Digital Health Solutions Consultant
Il y a 2 mois
For our Diagnotics Division, we are recruiting a **Digital Health Solutions Consultant Benelux** to be based in our office in Wavre, Belgium.
**Role and Responsibilities**:
- Responsible for advanced presentation of our Diagnostics solutions to clients, supporting Core Sales Team to validate client’s medical and technical needs, ensuring their expectation are met, by proposing the best offer.
- Ensures the maximum utilization of AlinIQ solutions and that its functionalities are totally understood and appreciated, so every client becomes a promoter
- Maintains close relations and communication with existing clients, engaging them to improve daily workflows, continuously identifies newly formed needs, by connecting them to AlinIQ functionalities, creates additional sales though value expansion opportunities.
- Responsible in advanced and functional training of the customers during laboratory day-to-day operations.
- Increase customer satisfaction, accordingly create value expansion opportunities and communicate with core sales team,
- With hyper-care minimize inadequate training associated errors and issues, thus reduce customer complaints and avoidable support workload.
**Your Profile**:
- Bachelor’s degree in medical, life sciences, IT or medical technology or equivalent experience required.
- Fluent in English with a good level of French and/or Dutch
- Understand IT technology within hospital and laboratory environment
- Expertise in clinical laboratory workflows (sample workflow, order/result workflows, inventory workflow, quality, etc.)
- Great understanding of Clinical Laboratory KPI’s. Expected to be part of design / monitoring / management / improvement of those KPI’s.
- Strong understanding on how technology drives value in the broader healthcare
- IT functional expertise, IT product and industry knowledge in Healthcare and/or Laboratory Medicine preferred.
- Willingness to challenge and improve the status-quo, with analytical skills, problems solving approach, with excellent consulting skills
- Customer facing, open, excellent customer communication, interpersonal and influencing skills
- Willingness to work in cross-functional teams
Abbott offers an attractive salary package with good opportunities to grow and learn.
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