Stage en Guest Relations

Il y a 7 mois


Brussels, Belgique Smartflats Temps plein

YOU WILL...

Assist guests before, during and after their stay

Develop a thorough knowledge of the apartments and services

Monitor guests reviews and follow up for maintaining and improving ratings

Take and manage reservations, and promote extra services

Liaise closely with the Housekeeping Team, and monitor special requests and needs

Coordinate with the Call Centre Team

Follow up on payments

Draft concise and clear notes for the Maintenance Team

Use reporting and monitoring tools with a view to improve operations efficiency

Ensure the telephone standby

**Job Types**: Full-time, Internship

**Salary**: €1.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- 1000 Brussels: Reliably commute or planning to relocate before starting work (required)

Work Location: In person


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