- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and relevant years...

  • Engineering Technician

    il y a 2 semaines

    Mons, Wallonie, Belgique U.S. Army Europe and Africa Temps plein

    Engineering Technician SHAPE, Belgium Ausschreibungsbereich WHO MAY APPLY? EU Nationals and NATO Nationals, excluding the US, who do not need a work permit or who possess an unlimited single permit to work in Belgium. Hauptaufgaben As an Engineering Technician, you will: - Develop plans, specifications, material estimates, costs, and based upon...

  • Engineering Support ‐ Client Deployment Services

    il y a 1 semaine

    Mons, Wallonie, Belgique Systems Planning and Analysis, Inc. Temps plein

    Overview:Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...

  • Senior Contractor Support to Requirements Management

    il y a 2 semaines

    Mons, Belgique Vector Synergy Temps plein

    **Location**: On-site, Mons, Belgium **Security Clearance**: NATO Secret BACKGROUND As part of an adapted organisational structure, Client is in the process of implementing an improved capability requirements capture process, including the support for traceability, quality assurance, analysis and interoperability standards, to ensure a clear separation...

  • C003523 Senior Support Engineer

    il y a 2 semaines

    Mons, Wallonie, Belgique EMW, Inc. Temps plein

    Deadline Date: Friday 21 June 2024Requirement: Senior Support EngineerLocation: Mons, BEFull Time On-Site: Yes Time On-Site: 100%Total Scope of the request (hours): 1000Required Start Date: 5 August 2024End Contract Date: 31 December 2024 Required Security Clearance: NATO SECRETDuties and Role:We are looking for a professional to provide all-round advanced...