Time Services Expert
il y a 3 jours
**Summary**:
Location: Puurs, Belgium #LI-Hybrid
Novartis Belgium & Netherlands is an internationally renowned pharmaceutical company, specializing in the research, development and marketing of innovative medicines. We are looking for a Time Services Expert on a permanent basis for our offices in Puurs.
The purpose of the role is to support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
**About the Role**:
Your responsibilities will be but are not limited to:
- Provide administrative support to the implementation of processes and standards for all P&O Services aspects (e.g., services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users.
- Attend to standard service requests, answer questions, resolve problems if possible, or support problem resolution by close collaboration with next level support and/or experts.
- Perform user administration tasks (e.g., access management).
- Assist in tracking service requests and troubleshoot - support the analysis of error messages and questions.
- Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.
- Prepare reports on the evaluation of services and processes.
- Track and correct time records so that a transfer to payroll is correct.
- Follow up on time credits (report to RVA, HRops for contract creation, adjust work plan and leave balance in Primetime, notify Manager for Workday adjustment).
- Follow up industrial accidents (report to insurance) in collaboration with HSE.
- Reports (Work accidents, Active/inactive, temps, etc.).
- Annual: calculate and upload leave entitlements (for NM in Primetime, for Pharma in eBlox, for Netherlands in Workday - automatic upload but check).
**Minimum**requirements**:
- University degree or similar education
- Several years of relevant experience
- Fluent English / Dutch
- Collaborating across boundaries
**Benefits and rewards**:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:
**Commitment to Diversity & Inclusion**:
- We are committed to building an outstanding, inclusive work environment and diverse _teams_ representative of the patients and communities we serve._
**Accessibility and accommodation**:
Division
People & Organization
Business Unit
CTS
Location
Belgium
Site
Vilvoorde
Company / Legal Entity
BE03 (FCRS = BE003) Novartis Pharma nv-sa
Functional Area
Human Resources
Job Type
Full time
Employment Type
Regular
Shift Work
No
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
-
Digital Marketing Expert
il y a 2 semaines
Vilvoorde, Belgique Vinçotte Temps plein**Where will you work**: Vinçotte is the **market leader in Belgium** and offers **objective and advisory services in inspection, certification, conformity assessment and training**. Our team of over 1,500 professionals in Belgium is committed to a safer and more efficient society. Our sector specialists understand the needs of customers perfectly and guide...
-
Service Planner
il y a 1 semaine
Vilvoorde, Belgique Talentwise - We read people Temps pleinPlanificateur Service (h/f/x) | Service Planner (m/v/x)Zaventem13 ADV-dagenPour vous?Une fonction stimulante et polyvalente au sein d'une organisation de premier planUn package étendu d'avantages extra-légauxL'opportunité d'évoluer et de développer vos connaissances et compétences grâce à des formationsVotre missionEn tant que planificateur service,...
-
Service Planner
il y a 1 semaine
Vilvoorde, Belgique Talentwise - We read people Temps pleinPlanificateur Service (h/f/x) | Service Planner (m/v/x)Zaventem13 ADV-dagenPour vous?Une fonction stimulante et polyvalente au sein d’une organisation de premier planUn package étendu d’avantages extra-légauxL’opportunité d’évoluer et de développer vos connaissances et compétences grâce à des formationsVotre missionEn tant que planificateur...
-
Service Planner
il y a 1 semaine
Vilvoorde, Belgique Talentwise - We read people Temps pleinPlanificateur Service (h/f/x) | Service Planner (m/v/x) Zaventem 13 ADV-dagen Pour vous? Une fonction stimulante et polyvalente au sein d'une organisation de premier plan Un package étendu d'avantages extra-légaux L'opportunité d'évoluer et de développer vos connaissances et compétences grâce à des formations Votre mission En tant que planificateur...
-
Digital Marketing Expert
il y a 2 semaines
Vilvoorde, Belgique Vinçotte Temps plein**Where you will work**: Vinçotte is the **market leader in Belgium** and offers **objective and advisory services in inspection, certification, conformity assessment and training**. Our team of over 1,500 professionals in Belgium is committed to a safer and more efficient society. Our sector specialists understand the needs of customers perfectly and guide...
-
Customer Service Specialist
il y a 3 jours
Vilvoorde, Belgique Novartis Temps plein**Summary**: In this role, you will be managing and coordinating customer´s orders and communicating with customers as well as internally across departments. You will work in a team of 7 people and report to the Head of Supply Chain Management & Customer Service BeLux. **About the Role**: **Key Responsibilities**: - Independent management of customer...
-
Service Quality Analist
il y a 3 jours
Vilvoorde, Belgique DPD Temps plein**Service Quality Analist** - **Doelstelling van de functie?**_ De Service Quality Analist is verantwoordelijk voor het analyseren van de data rond service performance (levertijd, beleving, communicatie, tevredenheid). Je analyseert alle procesindicatoren in het end-to-end-proces, zoekt naar root causes, vertaalt dit naar concrete acties en adviseert de...
-
Automotive - Technical Support Engineer - Belgium
il y a 4 semaines
Vilvoorde, Belgique IAS | Innovative Automotive Services Temps plein(On site te Vilvoorde)Techniek én technologie… als dat samenkomt, voel jij het kriebelen. Jij bent iemand die een voertuig niet gewoon ziet, maar begrijpt. Elektronica, coderingen, kalibraties, HV-batterijen, ADAS… jij duikt erin zoals anderen in een goede boek of serie. En nóg leuker: je helpt graag anderen om het juiste inzicht of de juiste diagnose...
-
Automotive - Technical Support Engineer - Belgium
il y a 2 semaines
Vilvoorde, Belgique IAS | Innovative Automotive Services Temps plein(On site te Vilvoorde) Techniek én technologie... als dat samenkomt, voel jij het kriebelen. Jij bent iemand die een voertuig niet gewoon ziet, maar begrijpt. Elektronica, coderingen, kalibraties, HV-batterijen, ADAS... jij duikt erin zoals anderen in een goede boek of serie. En nóg leuker: je helpt graag anderen om het juiste inzicht of de juiste diagnose...
-
Contract Manager
il y a 4 jours
Vilvoorde, Belgique Vinçotte Temps pleinAt Vinçotte (part of the Kiwa Group), we are a leading provider of inspection, certification, and homologation services, trusted across the automotive sector for our technical expertise and regulatory knowledge. With over 2,000 employees, we support clients globally in meeting the highest standards in quality, safety, and compliance — from vehicle type...
