Guest Service Agent
il y a 3 semaines
Welcome to Hilton Brussels Grand Place, a place where elegance meets conviviality, and innovation blends with tradition. In the heart of Brussels, our iconic hotel embodies the spirit of the city: dynamic, cosmopolitan, and full of surprises. Our team is our greatest pride; a group of dedicated professionals driven by a passion for hospitality and the desire to create unforgettable experiences for our guests. Join us and discover a world where every day is a new adventure
Are you a master of hospitality with a knack for creating lasting impressions? We are on the lookout for a vibrant and personable Receptionist to join our esteemed team. As the face of our hotel, you will be instrumental in weaving seamless experiences and delighting guests from around the globe.
Responsibilities
- Extend a warm and genuine welcome to all guests, setting the tone for their stay.
- Execute flawless check-ins and check-outs, orchestrating each guest's journey with precision.
-
Anticipate
and fulfil guest needs with finesse, providing personalized recommendations and insider tips.
- Serve as a fountain of knowledge about our hotel amenities, local attractions, and cultural hotspots.
- Navigate diverse guest inquiries and requests with grace and efficiency.
- Embrace collaboration with colleagues across departments to ensure a harmonious guest experience.
Profile
-
Enthusiasm and passion for delivering exceptional service
that goes above and beyond.
-
Charismatic communication skills, capable of effortlessly connecting with people from all walks of life.
- A natural flair for problem-solving and thinking on your feet.
- Fluency in English and French is a must; proficiency in additional languages is a delightful bonus.
What to expect when working at Hilton Brussels Grand Place?
• Working Hours and Professional Environment: Shifts include working from 7 am to 3 pm as well as from 3 pm to 11 pm. You may be required to work weekends and occasionally at night.
• Collaborative Work Environment: Join a dynamic and collaborative team that encourages the exchange of ideas and creativity.
• Professional Development: Access opportunities for ongoing training, professional growth, and skill enhancement.
• Competitive Compensation: Enjoy a salary aligned with the market, Sunday premiums, upselling premiums, as well as additional benefits such as CCT90, group insurance, meal vouchers, and eco-vouchers.
• Well-being-Focused Company Culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
• Advancement Opportunities: Progress within the company through advancement and career development opportunities.
• Discounts on Products/Services: Did you know that Hilton Brussels Grand Place
is part of the Pandox investment group? We own and operate six other hotels in Belgium:
- The Hotel. Brussels
- DoubleTree by Hilton
- Crowne Plaza Antwerpen
- Holiday Inn Brussels Airport
- Hotel Hubert Grand Place
- Indigo Brussels City
Enjoy attractive discounts on rooms and restaurants across our various establishments as well as access to the gym
As a Hilton team member, you also benefit from discounts at Hilton hotels worldwide
• Responsible Initiatives: Contribute to company projects or initiatives focused on social and environmental responsibility.
• Recognition Programs: Be recognized and rewarded for your contributions through recognition and reward programs.
What are the recruitment process steps?
If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to assess your candidacy. Then, you'll be invited for an interview
We have a company culture that advocates diversity, inclusion, and equal opportunities. Are you a person with a disability and need adjustments for hiring? Feel free to let us know.
We look forward to welcoming you to Hilton Brussels Grand Place
-
Guest Service Agent Night
il y a 4 semaines
Brussels, Belgique VENDOM COMPANY Temps pleinOur future Guest Service Agent Night will ensure the smooth check in and checkout of guests and to maintain and exceed the Hotel standards. Report any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Front Office Manager, Assistant Front Office Manager and Front Office Supervisor. To ensure that the standards of...
-
Guest Service Agent Night
Il y a 3 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 24093197 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **DESCRIPTION OF POSITION**: The Guest Service Agent Night will...
-
Guest Service Agent Night
Il y a 3 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 23134966 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management DESCRIPTION OF POSITION: The Guest Service Agent Night will check-in...
-
Guest Service Agent
il y a 3 semaines
Brussels, Belgique Pandox Belgium Temps pleinWelcome to **Hilton Brussels Grand Place**, a place where elegance meets conviviality, and innovation blends with tradition. In the heart of Brussels, our iconic hotel embodies the spirit of the city: dynamic, cosmopolitan, and full of surprises. Our team is our greatest pride; a group of dedicated professionals driven by a passion for hospitality and the...
-
Guest Service Agent
Il y a 4 mois
Brussels, Belgique pentahotels Belgium Temps plein**We trust you in these areas**: - Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home - Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly - Service - you are the host in "our" lounge. Here you...
-
Guest Service Agent Day
Il y a 4 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 24051161 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...
-
Guest Service Agent
Il y a 3 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 24106459 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Guest Services** **Welcome to our family** As a world-class...
-
Guest Relations Agent
Il y a 3 mois
Brussels, Belgique PULLMAN Temps pleinDescription de l'entreprise L'hôtel haut de gamme Pullman Brussels Midi a une location privilégiée sur le site de la gare du Midi. Cet établissement 4 étoiles design et cosmopolite offre 237 chambres aux services supérieurs ainsi qu’un centre de convention à la pointe de la technologie. Description du poste - A une parfaite compréhension et...
-
Guest Service Agent Day
Il y a 4 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 23125987 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Explore our very big world** As a world-class leader in the...
-
En - Reservation Agent
Il y a 4 mois
Brussels, Belgique Pullman Brussels Centre Midi Temps pleinCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Relations Agent
Il y a 3 mois
Brussels, Belgique PULLMAN Temps pleinCompany Description The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center. **Job Description**: Promotes the Pullman brand philosophy through his or her exemplary attitude,...
-
Guest Service Agent Day
Il y a 3 mois
Brussels, Belgique Marriott International, Inc Temps plein**Job Number** 24072419 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel...
-
Front Desk Agent
Il y a 4 mois
Brussels, Belgique Club Med Temps pleinYou are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising...
-
Guest Relation Officer
Il y a 2 mois
Brussels, Belgique The Liman Hotel Temps pleinResponsibilities and duties: - Creates moments that surprise and inspire our guests. - Being able, and regularly performing, duties of all functions within the Front Office such as check-in, check-out, credit card handling, complaint handling, corresponding with our guests and guest relation tasks. - Be the first point of contact in terms of guest...
-
Night Guest Relation Officer
Il y a 3 mois
Brussels, Belgique Sweet Inn Sprl Temps pleinSWEET INN BRUSSELS JOB OFFER **Night Guest Relation Officer - PART TIME AND FULL TIME -** Sweet Inn is a hospitality company that offers travelers a unique travel experience by combining the convenience and comfort of a hotel with the flexibility and authenticity of an apartment rental. Founded in 2014, the company offers today over 700 apartments in...
-
Guest Service Agent Night
il y a 4 jours
Brussels, Belgique VENDOM COMPANY Temps pleinNotre futur Agent de Service Client Nuit veillera au bon déroulement des enregistrements et des départs des clients, tout en maintenant et dépassant les standards de l'hôtel. Il devra signaler tout commentaire, arrivée ou départ de VIP, ainsi que tout autre problème survenu au cours de la journée, au Responsable de la Réception, à l'Assistant...
-
Front Office Agent
Il y a 4 mois
Brussels, Belgique Cardo Brussels Hotel Temps pleinUitgebreid zoeken Trefwoord titel omschrijving profiel cultuur salaris korte omschrijving referentienummer Departement - General management Operationeel/F&B management Finance Reservations & Revenue Front Office Sales & Marketing Keuken Zaal Human Resources Administratie Housekeeping Onderhoud & Technische Dienst Overige Provincie -...
-
Bartender/service Agent Part-time
Il y a 3 mois
Brussels, Belgique Motel One Temps plein**Company Description** Our heart beats turquoise.** Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shared passion for modern...
-
Customer Service Agent
Il y a 4 mois
Brussels, Belgique Robert Half Belgium Temps pleinPour un client, Robert Half est actuellement à la recherche d'un Customer Service Agent (M/F/x). Pour un client, Robert Half est actuellement à la recherche d'un Customer Service Agent (M/F/x). La société est située à Bruxelles. Les responsabilitiés pour cette fonction de Customer Service Agent sont: - Répondre et résoudre les demandes des...
-
Stage en Guest Relations
Il y a 3 mois
Brussels, Belgique Smartflats Temps pleinYOU WILL... Assist guests before, during and after their stay Develop a thorough knowledge of the apartments and services Monitor guests reviews and follow up for maintaining and improving ratings Take and manage reservations, and promote extra services Liaise closely with the Housekeeping Team, and monitor special requests and needs Coordinate with...
