Technical Customer Support

Ben je extreem klantgericht, technisch onderlegd en krijg je energie van het oplossen van uiteenlopende problemen? Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou!In deze rol ben je het cruciale eerste aanspreekpunt voor eindgebruikers van een van onze toonaangevende klanten. Je duikt in de...

The 5*8 hour L1 service provider Provides first-line technical support for PV inverters, residential/commercial energy storage systems, and related smart energy products via hotline, email, and remote diagnostic tools.Guide customer to collect information and log according Huawei engineer requireAssist to create the ticket for customer according procedure of...

APN is your best friend? A firmware update is always a good idea for you? Do you consider problem solving as your strongest skill? If we have just described a typical day of yours, then YOU might be the EXPERT we are looking to ‘’join our forces’’! **The role**: The Technical Support Specialist, will join our Technical Support Team (part of the...

Tangent International are urgently looking for a Customer Support Engineer L2 (Solar and energy storage / Renewable energy) to work a 3 month rolling contract based in either the Netherlands or Belgium.Main Responsibilities:Serve as the first point of contact for customers via phone, email, and remote diagnostic tools, providing 5x8 hour Level 1...

Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...

Nature of tasksService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request informationRecording & tracking Problem...

Technical Project Manager (Space)Location: Belgium (Onsite)Competitive Salary*Due to strict export control laws, qualifying applicants must be EU Citizen or citizen of NATO member country*NewSpace Technical are looking to hire a Technical Project Manager for our NewSpace client. This is a full-time permanent position, based onsite their office in Belgium.As...

Our client is looking for a Customer Support Engineer to work onsite in Brussels. This would be a quarterly extended contract/freelance role.The 5*8 hour L1 service provider picks up the phone from the customer Help the customer through the troubleshooting steps and their own knowledge, which they learned during the trainings.Can he help? Ticket is...

Manage emails. Process and manage orders. Handle technical questions; escalate complex cases to technical support. Work in a B2B environment. Assist customers with repairs, technical and commercial inquiries, portal access, finance, stock, and pricing. Fluent in French, English, and Dutch Experience in customer service Young, curious, and eager to learn...

Als Technical Support Advisor ben je de cruciale schakel in de 1st line support. Je biedt technische ondersteuning voornamelijk via telefoon maar ook via e-mail en helpt klanten waaronder installateurs, groothandels, consumenten en studieburelen met: Analyseren en oplossen van technische vragen en problemen, en het aanreiken van oplossingen voor het...