Junior Helpdesk 1st Line

il y a 4 heures


Brussels, Belgique Acensi SAS Temps plein

**Description de l'offre**: **Objectives of the job** ACENSI is looking for a "Junior Helpdesk 1st Line" for one its client of the public sector. Your daily activities will be: - Resolve and follow up user notifications. Both first and basic second-line helpdesk. - Install and manage desktop environment users. - Install and manage PC hardware and peripherals. - IT inventory and stock management. - Provide communication with the customer side and report to team and department head. **Your profile** - Experience in using service desk tools (eg Omnitracker) and managing a cmdb. - Easy to understand and clear communicator via telephone. - Some knowledge of Windows Active Directory: User management, Computer management, DHCP, DNS, DFS, File management, Group policies at user and computer level. - Knowledge of and experience with management and installations of Windows desktop environments: Windows 10, Office 2013 or later, Installation PCs, Add and remove PC hardware, Windows Deployment Services, SCCM. To progress in an international environment where a motivating, family-oriented culture prevails with real career opportunities and where your skills will be valued. ACENSI will strongly encourage your personal and professional development. We will define a plan to maximise your potential through training, certification or skills transfer. Take the chance to develop within a transparent company and team : join a family of consultants to live a human adventure full of technological challenges For ACENSI, human qualities are decisive regardless of your gender, sexual orientation, age, origin or disability So don't wait any longer, join us


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