Customer Service Temporary

il y a 3 jours


Leuven, Flanders, Belgique Client of Manpower Temps plein
You will work as a Customer Service Representative for an interesting, international company in the technical/thermal field in Heverlee
  Functieomschrijving As a customer service representative, you will have the following responsibilities:
  • Receive and answer customer calls/queries related to customer orders
  • Receive and review customer orders
  • Process Product orders via ERP system
  • Coordinate shipment with logistics department
  • Be a single point of customer contact related to customer orders
  • Organize return shipments
  • Issue credits/debits to customers
  • Support finance in resolving payment disputes
  • Effective backlog management
  • Log/Report/Resolve customer complaints
  • Handle the price requests
  Profiel We are looking for the following qualities in the ideal customer service representative:
  • IT skills: Excellent knowledge of MS Office & SAP
  • Strong German language skills as well as an advanced level of English
  • Minimum of 2 years’ experience is a similar job position
  • Commercial feeling, service minded
  • Keen interest in technical products and applications
  • Strong interest in order management systems 
  • Ability to orchestrate multiple activities at once using resources effectively and efficiently
  • Customer Focus: act with customers (internal and external) in mind; dedicated to meeting the expectations and requirements of all contacts involved in meeting the customer project needs; be a problem solver
  • Team player: have a positive and constructive impact on the team; professional attitude towards different positions working closely with within the operations organization
Are you the customer service representative we are looking for?

  Aanbod You will get a temporary contract in an international environment as a customer service representative until the end of 2024, with a possible extension. Your salary will be according to your experience (till max 3200 gross) and you can start immediately.

Interested in this position as a customer service representative?
Send your CV now to office.vlaamsbrabantOP@manpower.be or call 02 808 10 54 for more information


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